Steve,
Excellent Information. As you can probably tell, I am quite the novice, especially when it comes to SMPS operation. My limited knowledge of SMPS told me that they must be "loaded" in order to come on. I read that in the manual and in my mind, I was thinking to do exactly what you described. However, I was also very unsure that this was the proper solution. I am very reluctant to experiment with a potentially repairable power supply. I think the 1 amp load needs to be on pin #20, if memory serves me correctly. Thank you for your valuable input. As I have stated, I do not want to make things worse by doing the wrong thing.
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Michael Lynch
Dardanelle, AR