Hi zgoode,
I probably won't help much but I can only point you to a very similar problem with a Tektronix scope. Please see this thread
https://www.eevblog.com/forum/testgear/tek-csa7404-repair-project/
in the TiN message section: NVRAM Failure (Scope boots, OS boots, but TekScope application hangs on welcome splash screens, front panel not responding
Thanks,
Wojciech
