There is clearly simply a mistake somewhere. I do not think you need to worry about penalties for non payment of what is clearly an utterly unreasonable amount that is due to a simple error somewhere. So simply wait for the outcome of the investigation. Meanwhile I have forwarded this erroneous invoice to our FedEx account representative to see if he can assist from this end.
On Tue, Jun 14, 2022 at 3:10 PM Corneliu via <coralenka=[email protected]> wrote:
On 26 May I was notified by FEDEX that my QDX is in custom. They asked?me a lot of papers for custom formalities - my passport; -copy of the order - the proof that I payed the product - a declaration from my part After I sent them all required, they asked me to pay custom duties and commission of FEDEX On 30 May I received a payment request of 117 RON representing custom duties and commissions.
On 4th of June FEDEX sent me a new invoice by ordinary mail for the amount of 10282 RON (about USD2170) for the same consignment. I have sent them email, phone calls but nothing solved. They say they will analyze it and will reply after 10 days. In the meantime the invoice states that I have to pay penalties if I do not pay the invoice in due time!!!!!! I will never ever in my life will work with this company. I attach the invoice received!