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Re: CP3/CP3N Requires Reboot

 

So you are only running one S+ module (scheduler) on the whole processor? Every time i've had these Data Abort errors there is a matching offender in SPLUSTASKS.?


Re: Simplwindows V4.14.3x - super slow-mo F9 #simplwindows

 

Yes especially with large programs F9 has been getting slower the past couple of years. Probably another "feature" they added that slowed it down more.?


Re: Request for ATEN VM6404hb RS 232 command

 

Dear Team,

Thanks for your immediate?response and support, as per the manual they are more talking about the source switching not the profile/preset recalling option is not provided in the command code by ATEN. does any one has the command string for recalling the layout preset recalling and switching the inputs to the respective?layouts.

Regards,

V.Sudhakar udhayan



On Tue, Jan 19, 2021 at 9:28 PM cnaclerio6 <cnaclerio6@...> wrote:


start on page 91


Re: SIP Intercom

 

Kol,

From my small experience with barix and analog Siedle Doorcom (10 years old), Rava SIP was working smoothly, however the audio quality wasn't that good in full duplex, perfect in half duplex.
Hope it helps.

Sebastien

Le?mar. 19 janv. 2021 ¨¤?16:48, MSTC <kol.mstc@...> a ¨¦crit?:

Thanks for that info.

?

As far as I know there are about 20 touch panels and a Barix or two at the gate(s).? I am under the impression that at this count, the RAVA SIP functionality will work without any additional hardware such as a SIP server.? If that is incorrect it would be good to know.

?

Kol

?

From: <[email protected]> on behalf of plareeeiybusse <rfrazier@...>
Reply-To: <[email protected]>
Date: Tuesday, January 19, 2021 at 12:41 PM
To: <[email protected]>
Subject: Re: [crestron] SIP Intercom

?

I'd recommend Avlinkpro.? They can build custom SIP servers for any situation.


Re: CP3/CP3N Requires Reboot

 

Hi,

Yes, I am running program in 2 slots, I have attached the "Data aboard" error which the system is throwing and the SPLUSTASKS and THREADPOOLINFO responses of the 2 slots. I am not able to find the "Data aboard" thread in the SPLUSTASKS?command response.?

Exception 'Data Abort' (0x4): Thread-Id=089f015e(pth=c0ade000), Proc-Id=09b9005e(pprc=c095f000) 'splusmanagerapp.exe', VM-active=09b9005e(pprc=c095f000) 'splusmanagerapp.exe'
PC=00351170(???+0x00351170) RA=00395f1c(???+0x00395f1c) SP=0410fb3c, BVA=00000000

splustasks:1
Module Name? ? ? ? ? ? ? ? ? ? ThreadId? ? ?Priority? RunTime(ms)? CodeLine Information?
S-8.1.14:S-1.7? ? ? ? ? ? ? ? ?0x09EF00FE? ?255? ? ? ?12423? ? ? ? 750? ? ? (Main)

splustasks:2
Module Name? ? ? ? ? ? ? ? ? ? ThreadId? ? ?Priority? RunTime(ms)? CodeLine Information


threadpoolinfo:1
Maximum number of threads: 335
Active threads: 171
Waiting Callbacks: 0
Threads currently executing: 1
Max Threads concurrently executed: 171 at 1/17/2021 6:28:40 AM
Module Name? ? ? ? ? ThreadId? ? ?ThreadName CurrentProcessTime CallerName | TargetName
S-8.1.14:S-1.7? ? ? ?0x09EF00FE? ?CSTP#33? ? 2.16:05:39.3173578 FunctionMain | CrestronModule_EVENT_SCHEDULER_V1_0_3.CrestronModuleClass_EVENT_SCHEDULER_V1_0_3

threadpoolinfo:2
Maximum number of threads: 111
Active threads: 65
Waiting Callbacks: 0
Threads currently executing: 0
Max Threads concurrently executed: 65 at 1/17/2021 6:29:03 AM




Thank you in advance.
?


Re: Processors Losing IP table

 

I have a config module that goes through and sets the following one time when the program is first loaded and then reboots the processor.

"TELNET OFF"
"ENABLEFEATURE CLOUDCLIENT OFF"
"HYDROGENENABLE OFF"
"STARTPROGAFTERROUTER ON"
"AUENABLE OFF"

So unfortunately the "hydrogenenable off" command isn't the fix in my cases. TB wants my code and to run the information tool, which I will do when I'm at site tomorrow. It's great to hear that I'm not the only one with this issue. It really weird because I have brand new units that are dropping the IP table. Lately it has been several and this is turning into a huge problem that they need to get resolved.


Re: Processors Losing IP table

Mike Jewell
 

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That is definitely a possibility.

-Mike


On Jan 19, 2021, at 9:20 PM, Steve Kuehn <steve@...> wrote:

?Yes, I suspect the initialize/restore healed some issues with flash card.? I purchase a high endurance 4GB flash from Mouser and plan to clone the SD card.? I suspect that all the hydrogen errors in the error log were wearing out the flash card.


Re: Processors Losing IP table

 

Yes, I suspect the initialize/restore healed some issues with flash card.? I purchase a high endurance 4GB flash from Mouser and plan to clone the SD card.? I suspect that all the hydrogen errors in the error log were wearing out the flash card.


Re: Processors Losing IP table

 

I believe it is a paid cloud service where you can access your Crestron processors remotely.? There was apparently a change on how that cloud service works and if you have a CP3 with older firmware, it will cause a bunch of errors to fill up your error log.? The "hydrogenenable off" command will stop those errors if you don't want to update the firmware. Of course I could be totally wrong.

Here is the link to it:
https://www.crestron.com/Products/Featured-Solutions/XiO-Cloud


Re: Processors Losing IP table

Mike Jewell
 

¿ªÔÆÌåÓý

It sounds like the flash card is corrupt and doing the initialize/restore is forcing the processor to mark sectors bad and rewrite the FAT table in different sectors.

-Mike


On Jan 19, 2021, at 7:29 PM, Steve Kuehn <steve@...> wrote:

?Don't know if this will help you but I recently had a CP3 that would work find until there was a power failure for a few hours.? When the processor booted back up, not only was the IP table missing but also the program itself and every other setting.? Happened about a half a dozen times over the prior 6 months.? And this was on a processor that had worked for many years and has had no updates to the program either when suddenly it started having this issue.? Finally, as a last ditch effort before sending it to Crestron, I did a restore/initialize.? Set it all back up and issued a"hydrogenenable off" command.? And surprisingly, the processor is no longer losing it's memory.?


Re: Processors Losing IP table

 

¿ªÔÆÌåÓý

So WTF does hydrogen do anyways?

?

From: <[email protected]> on behalf of Steve Kuehn <steve@...>
Reply-To: <[email protected]>
Date: Tuesday, January 19, 2021 at 4:29 PM
To: <[email protected]>
Subject: Re: [crestron] Processors Losing IP table

?

Don't know if this will help you but I recently had a CP3 that would work find until there was a power failure for a few hours.? When the processor booted back up, not only was the IP table missing but also the program itself and every other setting.? Happened about a half a dozen times over the prior 6 months.? And this was on a processor that had worked for many years and has had no updates to the program either when suddenly it started having this issue.? Finally, as a last ditch effort before sending it to Crestron, I did a restore/initialize.? Set it all back up and issued a"hydrogenenable off" command.? And surprisingly, the processor is no longer losing it's memory.?


Re: Processors Losing IP table

 

Don't know if this will help you but I recently had a CP3 that would work find until there was a power failure for a few hours.? When the processor booted back up, not only was the IP table missing but also the program itself and every other setting.? Happened about a half a dozen times over the prior 6 months.? And this was on a processor that had worked for many years and has had no updates to the program either when suddenly it started having this issue.? Finally, as a last ditch effort before sending it to Crestron, I did a restore/initialize.? Set it all back up and issued a"hydrogenenable off" command.? And surprisingly, the processor is no longer losing it's memory.?


Re: SIP Intercom

 

I'd tend to agree with??plareeeiybusse

I would have a chat with AV Link Pro about the install. It seems pretty large so there might be some efficiency with their server


Re: TSW-752 screen dead

 
Edited

See Customer Care Bulletin sent out June 2015:


Re: SIP Intercom

 

¿ªÔÆÌåÓý

Thanks for that info.

?

As far as I know there are about 20 touch panels and a Barix or two at the gate(s).? I am under the impression that at this count, the RAVA SIP functionality will work without any additional hardware such as a SIP server.? If that is incorrect it would be good to know.

?

Kol

?

From: <[email protected]> on behalf of plareeeiybusse <rfrazier@...>
Reply-To: <[email protected]>
Date: Tuesday, January 19, 2021 at 12:41 PM
To: <[email protected]>
Subject: Re: [crestron] SIP Intercom

?

I'd recommend Avlinkpro.? They can build custom SIP servers for any situation.


Re: SIP Intercom

 

I'd recommend Avlinkpro.? They can build custom SIP servers for any situation.


Re: TSW-752 screen dead

 

I saw such a state on some panels at different systems.

In all cases it was the SD-Card. First two panels we did a RMA but the last 2-3 panels
I asked TB to send us the cards and changed them onsite. This is pretty easy for the?
TSW-xx52 panels because you can access the card pretty easy at the back.


Re: Sony UBP-X1100ES Power-On issue

 

¿ªÔÆÌåÓý

Yep ¨C been there, done that.

?

?

Von: [email protected] <[email protected]> Im Auftrag von cnaclerio6
Gesendet: Dienstag, 19. Januar 2021 18:53
An: [email protected]
Betreff: Re: [crestron] Sony UBP-X1100ES Power-On issue

?

On Tue, Jan 19, 2021 at 02:55 AM, Thorsten K?hler wrote:

Sony UBP-X1100ES

You¡¯ve already done the network and control settings for the player but just to make sure, there is a setting called ¡°remote start¡± that needs to be turned on. ?It is at the very top of page 26 in the manual.
?

?


Re: Processors Losing IP table

 

We've had it happen on a dozen different finished projects now, different processors and multiple times in our office test processors.? Even jobs that have been done for eight months and keep running, when the processor loses power, the IP table is gone.?

Crestron has blamed custom modules (we don't use many of them and none of them use sockets, console or anything IP related) and says they need to be recompiled with the latest databases etc, but even when the modules are recompiled the IP Table still disappears, and the problem happens even with eight month old projects before a bulk of the silliness began.

This is turning into quite a maintenance nightmare and Crestron says in our case they don't know anything about it. If it happens to you, please squawk and open a case with TB so they know it's a problem.


Re: TSW-752 screen dead

 

Hi Lincoln.

Nothing on wireshark.
RMA then.
Thank you!