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I just received an email notice of a message awaiting approval. Can I approve moderated messages by email and if so how? Unlike YG's email notices (which state that you can approve them either by hitting REPLY or via the web), G.io's email notification contained no instructions whatsoever. Because the moderated email was urgent and I wanted to take no chances, I went to the web, but at that particular moment replying by email would have been far, far, far more convenient. :-). Would G.io consider following Yahoo's example of including simple instructions in the email?]

I am sending this to both Help and GroupModerators as I don't know which is more appropriate.

What a shame that Y ran Groups into the ground. The original Yahoo lists (Mark's handiwork?), which I switched to in the late '90s, were like bare bones Model Ts, with no frills but all the necessities, and supported by such superb canned help and instructions that even the most computer illiterate newbie, like myself, could get in and drive successfully. I guessing that G.io has not (yet) felt the need for such encyclopedic elementary instruction because most of its groups are still manned by very tecchi-proficient folks. But I'm also guessing that that could quickly change as more and more non-tecchi refugees, like myself, flock to you from Yahoo.

Jane

Jane,

I just received an email notice of a message awaiting approval. Can
I approve moderated messages by email and if so how?

Yes, reply to it.

G.io's email notification contained no instructions whatsoever.

That's odd. Mine do, right below the instructions for handling the message via web. From my notice for your message:

To approve or reject this message using the web, please visit:

/g/GroupManagersForum/pendingmsg?pendingid=269321

To approve this using email, reply to this message. You do not need to
attach the original message, just reply and send.

To reject this message using email, and to have the sender notified of
this, forward this message to:

GroupManagersForum+reject+269321+129+2201963513460888462@groups.io

To delete this message using email, forward this message to:

GroupManagersForum+delete+269321+129+2201963513460888462@groups.io

Maybe you missed them because they are below a quote of the message body? Otherwise maybe there's a glitch of some kind. If they really aren't there you might want to forward an example to [email protected] to get it looked into.

I am sending this to both Help and GroupModerators as I don't know
which is more appropriate.

I consider GMF primarily for group moderators, but open and friendly to anyone, with or without moderator status or the intent to become one.

Although I also moderate at Group_Help, please don't think I'm speaking for its owner. Myself, I think of it as the "generic" help group for Groups.io users.

The original Yahoo lists (Mark's handiwork?), ...

In part. Particularly the email part. For more detail see:

I guessing that G.io has not (yet) felt the need for such
encyclopedic elementary instruction because most of its groups
are still manned by very tecchi-proficient folks.

Mark has been working on it, but more in the wordsmithing of the site pages and controls themselves than (until lately) in the Help pages themselves. In this he's been helped along by some very active members of the beta@ group - suggesting both features and their names and descriptions.

Mark is currently engaged in some enhancement to the (still rather bare-bones) help page. Some sections have been updated, more are in the works. He's invited us to help him along, see GMF's wiki page mock-up of the help page:
/g/GroupManagersForum/wiki/Groups.io-Help-page-Mock-up

I also want GMF's wiki to be a good resource for the how-to, tips and tricks, and other information that goes beyond what fits comfortably in official help and support pages. There's clearly going to be some overlap there, but that's ok.
/g/GroupManagersForum/wiki

Shal
GMF Owner

Shal,
The detail about how to approve shows up?after the ?partial message quote so if she received a very long message she might not see the instruction text.
--
Bob Bellizzi

The Corneal Dystrophy Foundation

On 7 Jun 2017 at 13:00, Bob Bellizzi wrote:

The detail about how to approve shows up?after the ?partial message
quote so if she received a very long message she might not see the
instruction text.

I'm pretty sure that's it. G.io includes the entire message instead of just a
partial quote.

If one looks far enough down, one will find it.

Maybe a better way to do it would be to put the details up top, with the
included message below.

It's kind of like bottom posting: it's more logical, but easier to miss after a
long quote.

--
Jim
Poston@...

<< Use only as directed. >>

Thank you, everyone who answered to this effect:

The detail about how to approve shows up after the partial message quote so if she received a very long message she might not see the instruction text.

- The instructions were right in front of me -- I just did not scroll down far enough to reach the other side of a wide white space which I had assumed was the bottom margin. Thanks for your patience - future as well as past, as I don't doubt I shall have lots more questions - and likely overlook lots of other obvious answers.

-Shal, thank you also for your info on G.io's help set up.

jkm (aka Jane)