I have a client who has an issue I have researched, but have not been able to find anyone else experiencing the problem.? I'm still trying to determine where the problem may lie but would love to hear if anyone else has run into this issue and/or thoughts on what may be causing it.
Basically the client has an iPad with a VTP project hosted on the processor.? It's not a large project at all, just a pretty standard resi type project that works perfectly fine on the in wall panels.? The client is stating that locally (iPad is on the local network) after random period of times, while the iPad is locked in keep awake, when the iPad is running the application and project, the entire app will lock up not allowing any input from the user.? The client then has to close the app, reload and it works fine again until the next lockup which is basically just another RNG amount of time.
The application, iPad and processor are all up to date with firmware and iOS updates.
LockConfig:? ?Off
Lock Orientation:? Off
Auto-reconnect:? Off
Check for Update:? On
Logging Enabled:? Off
Hide Demo Project:? Off
Use Improved H.264 Player:? On
Thoughts?? TIA!
