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Re: Lutron QSX firmware update broke modules?


 

Was this ever resolved?
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I am having a different issue with Comms with a currect QSX install that's been going for 3 weeks.?
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It seems just fine on the Crestron side - I don't see any dropouts while debugging.
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BUT Lutron is saying there are errors in communication sometimes and blaming it on the Crestron AV3 + Control Concepts 1.3 modules.
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Theu may be full of it. Anyway here is LUTRON's assessment:

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Thank you for the clarification! This definitely gives us an answer of what is happening here. It looks like the issue is stemming from the Crestron side, as the disconnects from the .80 address are showing the disconnect being unexpected with the error: Connection reset by peer.?
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In one of the timestamps we have from the logs:
On?4/4?at 14:22 we see a successful login from the address using username SoundSight
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On?4/4?at 15:41 the connection is read as disconnected with the error from above.
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We're also seeing earlier on in the logs (4/4?at 14:01) times of it disconnecting and failing a TLS handshake with a timeout error."
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