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File is unreadable message when trying to upload a 3 mb .PDF file


Rob Bulnes
 

I'm not close to my limit, but getting this message. Any help would be appreciated.


 

Was the error displayed in the preview pane of the upload dialog?? If so, the content of the file is most likely not consistent with the file extension.


 

On Sun, Sep 9, 2018 at 03:30 PM, Rob Bulnes wrote:
I'm not close to my limit, but getting this message. Any help would be appreciated.
Does it actually say the file is unreadable, or does it say "Couldn't open PDF?"

If the latter, this problem seems to affect only those using the Edge browser. Edge seems to have trouble displaying the thumbnail image in the upload dialog. If you click on the "Add" button anyway, it should still go.

See?/g/GroupManagersForum/topic/23176361#10036?for a previous discussion on this.

Hope this helps,
Bruce
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The system Help is your friend.??/static/help


Rob Bulnes
 

Yes it was. The file is a .PDF. I've even tried re-saving it out of Acrobat Pro, but I still get the unreadable message.


Rob Bulnes
 

Thanks Bruce. The problem was occurring on trying to upload the file, however, I've re-written the >PFDF, and that seems to have solved the issue.


 

On Sun, Sep 9, 2018 at 04:45 PM, Rob Bulnes wrote:
The problem was occurring on trying to upload the file, however, I've re-written the >PFDF, and that seems to have solved the issue.
Glad you were able to get it to work out.

The fact remains, though, that you should be able to upload a file of ANY type, even corrupted files and/or total garbage. Anything groups.io (or your browser) may choose to say about file readability in the upload dialog only affects display of the thumbnail image.

Regards,
Bruce
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The system Help is your friend.??/static/help