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Hi to all I would like to provide you with some information about J-Say 23 updates. A small update will be available next week I expect. This corrects J-Say working with a small number of

The problem seems to have fixed itself.

When I tell dragon to open outlook it now opens a web page giving me the chance to use new outlook. Can I turn this off?

Hi to all For those who are able to, you may like to read the below article. This is a feature which has been developed for one of our other products, but it will be coming to J-Say in March of

I think you ought to start by ensuring you are using a good quality noise cancelling headset as previously described. When you have that, come back to me. I will arrange a time with you to log onto

another issue I am having is that when Jay and Dragon is loaded it appears to timeout where I would have to restart Dragon again.

That could be part of your issue. I would be inclined to switch it to a Plantronics headset, such as one of the POLY Blackwire 3220 or 3210 items. I always recommend those. They are USB headsets that

the. headset that I am using is Jabra involve 2 30

The reason it is saying, I do not understand, is usually because a noise cancelling headset is not being used as recommended in the J-Say User Guide. Dragon is capturing sound that it cannot process

Thank you for your message. In November, I connected to your computer and corrected a Dragon problem where the profile was not being saved. I ensured it was working. The fact that I had to do

I am having the same type of issue and had to reinstall everything, including Jaws, so frustrating that keep on hearing the "I DONT UNDERSTAND MESSAGE"

My latest ordeal is that sometimes J say Scripps don't seem to always work. It may be related to this: I was having some trouble with jaws, at this point I can't remember what it was, but for some

Merry Christmas to you, and thanks again for a stellar product that is such a part of my workflow that I can't imagine writing without it. Warmly, Gary Gary Wunder Editor, Braille Monitor 200

Hartgen Consultancy is now closed for the Christmas holiday. Thank you for purchasing products and services during the year which is very much appreciated. Technical Support queries will be handled

Oops didn't mean to post my keys on the list. . .

Okay just bought both upgrades, old serial number is 69483? New one is 14173003

Hi This is no problem at all. Just order the latest versions via our web site. Into the relevant edit fields, please type the old serial number. Once you’ve done that, please let me know what

I want to upgrade both of my sera and j say, but need them moved to my new jaws key.? So how do I get that done? Matthew

This announcement has not been posted to this list as yet. There are some discounts on various products that we have, including J-Say upgrades if anyone would like to take advantage of them. The

Hello again No, you really must not dictate those commands for shutting down the computer in the way you have been doing. If you do that, Dragon is after some time likely to corrupt the