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Apple TV 4K, Gen.3 (Latest) video issue


 

Hi All,
I've been working remotely with a client that is having an issue with playback or *SOME* content on Netflix and A-Prime.
Though many titles play fine, some titles will start to play but only provide audio and a black screen with subtitles. Very weird...
This new Apple TV was put into an older media room (~10 years old), about a month ago and has not seen much/any use until now.
I've insured that the unit is on the latest tvOS (v16.2 I think) and hard-booted it.? no fix...
Because of the age of the AVR/Projector, the Apple TV is set to 720p/SDR.

Anyone else seeing issues like this??
TIA!

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