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Re: What happened to HP/Agilent detailed circuit schematics


 

Once again, it doesn't matter how I would repair it or whomever would.? It is about having the choice.? The customer having the choice to repair the item THEY BOUGHT, the way they want to it.? They should be able to make the determination of which repair is economically viable.? What is an economically viable repair to you is different for me.? Because we have different skill sets.??

I'll give a perfect example.? I am a big DIYer for automotive repair.? There's a YouTube channel I follow called the 'Car Care Nut' (if you own a Toyota I highly recommend this channel).? He was once a master Toyota tech who started his own shop.? He puts out at least once a month a video where a customer took their car to a dealership for repair.? The dealership cost them thousands of dollars, they threw parts cannon at it, and then said they couldn't fix it.? The customer then goes to the Car Care Nut and he finds the issue in 5 mins.? It is a perfect example of the problem of allowing the manufacturers to set the standards for repair.? It is not up to them to decide for many reasons, but the main one being they do NOT have well-being of the customer at the forefront.? In your world (Vladan and others), would you be okay with this outcome? You'd be content to go to this manufacturer providing this level of service?? Because I can tell you from experience, in the biotech world, the level of repair service isn't much different.
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Seriously, if you are okay with manufacturers being the only ones allowed to service their products (because that is the direction it is heading in), then they should call it leasing and not purchasing the items they are selling.
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-Frank

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