Re: Crestron Home OS3 HR remote customization
Thanks Mitch! ?I missed that option in Source Routes.
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Thanks all for the input...
In the end it was not a "LOCAL" error.? I don't know why the compiler was listing it as such.? Apparently the signal list always shows "LOCAL" in the list regardless if you have any connection under that label or not.? SOOOOOO.... you cannot track "LOCAL" via the signal list or through the modules.
DON'T start deleting modules out of shear frustration looking for "LOCAL" as it is a waste of time and causes endless track and repair issues.
So what was it... (at least in this situation, in my program)
INTERSYSTEM COMMUNICATIONS SYMBOL
I use them to reduce the network load to prevent unnecessary updating to crosspoints.? I don't know if this is the correct usage of this symbol... BUT... what I just learned... if you do a global rename and the label is on an intersystem com symbol... it will update as - undefined.
SOOOO... I had "one" undefined or green line in the intersystem symbol.? The compiler, I guess, is not smart enough to show you this error item so it labels it as "LOCAL" error.
I have a GOOOOOOOOD amount of intersystem symbols so this was indeed very irritating to track down.
There was a clue that I should have seen right in the beginning and if you are reading this trying to track down your issue (in that you fell into the same problem as I had) ... most likely in your compiler error log within two or three lines of the failure error, you will see a connection error of something you don't determine very important to deal with at this time like an end of line instruction (like turn on this light...)? ... open it and it will show fine which mean it "should not be" a compiler error... follow your connections and you will land at the connected but undefined label.? Re-label, go kick your cat,? fart on your dog, and move on.
... again thanks guys for commenting and helping
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Re: Lutron integration issue
Hi Guys,
We have continually had issues with the third party lighting licensing on Crestron processors.
The Crestron processors block communications based on the MAC address of third party lighting systems such as Lutron, Vantage etc.
The way we implement our systems now is to put the lighting controllers on a separate VLAN and configure inter-VLAN routing in our routers/switches between our "Control" VLAN and "Lighting" VLAN.
This way, the MAC address is not passed across VLAN's so Crestron will not block connections to the lighting controllers.
This also eliminates the need to request the third party lighting license from Crestron.
In some cases where we have enabled authentication on the Crestron processors (which blocks the telnet port) we have configured Lutron to use a different port for telenet and set the port on the TCP/IP connection in the Crestron program to this new port.
We have never had a problem with this method to date.
Hope this helps,
Rob Maher.
Liquid Automation NZ.
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Re: Anyone seen iOS 14.1 brake Mobile Pro?
It could potentially be that they installed the Mobile instead of Mobile pro. They both sent me the screen shot settings but think both apps look the same. I haven¡¯t looked at the free old Mobile version in years.
Yeah, deleting the system and re inputting it again has worked for us as well. Didn¡¯t work this time
Also reloading the project file to the processor has worked for us as well a few times.
Spoke to Crestron and apparently something changed in the app settings in 14.0. Will update my phone and see if it still works.
?
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
I just want to chime in and say that there's no reason to limit the uptime of a modern Crestron processor. I have some with 700+ days of uptime (client doesn't have a maintenance contract so never firmwared) and they are still solid. They're built to be powered on 24/7 for years and doing a regular power cycle isn't going to help extend the lifetime of the processor.
I remember as a radio station IT administrator having a couple mission critical broadcast servers and purpose-built embedded PC boxeswith uptimes of ~5 years (radio stations don't like planned downtime), just happily running server 2012. Systems that are stable like that should never need to rebooted, and properly configured and programmed Crestron processors are in that same league.
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Re: AV3 not communicating after power outage
You tried the recovery procedure pressing HW and then SW 5 times. Then waiting for it to recover? We had a pro3 do something similar where the router was hosed up and firmware updates couldn¡¯t even get into the router.
Believe the tech did the recovery a few times and it came back
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Re: Anyone seen iOS 14.1 brake Mobile Pro?
Try deleting the system from the app, then entering it as a new system with the same credentials. I've seen that work after iOS updates before.
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Re: Anyone seen iOS 14.1 brake Mobile Pro?
Platform not supported normally only shows up when the project type does not match the app, are you sure they've installed the correct app?
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Re: Crestron Home OS3 HR remote customization
You¡¯re right, I guess I was thinking more about the ability to change the physical buttons on the remote Ryan Cunningham?
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On Oct 30, 2020, at 9:05 AM, giblp44 via groups.io <peteboz13@...> wrote:
?Hi Ryan, thank you for the reply. ?I'm confused by what you wrote. ?in SIMPL, there is no default behavior for any of the buttons on the hr-150 besides the backlight. ?You have to define what all the buttons do via their digital outs. ?So in SIMPL you can define exactly what you want it to do.
It doesn't make sense to me that a power button could only be for the off state. ?I would assume it should turn on as well.
Thanks.
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Re: Crestron Home OS3 HR remote customization
Hi Ryan, thank you for the reply. ?I'm confused by what you wrote. ?in SIMPL, there is no default behavior for any of the buttons on the hr-150 besides the backlight. ?You have to define what all the buttons do via their digital outs. ?So in SIMPL you can define exactly what you want it to do.
It doesn't make sense to me that a power button could only be for the off state. ?I would assume it should turn on as well.
Thanks.
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Anyone seen iOS 14.1 brake Mobile Pro?
I¡¯ve had a few clients call me in the last few days saying that they get ¡°Platform not supported¡± messages, that are running 14.1 on the latest iPhone.
Works on my phone that runs 13.6
Not a setting issue on their phones, they sent me screen shots etc.
Thoughts?
Thanks!
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
It can be a useful guard against undiagnosed memory leaks.? I used to schedule weekly reboots for larger 2-series programs to keep them responsive.? Haven't found it necessary on 3-series.
On Fri, Oct 30, 2020 at 8:48 AM < johnh@...> wrote: Yea I don't get it. Never met anyone that doesn't want all that pesky uptime on their systems haha. Maybe I could sort of understand if you didn't want it running 24/7 if you wanted to save electricity or something or thinking you could extend the life of the processor. But to reboot it just for the hell of it doesn't seem useful.?
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FYI, I was suggesting loading an older version of your SMW file in case it got corrupted, not SIMPL Windows itself.
On Thu, Oct 29, 2020 at 3:18 PM Ivan Wild < c_rezz@...> wrote: Thanks for the replies (BB, Jeremy, Steve)
BB - tried ... no luck
Jeremy - tried ... no luck ... dont want to back load SW as my other programs would suffer...
Steve - best advice... i didn't think of that.? I did incorporate a few mods that I did not write in this program.? I will try.? This will suck if this is what the problem is - on two levels... one I wasted a crap load of troubleshooting time and two the mods are huge which is gonna take more time to troubleshoot.
?- hopefully this is not a lesson to not use shortcuts for pre-made mods.
... standby will update
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Re: Crestron Home OS3 HR remote customization
That is how the remote works in SIMPL, so it makes sense it performs the same in CH.? Ryan Cunningham?
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On Oct 30, 2020, at 8:40 AM, giblp44 via groups.io <peteboz13@...> wrote:
?Hi All,
New to OS3 and trying to customize the button behavior of an HR-150 remote in the system. ?In the Actions & Events -> ?Actions section of setup for the remote, there only appears options for the 8 hard buttons at the top of the remote. ?Is there a way to customize the Power button? ?Right now it only turns the room off. ?I'd prefer to have it toggle the last source on/off, but I don't see an option in OS3 to do this.
Any ideas? ?Thanks in advance!
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Crestron Home OS3 HR remote customization
Hi All,
New to OS3 and trying to customize the button behavior of an HR-150 remote in the system. ?In the Actions & Events -> ?Actions section of setup for the remote, there only appears options for the 8 hard buttons at the top of the remote. ?Is there a way to customize the Power button? ?Right now it only turns the room off. ?I'd prefer to have it toggle the last source on/off, but I don't see an option in OS3 to do this.
Any ideas? ?Thanks in advance!
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Re: Lutron integration issue
Lutron made a change at v15 I think, I know this applies to QS15.4 (RA2 12.7) and newer so if you upgraded Lutron this may be your issue. You can no longer use the default login as you did in the past. You will need to create a new telnet login in Lutron and use that for integration, and it cannot be lutron:lutron.
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Re: AV3 not communicating after power outage
I always thought the Net light was for Lan activity. Good to know. I¡¯m certain the control subnet/lab ports are correct. I was actually trying to see if I could maybe use the control subnet to at least get something communicating but it seems that both ports are in the same condition.
Also I tried a firmware update and it seems to get hung up on that as well. Seems like this unit will be going on a TrueBlue vacation.
Thank You,
Michael Benignus
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On Oct 30, 2020, at 9:04 AM, Lincoln King-Cliby <lincoln@...> wrote:
?Not sure what you mean by "No LAN light on the front" -- none of the 3-series processors have link/activity indicators on the front panel... If you're referring to the "NET" LED that's for Cresnet not Ethernet
I saw something similar on a CP3N last week where someone had flipped the LAN and CS ports around once I figured out what was going on and swapped things back around everything was much happier. Seems unlikely that's the case for you but might be worth double checking -- otherwise I think you're assumption about needing an RMA is probably right.
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Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100 | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070 | Fax: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Michael Benignus via groups.io
Sent: Thursday, October 29, 2020 8:12 PM
To: [email protected]
Subject: [crestron] AV3 not communicating after power outage
I have an AV3 that is not communicating. No LAN light on the front but network activity on the port and on the network switch. I changed to DHCP and it is not acquiring an IP.
Errlog reports the following:
Error: CIPCommandProcessor.exe # (Date-Time) # GetFirstInternalAdapterIndexThatHasAValidAddress - Could not find a valid adapter
Warning: TLDM.exe # (Date-Time) # SendEnableDisableRouterPassThrough - IOP cannot exit Passthrough Mode - Command Failing
Error: TLDM.exe # (Date-Time) # RouterMonitorThreadCallbackRoutine: Router is still stuck in the boot loader. Please contact Crestron for further support.
Along with a slew of Unable to connect to TCP server notices.
I tried the HW SW buttons, and an initialize/restore from console while trying to get hold of True Blue. Has anybody dealt with this? I am pretty sure this will be an RMA but would be great to get resolved without having to send off. This is for an audio system with only a DSP and no mixer, so they are dead in the water. I connected to the DSP and unmuted mics to hold them over, but I¡¯m sure they will be hollering after a day or two¡
Thanks,
Michael
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Re: AV3 not communicating after power outage
Not sure what you mean by "No LAN light on the front" -- none of the 3-series processors have link/activity indicators on the front panel... If you're referring to the "NET" LED that's for Cresnet not Ethernet
I saw something similar on a CP3N last week where someone had flipped the LAN and CS ports around once I figured out what was going on and swapped things back around everything was much happier. Seems unlikely that's the case for you but might be worth double checking -- otherwise I think you're assumption about needing an RMA is probably right.
--
Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100 | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070 | Fax: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
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-----Original Message----- From: [email protected] [mailto: [email protected]] On Behalf Of Michael Benignus via groups.io Sent: Thursday, October 29, 2020 8:12 PM To: [email protected]Subject: [crestron] AV3 not communicating after power outage I have an AV3 that is not communicating. No LAN light on the front but network activity on the port and on the network switch. I changed to DHCP and it is not acquiring an IP. Errlog reports the following: Error: CIPCommandProcessor.exe # (Date-Time) # GetFirstInternalAdapterIndexThatHasAValidAddress - Could not find a valid adapter Warning: TLDM.exe # (Date-Time) # SendEnableDisableRouterPassThrough - IOP cannot exit Passthrough Mode - Command Failing Error: TLDM.exe # (Date-Time) # RouterMonitorThreadCallbackRoutine: Router is still stuck in the boot loader. Please contact Crestron for further support. Along with a slew of Unable to connect to TCP server notices. I tried the HW SW buttons, and an initialize/restore from console while trying to get hold of True Blue. Has anybody dealt with this? I am pretty sure this will be an RMA but would be great to get resolved without having to send off. This is for an audio system with only a DSP and no mixer, so they are dead in the water. I connected to the DSP and unmuted mics to hold them over, but I¡¯m sure they will be hollering after a day or two¡ Thanks, Michael
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Re: 3 series Processor Auto hard reset - looking for Opinions on Doing it daily
Yea I don't get it. Never met anyone that doesn't want all that pesky uptime on their systems haha. Maybe I could sort of understand if you didn't want it running 24/7 if you wanted to save electricity or something or thinking you could extend the life of the processor. But to reboot it just for the hell of it doesn't seem useful.?
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Re: Lutron integration issue
I will second what Gablerjohn said I went thru the exact same situation. But if your processor can ping the Lutron even sometimes, then its probably not going to be the license. The few times I had license issues I could never successfully ping the Lutron. Were there any changes on the Lutron side? If they updated the Lutron QS version it may have been to a version that requires something other than the old lutron/lutron telnet login, and you are locking out the comms due to old unsupported credentials.?
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Ryan Cunningham
Michael Benignus