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Approving Messages

Sharon Villines All Messages By This Member #11285 I have messages needing approval sent to my computer and approve them by replying to the message. But they don’t all seem to be deleted from the Pending messages list after being approved by email. If I’m the only one moderating, I know they have already been sent. But when another moderator steps in, they can approve them again while approving new messages. Why aren’t these messages deleted when they are approved by email? Sharon ---- Sharon Villines, Washington DC "A committee is a cul-de-sac down which ideas are lured and then quietly strangled." Sir Barnett Cocks
Frances All Messages By This Member #11291 I thought if another moderator clicks on a message to be moderated, it marks it claimed. You can’t moderate it. ? If this isn’t happening when there are more than one message waiting to be moderated, I would think it is a big and should be reported.? If if I try to moderate by email - simply by replying to the moderation email, sometimes someone else got to it first. Then I get a return email saying so.? Frances
Shal Farley Member Profile All Messages By This Member #11294 Frances, I thought if another moderator clicks on a message to be moderated, it marks it claimed. You can’t moderate it. If the moderator clicks Edit is it "claimed", even if the moderator then cancels out. Sharon should have received the bounce back of her approval in that case, and should see those messages as "claimed" on the web site. Neither of those being mentioned, I'm not sure what could cause what she's seeing. Note that on the web site the "claim" is only advisory, other moderators can still approve or reject the message. This is not a bug, it is that way so that the message doesn't get (semi-) permanently stuck if the claiming moderator doesn't finish with the message. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list
Shal Farley Member Profile All Messages By This Member #11307 Sharon, But they don’t all seem to be deleted from the Pending messages list after being approved by email. If you're just switching back to the Pending page, left open in a tab or window in your browser, make sure to refresh the page before believing what you see there. If they're really still in the Pending page look for any kind of failure notice in your email. Maybe the approval wasn't accepted for some reason. Otherwise, I'm out of guesses. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list

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