Greg,
I'm surprised to hear you say that UPS even sent an inspector out to look
at the item. I've never even heard of a UPS inspector and UPS has never
sent anyone to look at any of my damaged packages. They just automatically
say that the package wasn't packed properly.
UPS inspectors probably sub as Tooth Fairies or Unicorns when they're
not busy (sarcasm intended) inspecting packages for UPS.
On Mon, May 3, 2021 at 10:56 AM Greg Muir via groups.io <big_sky_explorer=
[email protected]> wrote:
Back in the late 90¡¯s I had a small piece of equipment that was captured
in a military shipping container consisting of 2¡± closed cell stiff foam
shock absorbers around each corner of the unit faced with an aluminum layer
on each one. The transit container consisted of .062¡± aluminum walls both
inside and outside with a 3/8¡± layer of plywood sandwiched in between the
aluminum. The unit itself weighed around 20 pounds with the container
coming in a close second.
When received from UPS Ground the knobs (or at least the parts of them
with the control shafts) were sticking out through the exterior aluminum.
Needless to say the unit was toast. The UPS inspector tried to tell me
that the unit was ¡°inadequately packed.¡± I told him that my impression
was that the container must have been dropped from at least a 10 foot
height onto a concrete floor.
UPS begrudgingly reimbursed the cost of the unit but would not refund the
shipping charges.
Greg
