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Lincoln King-Cliby
I still think it is something people are doing. I have never had the need to run a time sync module in any of my programs as the time was always correct. I have always put a clock on the panels and I have had clients let me know when I have forgot to enable daylight savings, so I know they do watch those clocks.

I just checked a Pro2 that I have not made any changes on in over 5 years and it was 9 seconds off of my laptop. Maybe people are worried about those 9 seconds, me and my clients haven't been. So I guess you are right, I have never done anything overly time sensitive that a couple of seconds a year would make a difference.

I am super surprised that your CNMSX lost time. I was under the impression that the old MS & CNMSX processors still had real time clock chips.

***EDIT*** I just read up on the crystal real time clocks. They have a 10 to 20 ppm of having drift in time. Maybe I had always gotten the good ones :)

Thanks a lot, I did not think about doing that but I will set it up this way and see what happens.

Thanks again!?

Wow .. I'm having the same issue with an RMC4 and 4 TSW-770, all 4 disconnecting every 3-4 minutes. Been troubleshooting the network runs and my program for hours. Looks like changing the gateway to the processor IP did the trick. Finger crossed. Thanks guys.

Historically whatever the method of timekeeping Crestron used (not sure if it was a crystal, a software routine, or a combination) was not the most robust and was also heavily processor dependent. I remember one time, well before the 3-series existed, we synced all 4 PRO2s (and the CNMSX-PRO, RIP) in our development rack to the same time and just let them run over the course of a couple months. At the end, none of them were at the correct time -- I think the closest was only about 3-4 minutes off, the worst was more like 15-20. So it's not that it "doesn't happen" it's that it doesn't happen at exactly the right time. Some clients may not notice a couple hours (true story...takeover project) while some get anxious over a +/-1 minute deviation.

I imagine over the years with the improvements to hardware and using more mainstream OSes the drift is significantly minimized over the previous generations of HW but there will always be some drift if a device isn't anchored to a reliable time source. I have an older Dell Windows laptop as a "Stupid stuff" machine that tends to lose about 3 minutes over the course of a month if I don't let it sync with the outside world. My microwave drifts, etc. ,etc.

For the OP's question -- in addition to the other sources mentioned, I haven’t yet had a reason to implement one but it seems most GPS receiver boards (and IIRC there are some really inexpensive options) will output current TOD via RS232 in (what seems to be) an industry standard format @ 9600 baud -- then you just need an antenna with LOS to GPS satellites

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Lincoln King-Cliby
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100? | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070?
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer

I hear of people talk about Crestron not keeping time. I have both 2 series and 3 series lighting systems that are not connected to a network at all. I have never heard of a complaint from any of those clients saying time based schedules didn't happen. Some of these systems have been running over 15 years without any update.

My question would be, what causes this time issue you are running into?

I agree with Tony. For some reason on a lot of the newer firmware and devices, if you don't have a pingable IP address as your Default Gateway, you will run into issues.

Hi Olivier,

I had to set the default gateway on the TSW series panels to the IP address of the processor to stop the random disconnects. It's been several weeks and they've all (10+) been stable since.? I didn't take the time to dive into the root cause nor did I contact TBS on this issue.?

CP2E, PAC2m, DM 16x16, TSW 570(2) and 770 random disconnection
Hello. Scratching my head here.

I have all those equipments on a closed network with two Crestron 5 ports switches, at setup I connected my router, gathered all my devices and gave them static IPs. Everything worked OK for the day.
When I disconnected my router to leave, I made a final round to check everything was working but the touch panels started randomly disconnecting and reconnecting, as soon as I connected my router back to troubleshoot, everything was stable again.

I had to leave and come back the next day anyway but it persisted, when I came back the next morning all the panels were randomly connecting and disconnecting until I reconnected my router.
All the devices have static IPs 192.168.0.xxx

Any ideas?

In the US, Time Machines makes GPS based time servers that can be rack mounted.
If you are in Europe, then Gude, a Crestron partner, makes a rack mount time server based on the DSF77 signal broadcast out of Frankfurt.

Then, you just point your devices at your local server.

Good luck,
Brian

Hi guys I have a project where all av equipment will be offline even the processor. From my experience the processor time or clock usually has issues when the processor is not connected to the internet. Which brings up a challenge since I have devices that need time based automation i need a reliable clock source or time source for this functionality. Any advice?

And 5 minutes later it fixed itself... guess I just needed to complain about it.

Just checked and it looks like my account is broken too. Neither master installer nor sftp work for me today but did last friday.

Is anyone else having issues using master installer since the update to SFTP? Using my account that I have had for years I get a message saying "password authentication error" when putting in my login info. I also can not connect to the SFTP site using filezilla. I spoke with crestron who had me try to change my username and password (which I had already done to no avail) but the only thing that seemed to work was creating an entire new account using another email address from my company. I spoke with another colleague from a different company who was able to login with filezilla but not through master installer.

Just wondering if anyone has this issue and if they know how to fix it.

Anyone have a Crestron module for the older Fusion Research video server? The old black unit with the silver HP IR receiver. I see they have an API on their site. Not sure if that only works with their never Epic server or works on both. Either way, does anyone have a IP module?they have used? The IR is not that create with the Toggle Commands.

Jon

Hi All,

I've got a gently used Biamp Server i/o for sale
2 SIC-4 cards
7 SEC-4 cards
1 SOC-4 card

If you're interested please let me know.

Thanks

Hi Ronald,

you send SIS commands from the Crestron controller to the Extron NAVIGATOR on port 4523 using SSH.
SIS commands are documented in the NAVIGATOR user guide, matrix tie command is \x1B2*3!\x0D to tie audio and video from input 2 to output 3 (looks familiar if you controlled Extron matrix switchers before).
The NAVIGATOR does not support telnet but SSH only.

Control of devices like projectors connected to the NAV decoders via RS232/IR/CEC is possible when using an Extron controller.
However, the ports, protocols and SIS commands for this purpose are not documented in the user guide of the NAVIGATOR/NAV decoder.

Best regards
Crestronfreak55

Question: How easy is it to control an Extron NAV system using a Crestron processor? We have a room with 17 displays and 55 transmitters.?

I have a very detailed module that I wrote (with documentation) for these signs if you would like it. Sene me an email and I would be happy to share it.

nwells@...

-Nathan

"Favorites" is the same thing as the "local phone book" on the module. Look at the example program for the Cisco module you are using and follow it exactly. I have been doing that for years.

I hope that helps.

-Nathan