The power connector comes in different lengths.
The one available from QRP Labs is correct, but I also had some I bought from another supplier.
I made up a longer cable using one of these without realising.
It took me a few minutes of worrying that there was something wrong with my previously fully working QMX before I realised that the power connector was intermittent.
The short one is just too short.
Using the previous cable immediately restored correct operation.
Enlarging the hole in the case would allow it to go in further, but that is a solution to a self induced problem…
Ive bought some of the correct length plugs!