Thank you, everyone who answered to this effect:
The detail about how to approve shows up after the partial message quote so if she received a very long message she might not see the instruction text.
- The instructions were right in front of me -- I just did not scroll down far enough to reach the other side of a wide white space which I had assumed was the bottom margin. Thanks for your patience - future as well as past, as I don't doubt I shall have lots more questions - and likely overlook lots of other obvious answers.
-Shal, thank you also for your info on G.io's help set up.
jkm (aka Jane)
