So your shower uses custom ICs built on a technology that is now
obsolete and unable to be fabbed anywhere? Very advanced! (:^p
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-----Original Message-----
From: TekScopes@... [mailto:TekScopes@...] On
Behalf Of Craig Sawyers
Sent: Thursday, February 08, 2007 11:25
To: Tekscopes (E-mail)
Subject: [TekScopes] A company with a Tek-of-old type policy
Folks
This is kind of off-topic, but bear with me. It relates to shower
units,
and a UK supplier.
Our shower cubicle bit the dust when the tile grout failed and deposited
modest quantities of water into our ground floor. The shower itself was
installed when the house was built in 1993, the brand being Aqualisa.
As
part of the rebuild, I badly did not want to replace the enitre shower
system, but rather wanted to replace a number of external trim parts.
I was delighted to find that Aqualisa offer every single spare for every
shower that they have ever made! From 1986 to present day. All on
clickable exploded diagrams. Better still, the parts arrived the next
day.
And this is for a shower that they obsoleted in 1996.
In an era where most companies would oblige the customer to buy an
entirely
new unit, it is such a refreshing change to come across an enlightened
organisation who puts the customer first.
Of course the Tek content is that back in the golden days of yore, Tek
used
to have this kind of policy. Alas gone the way of dust. Buy a new
unit,
Customer if your instrument is more than an nanosecond past obsolete.
And
only Board-level-servicable when within a knat's whisker of new.
So well done Aqualisa!
Craig
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