Peter -- in that case, and assuming that the ProgRock2 hadn't been connected to anything else either simultaneously or previously, and assuming that there was nothing wrong with the USB port or the cable (unlikely, of course), then there is little doubt that the ProgRock2 is defective.? I do think it's a rarity -- I've worked with a number of these and have a stock of at least 10 of them and haven't experienced any issues.? Other than submitting a ticket (which you have done already), or finding some other way of reaching Hans, I'm not sure what else you can do.? You could try opening another ticket?
73 - Steve, KW4H
