Yeah, that's a "hook up and fire up debugger" type deal - see what the codec is saying back to the control system. I'm going with Neil on the username/password being different than it was before the up/downgrade...
- Chip
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--- In Crestron@..., Neil Dorin <neildorin@...> wrote:
Are you controlling via RS-232 or TCP?
Often the login credentials get reset after a Cisco firmware upgrade.
On Thu, May 2, 2013 at 6:45 PM, bernie.kattner
<bernie.kattner@...>wrote:
**
I have Crestron DM system we installed for a customer which controls a
Cisco C60 codec. Everything has been working fine until the customer
decided to upgrade the C60 firmware (not suppose to without us) and now
they have lost all control over the codec (nothing). Everything else in the
system works fine and the codec can be controlled with the Cisco remote.
I've done the all the standard troubleshooting to include:
- revert to the old firmware
- reset the C60
- reset the entire system
- checked power
- checked all connections
Nothing seems to work...
1. Has anyone ever experienced this issue and if so what did you do to
correct it?
2. Anyone have any other suggestions?
