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Hi to all A few issues have arisen lately in respect of using JAWS with the J-Say software. If a user is experiencing a problem with JAWS, he or she is contacting Vispero Technical Support. They

A new update to J-Say voice input/output software will be available on 22 July. This will be a free update to existing users of J-Say 22. Changes include the following: The primary purpose of

This post is unlikely to affect many people but we do have some customers attempting to be trained with Dragon NaturallySpeaking 16 and Microsoft Teams version 2. At the moment, this combination

Never call Nuance support unless you have to. I would create a new user profile. Now, if the user has been trained to backup the voice profile via the command, Start Backup, I can tell you how to

I've run into a problem I can't seem to solve. In the middle of a session, the student's mic stopped responding at all. When I check the system tray, the icon says "no user profile open," or words to

This does take some experimenting, but it can be made to work. I have done so this morning on two separate occasions. 1. Into Dragon, say, Add New Word. 2. Into the first edit field relating to

Dani’s question has started me doing something I should have done long ago, that being, learn more about Dragon itself. So I’ve used the example of “comma full” to place a comma, and also

Hi, Brian. I tried adding a custom command the way that you suggested and made sure to follow the directions as you gave them. The commands that I created do not work. I made sure that my profile was

Hi Dean It is not in the J-Say Command Summary because it is not a J-Say command. It is a Dragon command. But you are right. Going through the command browser is often a good idea. Dragon has

I tend to use the Command Summary a lot to figure things out that I should know but either don’t know or don’t remember. That Add New Command feature is one I didn’t know, is positively

Whichever way you tackle this using native Dragon techniques, you are going to encounter some difficulties. So I would suggest: 1. Say, Add New Command. 2. Into the first edit field, give the

Hi, Everyone. How do I get Dragon to understand that I want to insert the literal word for a punctuation mark e.g., period instead of "." Instead of "Write period after the symbol." I get "Write .

This post comes from my personal blog rather than our company blog. The March update of JAWS contains considerable new enhancements to the Picture Smart functions. In my view this is one of the

Press Insert+J to go to the JAWS window. Press ALT+H for Help, then A for About. It is right there for you in an edit field. Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5

Hi Brian At the risk of sounding like an ignoramus – I've been using PCs since 1981 — where will I find my jaws serial number? BTW your rapid reply is very much appreciated. I will try to

Have a great holiday. You have certainly earned it once again! Thanks for all your hard work.

We could have some difficulty here as time is running out before we close, but let's see what can be done. First of all, Vispero will not be able to help you with this, so that's that. The first

Brian, Thank you for your lovely Christmas greeting. Much appreciated. Very thoughtful! Please turn your ferocious in the leg briefly to my following problem which has just risen. In the process of

From a legal perspective, JAWS, Fusion and Dragon’s License Agreement permit you to only use the software on one computer at a time. For example, the JAWS/Fusion license agreement, which you

After installing on two machines, do you have to be careful to only use one machine at a time? Thank you! Mandy