Hi,
so for this seems to be an issue that the iPad can¡®t reach the processor or better not
with all necessary connections.
Because you don¡®t get an error message I can¡®t believe it¡®s a configuration or misplacement
of the files. Because you stay in the connecting state I am pretty shure the iPad didn¡®t connect
to the processor.
You really need to check if the communication between the subnets is blocking all or some?
communication. You need the https and the CIP to be able to reach the processor.?
If the communication between subnets is working, maybe try an user with more rights than connection only.?
I had issues, mostly with TSW Panels, not connecting with SSL if the user had limited rights. But not?
shure if that was a FW issue for limited time on processors and is solved.