Hello, It is Taylor_D2010 here.. Just thought i would clarify a few things Paul (quadzillatech/M3VUV) has said.
I sold him a Tek 2430 Scope on ebay. I mistakenly wrote 2430A, however all photos clearly showed it was a 2430 Model. The moment Paul contacted me about it, i constantly apologized for the mistake and was trying my best to resolve it in a fair way. I genuinely got muddled, downsizing my collection of 18 Oscilloscopes (bit much i know!) I have alot of them to work through.
What confused the matter was through the messages he was claiming "it is what it is, these things happen" to "only reason i bid on it was because it was a 2430A" model. Blowing hot and cold.
I said time and again if its not fit for purpose, i.e. if you want a 2430A for an exact reason, and the 2430 can not do it, then its not fit for purpose and i would have happily accepted a return with a full refund. If you buy a laptop for using it on the internet, and the laptop doesnt have that functionality.. well its not fit for purpose. Return it simple.
However, that was until i found this forum and his eeVBlog posts where he admitted to fitting an 18650 cell for the backup battery, against all recommended advice on here and other places.
I mean i dont think its unreasonable to reject a return, when the guy says its the wrong model and THEN decides to open it and mess around. If its not correct, you leave it alone, you raise a return and be done with it.
Funnily enough, he accuses me of scamming, however in the end I did offer a Partial Refund (advert did state no returns) and did pay his Paypal as Friends & family which i cannot claim back, to which he claimed he had not received the money. Then after that started threatening to not cancel the return request and involve police as im a "scammer". Well Paypal reciept proves otherwise that the money is in his account.
Also, using the eBay help, I spoke to a UK rep for ebay the other night over the phone we went through the entire message trail on ebay. She was less than impressed with Quadzillatech's attitude that he can raise a return claim, and at the same time sell the same item "Buy it now" on ebay! big no no and is against their T&C's
Overall the guy has incredibly short patience and i wonder about his mental state. Very aggressive and completely unreasonable. I pride myself on my ebay feedback and as i am relatively new to the platform only selling for the past ~5 months, he is the only bad customer ive had the misfortune of dealing with.
I hope he has learnt a few things from this, Selling an Item which you have claimed a return/refund for is fraudulent. Patience and understanding can go a long way with resolving things. I am a hobbyist, not a business, i work 12hr Night shifts so i dont really want to be dealing with something like this at all.