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Tek 2465 Problem


 

Hello to all.
Taking some measurements on my TEK 2465 using another oscilloscope, I see something strange.

I read for CHN5B signal -1,2 Volt versus -3,6 Volt. This only with BW LIMIT off.
Also for CHN 5A I read signal 600mV p-p versus -6 Volt as look at waveforms on service manual.

Am I doing something wrong, or I have problem somewhere in my TEK scope?

Waveforms 28 and 46 in pages 238 and 239 in service manual. These appears in diagram No 5 in page 244.


Chuck Harris
 

Is your scope working properly, or is it having some sort
of problem?

There are frequently problems with the CA3046 transistor
arrays, which will cause glitching in the CH1 and 2 traces
when they fail in the little addition around CH5 of the
channel hybrid.

-Chuck Harris

Panos wrote:

Hello to all.
Taking some measurements on my TEK 2465 using another oscilloscope, I see something strange.

I read for CHN5B signal -1,2 Volt versus -3,6 Volt. This only with BW LIMIT off.
Also for CHN 5A I read signal 600mV p-p versus -6 Volt as look at waveforms on service manual.

Am I doing something wrong, or I have problem somewhere in my TEK scope?

Waveforms 28 and 46 in pages 238 and 239 in service manual. These appears in diagram No 5 in page 244.




 

Hi Chuck,
Yes I have a problem about the trigger in the vertical amplitude in 200 mV and below, AC or DC input coupling at any horizontal timing setting. This will disappear only if I set Noise or HF Rejection coupling. On screen it look like a second sweep identical to the main sweep during the trigger in a signal. This happen at any of the two first input channels 1 or 2.

Initially I did not understand what exactly was the problem, because I was using the calibrator of oscilloscope with my x10 probe as a source.
So during the triggering I was seeing the upper and lower faces of the square wave sweep signal to roll like a straight line left or right on the screen.
I have checked the output of my calibrator on another (Protek) oscilloscope, and the trigger working perfect in all horizontal settings.

So I thought to feed the same amplitude signal 400mV p-p in my oscilloscope from my CFG253 external generator, using a sawtooth or sinewave signal at 1KHz.
¦³hen the second waveform was clearly visible.
This second waveform will be moved left or right on screen using the trigger level, but never disappear except if I using the Noise or HF Rejection coupling setting.
It looks like it can't work correctly the trigger level, or better off having a poor trigger.

Maybe i will be better to do a video about this as you will better understand what I mean.

As a memo must I inform you that in this oscilloscope all the PSU capacitors have been replaced with alternate Nichicon type, and also have been calibrated before 15 days from QService.

Panos


Chuck Harris
 

If your scope was calibrated 15 days ago by Q-Service, you
need to get it back to them.

I have a suspicion that what you are describing is a retrace
problem (Z-Axis), but, I am having some trouble following your
meaning.

Whatever the problem, it should have been discovered when the
calibration was done.

-Chuck Harris

Panos wrote:

Hi Chuck,
Yes I have a problem about the trigger in the vertical amplitude in 200 mV and below, AC or DC input coupling at any horizontal timing setting. This will disappear only if I set Noise or HF Rejection coupling. On screen it look like a second sweep identical to the main sweep during the trigger in a signal. This happen at any of the two first input channels 1 or 2.

Initially I did not understand what exactly was the problem, because I was using the calibrator of oscilloscope with my x10 probe as a source.
So during the triggering I was seeing the upper and lower faces of the square wave sweep signal to roll like a straight line left or right on the screen.
I have checked the output of my calibrator on another (Protek) oscilloscope, and the trigger working perfect in all horizontal settings.

So I thought to feed the same amplitude signal 400mV p-p in my oscilloscope from my CFG253 external generator, using a sawtooth or sinewave signal at 1KHz.
¦³hen the second waveform was clearly visible.
This second waveform will be moved left or right on screen using the trigger level, but never disappear except if I using the Noise or HF Rejection coupling setting.
It looks like it can't work correctly the trigger level, or better off having a poor trigger.

Maybe i will be better to do a video about this as you will better understand what I mean.

As a memo must I inform you that in this oscilloscope all the PSU capacitors have been replaced with alternate Nichicon type, and also have been calibrated before 15 days from QService.

Panos




 

Some of the trigger settings have high pass or low pass filters, and can be sensitive to the frequency of the waveform.

Harvey

On 12/16/2019 2:58 PM, Panos wrote:
Hi Chuck,
Yes I have a problem about the trigger in the vertical amplitude in 200 mV and below, AC or DC input coupling at any horizontal timing setting. This will disappear only if I set Noise or HF Rejection coupling. On screen it look like a second sweep identical to the main sweep during the trigger in a signal. This happen at any of the two first input channels 1 or 2.

Initially I did not understand what exactly was the problem, because I was using the calibrator of oscilloscope with my x10 probe as a source.
So during the triggering I was seeing the upper and lower faces of the square wave sweep signal to roll like a straight line left or right on the screen.
I have checked the output of my calibrator on another (Protek) oscilloscope, and the trigger working perfect in all horizontal settings.

So I thought to feed the same amplitude signal 400mV p-p in my oscilloscope from my CFG253 external generator, using a sawtooth or sinewave signal at 1KHz.
¦³hen the second waveform was clearly visible.
This second waveform will be moved left or right on screen using the trigger level, but never disappear except if I using the Noise or HF Rejection coupling setting.
It looks like it can't work correctly the trigger level, or better off having a poor trigger.

Maybe i will be better to do a video about this as you will better understand what I mean.

As a memo must I inform you that in this oscilloscope all the PSU capacitors have been replaced with alternate Nichicon type, and also have been calibrated before 15 days from QService.

Panos




 

Yeah maybe it's better to do so. Nevertheless I thought about making an effort, since after the calibration the oscilloscope is working properly, apart from this detail.
To be fair opposite to QService, the calibration cost did not include any minor repairs to the machine.

In the meantime as I looking the reason for this problem, I made some progress. As I check the waveforms around the U500-U700-U800 according to the service manual, I see some instabilities on the signal during the interference.

Specific from the Inverted A Trigger output of U500 pin 18 to Trigger In of U700 pin 2.
After the same from the ramp output of U700 pin 35 to the A Sweep Input of the U735 pin 9.
Finally the same from the U735 pin3 to U800 A Sweep Input pin18.

That gave me the idea to look before the U500 the the trigger level lines A and B. There in A5 digital board, is a double operational amplifier marked as TL072, which drive the A and B trigger lines to U500.
Measuring the amplifier input and output with a voltmeter, I was surprised by the very low voltage across the full range of the trigger level control knob. The measurement was lower than +/- 500 mVolt across the range and in the trigger status about 200 mVolt in line A, contrary to 2.5 volt and 600 mVolt of line B.

I replaced the TL072 operational amplifier and now things was improved! As for the level of the voltage during trigger moment came at the same level for both A and B lines. About 600 mVolt.
Although it seemed that the problem was completely solved, something strange appeared using a different type probe.
As a remind, the interference was appeared when the volt/div selector was in the range of 20 mVolt and below (200 in my case using a x10 probe).

But enough with the written. I have to make a video.


Chuck Harris
 

Probes shouldn't make any difference to the ability
of the scope to trigger.

However, depending on whether the probe is a 1X, or
a 10X probe, different attenuator sections in the scope
will be used. The attenuator relays get thin films of
corrosion on their gold leads, and sometimes won't switch
reliably.

If the scope wasn't working properly, QService should not
have calibrated it until it was... It really isn't possible
to complete calibration with problems like you are describing.

I fix a lot of my customer's scopes that were supposedly
working perfectly, and were ready for calibration, but
had problems found during calibration. This is normal.

Bear in mind that the opamps you were probing are intended
to be sample and hold cells. The opamp is a unity gain
follower, with essentially infinite input impedance. It
is measuring the charge put in the hold capacitor by the mux.
The hold capacitor is only about 0.1uf, and will discharge
almost instantly when loaded by the input impedance of a DMM
or a scope probe.

-Chuck Harris

Panos wrote:

Yeah maybe it's better to do so. Nevertheless I thought about making an effort, since after the calibration the oscilloscope is working properly, apart from this detail.
To be fair opposite to QService, the calibration cost did not include any minor repairs to the machine.

In the meantime as I looking the reason for this problem, I made some progress. As I check the waveforms around the U500-U700-U800 according to the service manual, I see some instabilities on the signal during the interference.

Specific from the Inverted A Trigger output of U500 pin 18 to Trigger In of U700 pin 2.
After the same from the ramp output of U700 pin 35 to the A Sweep Input of the U735 pin 9.
Finally the same from the U735 pin3 to U800 A Sweep Input pin18.

That gave me the idea to look before the U500 the the trigger level lines A and B. There in A5 digital board, is a double operational amplifier marked as TL072, which drive the A and B trigger lines to U500.
Measuring the amplifier input and output with a voltmeter, I was surprised by the very low voltage across the full range of the trigger level control knob. The measurement was lower than +/- 500 mVolt across the range and in the trigger status about 200 mVolt in line A, contrary to 2.5 volt and 600 mVolt of line B.

I replaced the TL072 operational amplifier and now things was improved! As for the level of the voltage during trigger moment came at the same level for both A and B lines. About 600 mVolt.
Although it seemed that the problem was completely solved, something strange appeared using a different type probe.
As a remind, the interference was appeared when the volt/div selector was in the range of 20 mVolt and below (200 in my case using a x10 probe).

But enough with the written. I have to make a video.





GerryR
 

I had a similar, but not the same, problem when calibrating my 2465A and traced it to a channel 2 relay in the input module. The problem ended up being a burr on one of the relays the was digging into the plastic housing, preventing the relay from changing state. You can see pictures of what I did here:


After correcting the problem, it calibrated fine.

GerryR
KK4GER

----- Original Message -----
From: "Chuck Harris" <cfharris@...>
To: <[email protected]>
Sent: Tuesday, December 17, 2019 8:45 PM
Subject: Re: [TekScopes] Tek 2465 Problem


Probes shouldn't make any difference to the ability
of the scope to trigger.

However, depending on whether the probe is a 1X, or
a 10X probe, different attenuator sections in the scope
will be used. The attenuator relays get thin films of
corrosion on their gold leads, and sometimes won't switch
reliably.

If the scope wasn't working properly, QService should not
have calibrated it until it was... It really isn't possible
to complete calibration with problems like you are describing.

I fix a lot of my customer's scopes that were supposedly
working perfectly, and were ready for calibration, but
had problems found during calibration. This is normal.

Bear in mind that the opamps you were probing are intended
to be sample and hold cells. The opamp is a unity gain
follower, with essentially infinite input impedance. It
is measuring the charge put in the hold capacitor by the mux.
The hold capacitor is only about 0.1uf, and will discharge
almost instantly when loaded by the input impedance of a DMM
or a scope probe.

-Chuck Harris

Panos wrote:
Yeah maybe it's better to do so. Nevertheless I thought about making an effort, since after the calibration the oscilloscope is working properly, apart from this detail.
To be fair opposite to QService, the calibration cost did not include any minor repairs to the machine.

In the meantime as I looking the reason for this problem, I made some progress. As I check the waveforms around the U500-U700-U800 according to the service manual, I see some instabilities on the signal during the interference.

Specific from the Inverted A Trigger output of U500 pin 18 to Trigger In of U700 pin 2.
After the same from the ramp output of U700 pin 35 to the A Sweep Input of the U735 pin 9.
Finally the same from the U735 pin3 to U800 A Sweep Input pin18.

That gave me the idea to look before the U500 the the trigger level lines A and B. There in A5 digital board, is a double operational amplifier marked as TL072, which drive the A and B trigger lines to U500.
Measuring the amplifier input and output with a voltmeter, I was surprised by the very low voltage across the full range of the trigger level control knob. The measurement was lower than +/- 500 mVolt across the range and in the trigger status about 200 mVolt in line A, contrary to 2.5 volt and 600 mVolt of line B.

I replaced the TL072 operational amplifier and now things was improved! As for the level of the voltage during trigger moment came at the same level for both A and B lines. About 600 mVolt.
Although it seemed that the problem was completely solved, something strange appeared using a different type probe.
As a remind, the interference was appeared when the volt/div selector was in the range of 20 mVolt and below (200 in my case using a x10 probe).

But enough with the written. I have to make a video.





 

More progress to share with you and I hope that I am in the final stage.
Maybe my ignorance, maybe I didn't pay the necessary attention, I had problem on my + - 5 volt power line! The power supply readings initially using another oscilloscope sawed me the problem, but...

Finally I found the 4 schottky rectifier diodes partially damaged. I said partially, because they have very low in ohm resistance (about 130 ohm) when I measure these with forward polarity. Conversely they have a complete cut.
So I think that they don't rectify the voltage at all, or rectify little. Diodes is at A3 Inverter board and marked as CR1113 -14 -15 -16.

I think that +5 volt line is the most important, since every board use this in wide range except the High Voltage one!!
I am very curious to see how much things will improve immediately after their replacement.

For now I need to wait till Monday, because I haven't this exact type available in my box. I have the 1N5408 available but these are general purpose diodes, and not specific like original 1N5821 on my oscilloscope.


 

On Sun, Dec 22, 2019 at 04:31 PM, Panos wrote:


because they have very low in ohm resistance (about 130 ohm) when I measure
these with forward polarity. Conversely they have a complete cut.
Sorry I must to said forward 80 ohm and conversely 2 kohm.


 

Panos,

It is possible that the rectifiers are fine. Schottky rectifiers have a low forward voltage drop and relatively high reverse leakage. Depending on the test currents used by your ohmmeter, you might get the readings you found. You could run a test with a known forward current (100 mA or so) and see what the forward drop is, then run a test with a reverse voltage (5V or so) and see what the reverse leakage is. Then compare those results to the part data sheet.

--John Gord

On Sun, Dec 22, 2019 at 01:55 PM, Panos wrote:


On Sun, Dec 22, 2019 at 04:31 PM, Panos wrote:


because they have very low in ohm resistance (about 130 ohm) when I measure
these with forward polarity. Conversely they have a complete cut.
Sorry I must to said forward 80 ohm and conversely 2 kohm.


 

If you measured them in circuit, there's other paths that can contribute to the 2K resistance.? I'd look to see what the voltage is, and look to see (given the secondary voltage) what the output ought to be.? What you want to see is the classic 120 Hz half sinewave displayed on an oscilloscope, and that would be with no capacitors in circuit.? If the ripple on the bulk supply is 60 Hz (or 50), then you may have a bad rectifier, and you'd expect to see the bulk supply reading low (assuming no other problems).? If the ripple is 120/100 Hz, then I think you're ok.? Most of the power rectifiers that I've seen tend to fail shorted, not open. Shorted would blow the primary fuse.

If the power supplies are within spec for both voltage and ripple, I'd be looking elsewhere.

Harvey

On 12/22/2019 4:55 PM, Panos wrote:
On Sun, Dec 22, 2019 at 04:31 PM, Panos wrote:

because they have very low in ohm resistance (about 130 ohm) when I measure
these with forward polarity. Conversely they have a complete cut.
Sorry I must to said forward 80 ohm and conversely 2 kohm.




 

¦³hank you both for the detailed answers.
@John
To Be sure that I will do it as an exercise in my bench! Your way remind me my school days. :-)

@Harvey
No, I measured these out of circuit, after first I measured low ohm resistance in circuit. :-|
I like also very much the way you think to resolve the problem.


 

Diagnosing a 2465 starts with J119 voltage check.? If all the voltages on J119 are correct (value and ripple) then your power supply is good enough for everything else.? Don't bother with power supply investigations if J119 has the right voltages.? The proper readings are in the Service Manual near trouble shooting flow chart step 11.

On Sunday, December 22, 2019, 03:55:18 PM CST, Panos <sadosp@...> wrote:

On Sun, Dec 22, 2019 at 04:31 PM, Panos wrote:


because they have very low in ohm resistance (about 130 ohm) when I measure
these with forward polarity. Conversely they have a complete cut.
Sorry I must to said forward 80 ohm and conversely 2 kohm.


 

Hi,
this is well known to me, and the voltages seen more than good from the first moment.The subject is that I didn't give the proper attention initially in a low ripple at the + 5 volt line.

Now with the new replaced diodes, some things on screen changed for the better.

A small ripple on the beam during the cold start up disappeared. The same the beam from the cold start up appear immediately and not after 20 seconds. Even the thickness of the trace is now thinner after the warm up time of oscilloscope.

I'm just unfortunate who the diodes were failed by such a rare way. :-\


 

A last update here, since the oscilloscope is now closed up in my workbench.
In my search for harm, I found some components in High Voltage board out of limits.
Replacing them with new ones at the correct values, I had as result an improved focus never seen before in this oscilloscope.

A9 Board
Component / Found at / Replaced with
R1922 400 -> 330
R1871 162K -> 150K
R1880 500K -> 430K
R1991 140M -> 100M