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Re: Crestron Go help needed


 

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OK, guys ¨C i got it working.

Deleting and reinstalling the CrestronGo app did the trick.

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Cheers,

Thorsten

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Von: [email protected] <[email protected]> Im Auftrag von Thorsten K?hler
Gesendet: Sonntag, 16. April 2023 12:23
An: [email protected]
Betreff: Re: [crestron] Crestron Go help needed

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Hi all,

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communication should be open, nothing blocked.

But i?ll move the iPad into the same subnet just for testing and report back.

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Everything else (files, etc.) seems to be OK.

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Cheers,

Thorsten

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Von: [email protected] <[email protected]> Im Auftrag von stefan.mehre
Gesendet: Sonntag, 16. April 2023 12:06
An: [email protected]
Betreff: Re: [crestron] Crestron Go help needed

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Hi,
so for this seems to be an issue that the iPad can¡®t reach the processor or better not
with all necessary connections.

Because you don¡®t get an error message I can¡®t believe it¡®s a configuration or misplacement
of the files. Because you stay in the connecting state I am pretty shure the iPad didn¡®t connect
to the processor.

You really need to check if the communication between the subnets is blocking all or some?
communication. You need the https and the CIP to be able to reach the processor.?


If the communication between subnets is working, maybe try an user with more rights than connection only.?
I had issues, mostly with TSW Panels, not connecting with SSL if the user had limited rights. But not?
shure if that was a FW issue for limited time on processors and is solved.

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