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Re: Let¡¯s have a candid conversation.
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It only makes sense to pivot to other products that are actually available.
It may be costly and time-consuming to learn a new control platform (or two), but it's better to invest in that, than to lose projects & customers. This will also make you more flexible and versatile in the future. When it comes to DM & NVX, they're pretty easy to replace, these days, in most applications. Lots of manufacturers have options available. I really look forward to Crestron having reasonable lead times and availability again, but that's just not happening fast enough to keep cash coming in and technicians working - and dates keep slipping farther into the future. They're not paying any of us to sit around waiting! -?Scott Lee
From: [email protected] <[email protected]> on behalf of Lincoln King-Cliby via groups.io <lincoln@...>
Sent: Tuesday, August 23, 2022 4:22 PM To: [email protected] <[email protected]> Subject: Re: [crestron] Let¡¯s have a candid conversation. ?
So what I¡¯m seeing on the commercial side as both a CSP and as a government client¡¯s owner¡¯s rep on a large project¡ it¡¯s not that no product is leaving the door it¡¯s that product is leaving the door slowly. A lot of it is expectation management, but there is some substitution etc. In the past week I have heard of a few different processor deliveries substantially ahead of a the ship date previously quoted. ? NVX and DM is killing me though I really don¡¯t want to have to pivot away ¨C particularly since that programming was completed ~6 months ago on the basis of NVX ¨C but I¡¯m not seeing any signs of light at the end of the tunnel there like hope I am for processors. ? -- Lincoln King-Cliby, CTS, DMC-E-4K/T/D ? From: [email protected] [mailto:[email protected]]
On Behalf Of AVMaster ? We have some pretty big jobs in the near future coming up for install that are slated for Home. ?We¡¯ve been doing what I¡¯m sure everyone has been doing for the last two years and have been robbing, borrowing, eBay-ing and begging for gear to get jobs completed. ?Things are getting serious now and without processors or remotes we cannot complete our contracts. ?They aren¡¯t just on backorder, they just don¡¯t exist at all it seems. ?We have nowhere to pivot and have C4 and RTI guys right up the street ready to pounce with product in hand. ?What is the end game here? ?How are we supposed to continue to survive with Crestron with no product leaving out the door? ?I fully understand supply chain issues as we are direct with many brands¡but Crestron is by miles the worst right now. ?I can¡¯t just keep telling everyone that they have to wait 10 months for something especially when so many other options are in stock. ?I unfortunately haven¡¯t had any positive information from Crestron on the topic either, just somewhat aggressive emails telling me we¡¯re all in the same boat and they are trying their best. ?They beat us to death with Home and just as we started to embrace it it stopped being available. ?Can we all have a real conversation about how to keep afloat? ?Can we talk about how to sell Crestron systems when no product is available at all? |