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Hello, I have an issue with an iPad getting stuck on "connecting to system" only after closing the app and coming back to it. Wondering if anyone has experienced this issue before. iPad is running on a Pro2 and local project

The project I'm working on requires it to be a 3 series processor.

The CH5-Xpanel file select option is disabled. Enabled on 4-series.

I've also tried to load it to a 4series and manipulate the URL to but that didn't work either.

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Eric and Daniel, That is interesting!

I have a tool to load our projects that I've been using for 7+ years, with both 3 and 4-series. with 4-series since the beginning and only started seeing this issue ~9-12 months ago as I can remember.

Our tool stops the program then processed the transfer and start to the load.

I'll try manually stopping the program before we update and see if this helps...

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Try loading the files with Toolbox/Web and Mobility Projects and select the CH5Z file.? If you don't have the option to select Archived File you may need to update Toolbox:?

i did try CEC-O-Matic, that command works for regular samsung tv, not frame.

did you try CEC-O-Matic?

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looks like \x40\x44\x41 might work..?

Ended up switching to EX-Link. Didn't find any codes that worked.

What I've seen is that some threads do not get killed or stopped in a timely manner.

Where stopprog command doesn't receive "Program 1 Stopped".

Then it restarts the program, then eventually stops the program.

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I saw 1 error log where it pointed to a gather in a SIMPL+ module that has worked in 3 series.

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So might be better to just use console and send the KILLPROG command instead.

At this point it might worthwhile to start writing that powershell script and add a deploy script to every project.

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After installing Construct, creating a 1 Page, 2 Button project, compiled and uploaded to TSW-1060 or TS-1070, all I get is black background and spinner.

I unzipped the CH5Z and CH5, put all the files into the HTML folder of a CP3, and navigated chrome to CP3 website.?

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I check the CH5 archive for template-page.html, there is no such file. The only thing I see is app\template\assets\img\trans-bg.png in the entire app folder.

I've reinstalled construct and restarted my computer. Maybe something wrong with the construct compiler? Is there a package I didn't install or download?

Running on Windows 10.

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I got the chrome dev console giving me this:

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Have been seeing this since the 4 series came out. They still havent fixed it. Lots of discussion on it on the FB group. I have a case open with support but of course it has not gotten any useful response aside from the usual "send us your program- we see errors in the logs from your program..." which is BS to me. Its not the program- stopprog should work no matter what is in there. And loading the same file to a 3 series and there is never an issue.?

Hi,?

yes you have the possibility to use mDNS Repeater for usage across VLANs but we try to avoid this?
as much as we can, because this can be tricky or depending on devices sometimes gives you trouble.?

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We always put all of these Airplay, SpotifyConnect etc. devices on the user VLAN were all of those?
customer mobile devices are connected, so this kind of connections are on one vlan.?

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Additionally we setup a Crestron vlan + a NVX/Video/NAX vlan and mostly one guest and one technical
for all of the other devices of the house systems (heating etc.)

Because we use a pfsense firewall we can make rules which communications are allowed across
vlans and with that we open the communication for the Crestron controller within the ?crestron vlan“
to ?nvx/nax/video vlan“ and of course ?customer device vlan“ for their mobile devices.

I use the same for me with Crestron Home in my homesystem. You can tell the discovery process of
Crestron Home setup to check more than one subnet for devices and if the controller can talk to
all of these subnets that‘s no issue. Oh of course the devices need to be able to answer so there
need to be rules for the NVX devices to talk back to the ?crestron vlan“ to the controller.


But if this is setup you can use different vlans for custom and Crestron Home systems.?

Yes. Have seen the exact same behavior. I don't know the cause though.

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I usually do an INITIALIZE at that point. Not really sure if that is helping, but it doesn't seem to happen for a while then.

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Or do a KILLPROG before loading, so there's no old program to confuse things.

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--

Josh Winn
The LiquidPixel Group

Unless you are using Crestron Home, the TSR-310s do not need to be on the same subnet/vlan as the Crestron processor.? The TSR310 doesn't do airplay or streaming.

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Off topic, you can play airplay to other subnets if you enabled an mDNS repeater on your router. Any Ubiquiti EdgeRouter (including the $59 EdgeRouter X) can do that however you have to drop down to the EdgeRouter command line to set it up.? Not sure if Ubiquit Unifi routers can do this this although I remember see some setting to that effect in the Gui..

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Sono will work on other subnet too contrary to popular belief.? However doing that it much more involve and requires setting up an IGMP proxy in your router.? Again an EdgeRouter can do that however it is quite involve to set up and you have to drop down to the EdgeRouter command line to implement. I doubt if a Ubiquiti Unifi router? or most other non-commerial routers can do this.

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For other streaming devices, it all depends on the device.

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Virtual no consumer router that I know of can act as a mDNS repeater or IGMP proxy. Certainly, I have never seen any ISP supplied router with this capability.? You should also use manage switches that can do IGMP snooping to reduce network traffic.

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For Crestron Home, you cannot do anything this advance stuff until Crestron implements a way to allow Crestron home to work across subnets.

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On Sun, Jul 28, 2024 at 12:02 PM, <chad@...> wrote:

Alternatively, look at the AprilAire S86WUMPR Tstats. I'm just getting ready to deploy these on a site because the HVAC guy wanted something he was familiar with for service.

ControlWorks has a module suite....

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Kind of a side note, but I'm running a separate AV Vlan in a residence, how do you manage audio streaming and airplay? Don't those endpoints needs to be in both VLANS?

Looks like I will be buying a new HZ-THSTAT for my new home.

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Thanks for the input.

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Cheers

Hi,?

really interesting discussion… I want to add my experience, especially because I had one two days ago.?

In all systems there is a Crestron own SSID with 2.4 GHz which leads into the Crestron VLAN. Mostly?
I have this SSID only for direct connection of the laptop or tablet to the Crestron system and for remotes
like the TSR-310, before TSR-302 remote.?
The iPads and mobile phones are in the customer VLAN with it‘s own SSID. With that one I am still searching
my clear way if 2.4 or 5 GHz. That one depends on the density for the 5 GHz network and how important the?
usage of wifi calls are. In my experience these calls are pretty difficult to setup really stable for all users?
with maybe different hardware. Mostly after some testing this SSID gets a 2.4 GHz only wifi.?

But regarding the TSR-310, I can‘t believe there is a need to have it on a 5 GHz wifi. Maybe in bigger cities with?
many foreign wifi systems, but not on bigger residences where the neighbor is far away.?

But last I had an issue with one accesspoint in my living room and so I had to connect my TSR-310 to an other?
one. The issue got solved and I added the ap again. But I didn‘t change my settings on the TSR-310. In the first
step that wasn‘t really necessary because all my APs have the Crestron SSID, so it was connected and was working
(most of the time). But I recognized many disconnect issues on my TSR-310. That one is connected to my?
MC4-R Home controller. So I got the system change window many times, leading to nearly not usable anymore.?

That happened nearly never before. So I did a restore on my TSR-310, I deleted the WiFi settings on my TSR-310
and reconnected it to my Crestron SSID, BUT I really made sure it is connected to the wanted AP in my livingroom.?
After adding I set this AP as the preferred one. Before the other one was set as preferred.?

Since I changed this, I again don‘t see this connection issue anymore. So setting the right AP as the preferred one?
seems really to help but it must be the best one for this remote.?


It seems if you are really sure the remote is connected to the best AP while setting up the TSR wifi settings, helps?
much for stable usage afterwards.?


This is my impression…

Hi All,

I have noticed this behavior over the last 4-6 months. The condition seems to happen only once every 4-10 program loads with CP4 (typically the only 4-series I use)...

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- Load updated program version

- Program loads, then shows that its has started/Initialized

- after 30-60 seconds, the console shows that the program has stopped.

- if you restart the program, PROGCOM usually shows that its the previous version that is loaded.

- Reloading the new version always works that time...

- I'm pretty sure that this spans multiple FW versions over the last year.

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I have not seen this behavior with 3-series...

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Anyone else seeing something like this??