I notice the answer ID has been updated (6th December '22) and now states:
| CAUTION:?This procedure is permanent. |
Pretty sure it originally gave instructions on reverting the change, which basically just involved downloading the latest CP3-R firmware and re-flashing. Why the change? If Crestron are worried that it somehow allows ANY CP3 to be (down)converted to a CP3-R, then so what?
It's really p-ing me off that we can't change CP3 and MC4 and CP4 processors to the -R versions. We quoted for CH jobs and ordered MC4-R units back in Feb '22, but won't get those processors 'till Q4 '23 at the earliest. Needless to say, we've had to install with what we had, and that means the TSW-770-Rs we got delivered in July (for same jobs) are still sitting on the shelf, and spare RMC3, CP3 and CP4s we have?(that cost us a premium over the -R versions when originally purchased!) have had to be used, meaning custom programming (that wasn't accounted for in the original quote either).
Converting to -R firmware would have saved us the programming AND allowed us to use the -R touchscreens we've bought and paid for, but Crestron aren't interested in helping us out. IMHO it would have been the least they could do, considering the clusterf**k they've left us dealers in.
