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Moderator Permissions Problems
¿ªÔÆÌåÓýMy group of 800 basically only uses Emails to communicate and the site message archive as people need it. I have 3 owners and 2 moderators. I set moderator Bart to ¡°view member list¡± and ¡°Set Member Subscriptions¡± so he could help another member but he says the member list is not visible. So I changed my wife from Owner to Moderator and gave her the same permissions as Bart. Then I logged in on her computer to her membership and looked at her membership profile AND all the permissions are shown and I was able to change any at will! Her ¡°Role¡± is set to ¡°³¾´Ç»å±ð°ù²¹³Ù´Ç°ù¡±. ? What gives?? He can¡¯t get in and she still has owner¡¯s power?? ? Paul |
Paul,
I set moderator Bart to ¡°view member list¡± and ¡°Set MemberIn the Privacy section of your group's Settings page, what is Members Visible set to? If it is "Owners Only" that's the problem with Bart. So I changed my wife from Owner to Moderator and gave her the sameWhenever performing tests of this sort always remember to refresh the page when you switch tabs, or windows, or browsers, or machines. Otherwise browser (or server) page caching may fool you. That said... If the Members Visible is set to "Owners Only", then I don't understand how she can see her own Membership page. She shouldn't see the Members button in the left column at all. On the other hand, if it is set to "All Owners, and moderators with the correct permissions" then I don't understand why Bart doesn't see the list. Assuming for the moment the latter case, if you mean that her permissions were all checked I don't have an explanation for that. Did you change her role and uncheck her permissions in the same session with her membership page, or did you change her role first, save that, and then come back to uncheck her other permissions? If the latter is it possible you didn't save those changes? and I was able to change any at will! Her ¡°Role¡± is set toIf they were all checked that would include the permission to "Set Moderator Privileges" - which is why you would have been able to change any at will. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Frances,
Could it be IP address?Nah, if IP addresses mattered to web sessions there'd be immense problems with household, library, campus, and corporate networks that concentrate their users through a single router, almost always presenting a single IP address to the web site. I wonder what happens if you try your wife¡¯s account somewhere else?That reminds me of a related "is it plugged in" type of question for Paul: Your wife's email address, the one whose role and permissions you changed, that was the same as your wife's email address, the one you signed into on her computer. Right? Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Members Visibility is set to "Owners and Moderators with the correct permissions",
I figured out my wife's deal before I read your last line in your first Email. She as owner had only 3 permissions set before I changed her to "Moderator". BUT, one of those was "Set Moderator Privileges". I didn't realize "Privileges" equated to "Permissions". I took off the check mark and voila the list went away. Why can't "Privileges" be "Permissions"? But I still have Bart's problem. Not only do I "Save" any changes I go back to "Members" and re-enter the member's profile to be sure it "took". I'm too new not to. Bart is in Germany and I am in California (yes it is late here) so I'll have him log in anew to see if all is better. Thanks! I'll be back if he still doesn't have access. > On March 24, 2018 at 10:46 PM Shal Farley <shals2nd@...> wrote: > > > Paul, > > > I set moderator Bart to ¡°view member list¡± and ¡°Set Member > > Subscriptions¡± so he could help another member but he says the member > > list is not visible. > > In the Privacy section of your group's Settings page, what is Members > Visible set to? If it is "Owners Only" that's the problem with Bart. > > > So I changed my wife from Owner to Moderator and gave her the same > > permissions as Bart. Then I logged in on her computer to her > > membership and looked at her membership profile AND all the > > permissions are shown ... > > Whenever performing tests of this sort always remember to refresh the > page when you switch tabs, or windows, or browsers, or machines. > Otherwise browser (or server) page caching may fool you. That said... > > If the Members Visible is set to "Owners Only", then I don't understand > how she can see her own Membership page. She shouldn't see the Members > button in the left column at all. On the other hand, if it is set to > "All Owners, and moderators with the correct permissions" then I don't > understand why Bart doesn't see the list. > > Assuming for the moment the latter case, if you mean that her > permissions were all checked I don't have an explanation for that. > > Did you change her role and uncheck her permissions in the same session > with her membership page, or did you change her role first, save that, > and then come back to uncheck her other permissions? If the latter is it > possible you didn't save those changes? > > > and I was able to change any at will! Her ¡°Role¡± is set to > > ¡°³¾´Ç»å±ð°ù²¹³Ù´Ç°ù¡±. > > If they were all checked that would include the permission to "Set > Moderator Privileges" - which is why you would have been able to change > any at will. > > Shal > > > -- > Help: /static/help > More Help: /g/GroupManagersForum/wiki > Even More Help: Search button at the top of Messages list > > > |
Please note the distinction between the Members list and the Directory. The former is under the Admin section and is used to edit permissions, subscription info and to send private communications. The latter is a semi-public place to identify group members and share profile information.
This may be obvious to you but perhaps not to your friend in Germany. It is frequent source of confusion in discussions of this nature. Hope this helps, Bruce |
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