Re: What to do if you are using Windows10 and Check Microphone does not work
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? ? Hello Brian, I am using Windows 11 and have experienced the intermittent issue of not hearing "microphone on" Being announced. I have not yet reported because every time it happens, it works again for a while. However, it definitely happens a good percentage of the time. I am also noticing that, intermittently, Dragon will just stall or be very far behind the dictation. Sometimes I need to restart Dragon. Please let me know what you think I should do. Rosswinetsky ?
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From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Wednesday, July 26, 2023 3:06 AM
To: [email protected]
Subject: [J-Say] What to do if you are using Windows10 and Check Microphone does not work? If using Windows10, in some situations the microphone status was not being detected with the Check Microphone command. This only affects some Windows10 machines, not all. Windows11 is fine. The cause of this has not been determined, but as a safeguard, if running Windows10 we are falling back to the older method for detecting this which worked for many years. If using Windows11, we use the new method. You only need to reinstall the product if using Windows10 and this command does not work. ? You have two choices. You can download J-Say again using the installer you were provided with upon purchase. Alternatively, contact Hartgen Consultancy for assistance and the relevant change can be made. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ?
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