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Re: TV Presets V1
On Mon, Feb 13, 2023 at 03:06 PM, ckangis wrote:
Can you or can you not create manual channel line files in V2?? You misunderstood. In instances where a provider isn't available from the data provider (Tivo/Rovi), TVPv2 lineups can be manually created (in VTProE systems; not supported in CH). |
Re: TV Presets V1
On Mon, Feb 13, 2023 at 10:40 AM, Dave H - Crestron TS wrote:
TV Presets v2 offers a number of advantages (no manual creation of channel lineup files,...Is this a mis-type?? Can you or can you not create manual channel line files in V2?? I haven't used either yet, but was under the impression that V2 allowed you to do this...TIA! |
Problem RF MC3 (lose connection)
#simplwindows
Hello eveyone, I hope you are doing well.
A customer called me few days ago and he told me that the lighting system did not work in the app so I had to visited him and when I tried to check the RF on the MC3 the option did not appear so I had to use the infiNetEx diagnostic tool and I connected to the MC3 via IP I saw no crestron keypad appears on the RF network. The MC3 processor has the last firmware. Has anyone had that problem? How do you solved? Thank you so much for your support |
Re: Firmware update issues with 3-series
On Thu, Feb 9, 2023 at 09:54 AM, Alex Teague wrote:
I always use "puf all" when I update through ftp.So I tried it, but no workie...:(? ?Hopefully Crestron will come up with a fix...? ?(Hey!...I can dream, can't I???) I do have a case with TB about this, and the tech had just recently had the same issue with updating his CP3 so that's good I guess... He also noticed the .COS file in the firmware folder in FZ after the failed attempt... |
Re: TV Presets V1
The TV Presets v1 application & modules were released ~Feb.2015 (VTProE 5.7.04 / SG 2.05.06 / SIMPL 4.02.56 / CresDB 49.06.005 / DevDB 62.01.001).
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They were replaced by TV Presets v2 released ~Mar.2018 (VTProE 6.1.09 / SG 2.15.00 / SIMPL 4.09.04 / CresDB 66.05.001 / DevDB 91.05.002).
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I can't confirm first-hand if TV Presets v1 is "no longer working" on latest FW/SW versions, but I'm aware of several cases reporting issues with "Invalid Pin" notice popping up even when no Pin was enabled (first noticed ~Mar.2021 using VTProE 6.2.02 / SG 2.17.01 / SIMPL 4.14.31 / CresDB 203.05.001 / DevDB 200.60.001). Please note that the TV Presets v1 AppMarket page calls out "Note: This module will only work with Crestron Device Database 115.00.002.00 and earlier."
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This particular issue was brought to the attention of the Smart Graphics team as BR 5515, but the report was closed noting that TV Presets v1 is over 6 years old, deprecated, and only TV Presets v2 is receiving support and fixes.
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TV Presets v2 offers a number of advantages (no manual creation of channel lineup files, live TV Guide info, supported in deployments where control system processor AUTH+SSL are enabled, etc.), but requires supported touchpanel/remote models and internet access.
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In situations where transitioning to TV Presets v2 isn't viable, True Blue Support recommends rolling back software versions to those known-working with TV Presets v1. Older software versions can be found on Crestron's FTP server as shown here: ?
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Based on the required Device Database version called out on the AppMarket page, I would advise rolling back to ~Mar.2020 software versions:
VTProE 6.2.00 / SG 2.15.06 / SIMPL 4.14.10 / CresDB 87.05.001 / DevDB 115.00.002
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Re: SIMPL calendar function
If you aren't a SIMPL+ programmer, use the "Event Scheduler 2 v1.2.0 (cm)" module found in SIMPL's Symbol Library / Module Database. |
Unable to connect to any 2 series processor with Toolbox
Good day all. Hope someone can assist me. I have not been programming for a while as I used my "alone time" during Covid to do all the upgrades to my system that I needed. I need to add a few lines to the program, but for some reason I am unable to upload/receive data via Toolbox (v 3.09.129.00). I have tried 3 different racks as well. Its connects but does not retrieve or send data. I tried a new Laptop and installed the software from previous down loads, but no luck. Tried to update all the software via Masterinstaller, but getting massage that FTP server address is incorrect. (Will look into this on Monday). in desperation I installed Viewport again and it connects and works fine.?
Has anyone experienced this before? Could it be some windows/firewall upgrade issue? Thanks Nelius |
BSS BLU Matrix Router
I am using the BSS BLU modules v1.4
I have a Matrix Router to control. This matrix router has two inputs to a single output. I have the Control Type as SourceMatrix. The [A] parameter is set to 1 as it is a single output. For the InputValue analog, I can send 1d or 2d to switch between either input. The control itself allows for either input or both inputs to be active. What do I do if I need both to be active? I assume I can set the inputValue to 1 and then pulse the Route input, set the InputValue to 2 and then pulse Route again. What will the ActualRoute output reflect when both are routed? OR do I need to use two instances of the module, where I have one of them set to input 1 and the other to input 2 and then look at each separately? |
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