I have bought Tek parts from QService as well and have been very impressed with their excellent service and parts. Your story is a good one and shows service above and beyond.
George
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--- In TekScopes@..., "viagioz" <viagioz@...> wrote:
Dear community...
This is not publicity, nor an advertisement, but just let me share with you the excellent experience I had with this supplier:
support@...
I`ve ordered one Hybrid that failed once assembled, because I forgot to connect back R1913 and R1920 in a 2465B. The hybrid was and is OK!
The bellow email is the proof that there are still serious guys playing around:
"Hello Again
According to our records and your delivery note, we sent you a 155-0242-01 ic with Production date code = 516684
All ICs are actively tested before sending out, and this was tested as well, in any case, and unlike other online vendors, we guarantee all parts for correct operation, so you can send the IC back to
QSERVICE ELECTRONICS
SKEVOU ZERVOU 10
RHODES 85100 GREECE
TEL 22410-33837
Please use registered airmail postal service shipping as we sent it to you, and advise what was the amount paid, we will cover that
Once received, we will check the IC in a test oscilloscope, and will send another out, we have many of these,
However, although the typical failure symptom for this ic are the the dots appearing on the screen, display sequencer ic, ot the HV assy itself may as well cause the same problem.
In any case we have no problem replacing the suspected IC
Thanks and have a good evening
Dinos"