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Re: anybody not getting cc'd back on their messages to support?

J_Catlady
 

Hmmm. Not sure what to think. I guess I'll just wait and see if he responds. Problem is that this is something i've emailed him about several times in the past and not heard back, and I don't wait to be a pest (as if it's not too late for that lol;)

On Sun, Jan 14, 2018 at 10:49 AM, Duane <txpigeon@...> wrote:
On Sun, Jan 14, 2018 at 10:41 am, Bob Bellizzi wrote:

>
> dropped Zendesk
>

If I read his message correctly, he moved the help pages off of Z, not the support/emails, .? I know I got one about a month ago.

Duane
Re: anybody not getting cc'd back on their messages to support?

 

On Sun, Jan 14, 2018 at 10:41 am, Bob Bellizzi wrote:


dropped Zendesk
If I read his message correctly, he moved the help pages off of Z, not the support/emails, . I know I got one about a month ago.

Duane
Re: anybody not getting cc'd back on their messages to support?

 

I think this started after he dropped Zendesk

On Sat, Jan 13, 2018 at 07:39 pm, J_Catlady wrote:
I sent a message about a possible bug to the support address tonight, and for the first time ever, I did not get the usual cc back to me, with the "your ticket" thing. Wondering if there's a bug, and more importantly, whether Mark will receive the message or should I resend. Has anyone else experienced this?
?
J


--
Bob Bellizzi

The Corneal Dystrophy Foundation
Re: Hashtagging Calendar Event #calendar #hashtags

 

I've tested it, and yes, it's all fixed.

But one thing which has emerged from testing this is that changing the date/time of an event, so it occurs again (the following day/whenever), will not cause a second #cal-notice message to be sent at the revised time, although additional #cal-reminder messages are generated. Will feed this back to support...
anybody not getting cc'd back on their messages to support?

J_Catlady
 

I sent a message about a possible bug to the support address tonight, and for the first time ever, I did not get the usual cc back to me, with the "your ticket" thing. Wondering if there's a bug, and more importantly, whether Mark will receive the message or should I resend. Has anyone else experienced this?

J
Re: Hashtagging Calendar Event #calendar #hashtags

 

I believe this has been fixed, based on this line in the #changelog for the week:
BUGFIX: Changed the subject lines of event notifications to use a dash instead of comma, which was breaking hashtag processing.

I haven't had a new Event reminder yet, but will have in a few days.

Duane
Groups.io site updates #changelog

 
Edited

Hi all,

This change log for this week:


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.


* Groups now have a default timezone, for new members.
This was added to the "Default Sub Settings" tab of the group's Settings page. It allows groups to set a timezone that applies to members who subsequently join, but it does nothing for those who've already joined and were given a system default timezone (e.g. US Pacific).

Note that this only affects users who did not already have an account when they joined the group. A user who has already logged in at least once or who has previously joined this or another group is presumed to have set a timezone of their choice.


Comments about these others are also welcome:

SYSADMIN: Added a second load balancer for redundancy.
CHANGE: Changed subdomain SPF records in an attempt to track down
Outlook spoofing warning message.
SECURITY: Fixed a case where an attacker could confirm an email
address that didn't belong to them.
BUGFIX: When replying to a digest in an enterprise group, we sent
back the wrong error message.
NEW: The API now returns various counts on the group object.
CHANGE: Switch default poll response view to the answer table.
BUGFIX: When viewing tables on mobile devices, the specified column
widths were being ignored.
BUGFIX: Changed the subject lines of event notifications to use a
dash instead of comma, which was breaking hashtag processing.
CHANGE: Made invite address parsing smarter to catch some common
formatting mistakes.

Please call out any you find significant.

Shal
Re: moving a message to a different subgroup

 

John Mc,

... so even if yu move a message, the next reply to an old message
would go back to the same place.
Redirecting the message while pending wouldn't pose that risk, but moving it once posted would.

That reminds me of the (still existing, I think) problem J reported with deleting a message. If the message was part of a topic that is locked or moderated then replies to the deleted message are not treated as replies to the topic - they are treated as new topics. In other words, they don't have the lock or moderation enforced.

Possibly the same solution applies: when moving (or deleting) a message the system should retain enough information to know that the message had been there, and to properly handle any subsequent replies. "Enough" means, I think, at minimum the Subject text and Message-ID fields from the message header. Those are the two facts used by Groups.io to match up replies with existing topics. In the case of a moved message the system would have to retain the additional fact of where the misplaced message moved to.

Also, you may have not-a-member problems with both the moved post and the replies if the move isn't from a subgroup to its parent group.

Perhaps forwarding to the 'other' list is the best solution, as
replies would start ending up in the correct bin.
On the whole that might be the best solution for messages that have already posted. Post (or have the sender re-post) the message into the correct group, then optionally delete or edit the misplaced post, or follow it up with a note about it having been reposted.

Shal
Re: How do I change subgroup settings?

Tim J
 

¿ªÔÆÌåÓý

Thanks. Got it now!



Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: Duane <txpigeon@...>
Date: 12/01/2018 19:20 (GMT+00:00)
Subject: Re: [GMF] How do I change subgroup settings?

You'll need to go to each subgroup, then the Settings menu under Admin.? The Privacy section should allow you to change them.? Just a reminder that once you make it Private, it can't be changed back to Public.

Duane
Re: How do I change subgroup settings?

 

Tim,

I have inadvertently set the access to content on 3 of the 4 to
Public, whereas I only want members of the sub and main group to be
able to access it.
Subgroups have more Visibility choices than primary groups. You want to set the subgroups' to:
"Listed in parent group, archives viewable by parent group members"
(that means also visible to the subgroup members)

As Duane mentioned, when you take away Public visibility you cannot put it back. A warning dialog will remind you of this when you change them.

I've spent 30 minutes trying to find somewhere to change this setting,
but failed.
o Log in to your primary group.
o In the left column click Subgroups.
o For each listed subgroup, do the following
o Click on the subgroup name (brings you to the subgroup)
o In the left column click on Admin, then Settings
o Scroll down to the Privacy section
o Adjust the Visibility, as above

NOTE: that refers only to the subgroup's Messages pages. There are separate controls for each of its web features - scroll down to the Features section at the bottom of the Settings page. Those do not seem to have the option of visible to primary group members but not the public.

Shal
Re: How do I change subgroup settings?

 

You'll need to go to each subgroup, then the Settings menu under Admin. The Privacy section should allow you to change them. Just a reminder that once you make it Private, it can't be changed back to Public.

Duane
How do I change subgroup settings?

[email protected]
 

I've recently set up a group (a choir) with subgroups (voice parts) but I have inadvertently set the access to content on 3 of the 4 to Public, whereas I only want members of the sub and main group to be able to access it.

I've spent 30 minutes trying to find somewhere to change this setting, but failed.? I even thought of deleting the subgroups and starting again, but I can't do that either!

Please help.? Thanks.

Tim
Re: changing profile

Joseph Hudson
 

Good deal, I¡¯m glad you she was resolved. I was about to email you privately and see if I need to assist you in anyway I¡¯m glad that you and the owner were able to get it fixed.

Sent?from my iPhone

On Jan 11, 2018, at 6:37 PM, Sugar Lopez <sugarsyl71@...> wrote:

Hi all

At last the problem I had getting to my members have been resolved.

The owner figured out ho wto make me a mod? as I walked her through it over the phone

Now all is well.

Thank you Shal and those who helped me.

I appreciated

Sugar

?

'Those who contemplate the beauty of the earth find reserves of strength that will endure as long as life lasts.:

?

Please support me in my journey to another opportunity of life at:

?

Bless you, Sugar Lopez

?

?

?

?

?

?
changing profile

 

¿ªÔÆÌåÓý

Hi all

At last the problem I had getting to my members have been resolved.

The owner figured out ho wto make me a mod? as I walked her through it over the phone

Now all is well.

Thank you Shal and those who helped me.

I appreciated

Sugar

?

'Those who contemplate the beauty of the earth find reserves of strength that will endure as long as life lasts.:

?

Please support me in my journey to another opportunity of life at:

?

Bless you, Sugar Lopez

?

?

?

?

?

?
Re: Set everyone to full digest

 

Nancy,

How do I se it up so on transfer from Yahoo to io everyone¡¯s default
is ¡°full digest¡±?
The normal process copies the member's delivery setting as it was on the Yahoo Group. I don't know of any automatic way to override that, but you could contact [email protected] to see if they can do that for you.

If someone joins your Groups.io group directly (you add or invite them, or they subscribe by web or email) then their initial subscription will be set by the "Default Sub Settings" tab on your group's Settings page. But that does not apply to members transferred in.

Shal
Set everyone to full digest

Nancy in Renton
 

How do I se it up so on transfer from Yahoo to io everyone¡¯s default is ¡°full digest¡±?
Nancy
Re: Additional member attribute(s) #suggestion

 

John,

Seems like we have two different use cases. I'd like a field that I
can search on and email this subset of members. But your use case of
just 'additional information' on members, and let them fill in what
fields they wish.
Yes, yours is moderator's info for actions, mine was info for all members. Of course I'd still like to be able to search mine.

I'm a lot less certain about enabling members to take actions like emailing the subset found by search. That could be powerful but it could also be disruptive in some groups.

Your examples make me think - One implementation could be to create a
default database for each group created called 'members'. Tie it to
the member list, but we could add any fields we wanted to.
That's yet another good idea.

I think, rather than making it a default database, I'd have a new column type that ties to the email addresses in the Members list. Adding a column of that type to a table would enable the linked functionality (auto-populate a row for each member).

This also addresses the member/mod visibility question by making it the table creator's choice. We'd likely need to think about whether the address field should have its own visibility control for member/mods - as I suspect my case for allowing members to see each other's addresses is the rarer case.

If a member went away the entry in this database would go away.
That's one feature I would *not* like. And it has been one of the reasons I've not worked out a proposal in detail. I hate the idea that I'd lose information just because a member took the (all too common) approach of changing their email address by unsubscribe/resubscribe.

Premium groups have a "Past" members list which retains information about members who've left or been removed. I'd like a table like this to retain rows for "past" members, but marked somehow as such. However this may encroach on the Premium feature so I'm not sure Mark would go for it.

(Now I wonder if this is become implementation gone wild. :-)
Maybe. Once you start down the direction of creating relational tables it seems like things could get wild pretty quickly. But then the whole site is built on database queries, if I understand correctly, so it may not get as wild as I think (databases are not my specialty). Perhaps it would primarily be a question of user interface complexity, and that's what would most likely impact Mark's willingness to implement.

I'm up for anything in beta - depends if you want to try a simple use
case though (make notes searchable) or something more involved and
database-like
Go ahead and suggest what is right for your use cases. I'll chime in there or not, or maybe make my own suggestion if I feel inspired. Groups.io already has a lengthy to-do list, even in the Database column, but I think we have to trust to Mark's judgment about implementation priorities.


Shal
Re: WordPress blog integration with Groups.io group?

 

More usefully, IFTTT is ¡°if this, then that¡±, a workflow/sequencing service. Their website is not helpful in understanding it, but the Wikipedia page is a decent description.
?

?
wunder
Walter Underwood
wunder@...
http://observer.wunderwood.org/ ?(my blog)


On Jan 11, 2018, at 9:41 AM, David P. Dillard <jwne@...> wrote:


[lengthy quote trimmed by moderator]
Re: Some questions

 

Thank you, Duane. That is very helpful.

Barb Jones


From: Duane <txpigeon@...>
To: [email protected]
Sent: Thursday, January 11, 2018 6:26 AM
Subject: Re: [GMF] Some questions

On Wed, Jan 10, 2018 at 11:06 pm, Barbara Jones wrote:

>
> We wish to be very prepared for questions from our members when we launch
> CampOn. Here are things we are not sure of. Thank you for your answers.?
>
> > 1. If a person is already a member of CampOn and is a moderator or owner,
> > does their moderator status result in a duplicate entry in CampOn?

If that person is already a member on io, nothing is copied.? If they're not on io, all of their settings are copied.? There will be one entry per email address, which is how members are identified.? If they are a member here, but used a different email address, they will have another entry.

> > 2. Is the record of an owner transferred along with their membership from
> > Camp2 to CampOn?

I'm not sure about this, but it should be, unless they're already a member on io.

> > 3. Is a sub-domain free? If it has photos are they counted in our 1 GB
> > allotment? Do we just sign up for one as we signed up for Groups.io?

I think you mean a subgroup.? You can have as many on a free group as you want.? Storage is allocated per main group, so all the items that use it in subgroups will count against the total.? You create subgroups using the menu for administrators.

> > 4. Do hash tags take up memory?

Hashtags don't count against storage.

> > 5. In our yahoo group we approve photos, but we cannot find a place to
> > approve them in CampOn. Are we missing something?

This isn't currently an option.? It is on Mark's TODO list at some point.

> > 6. We are unfamiliar with wiki, although I just read a description of it.
> > My reaction is we do not need it. Any thoughts on that? Our members are
> > older, mostly, and some can barely handle email. Does wiki take up some of
> > our memory?

Only photos in the Wiki take storage space, text doesn't.

> > 7. Could you give us an estimate of how many photos would fit in 1 GB when
> > they are reduced to?about the 300x300?level? This is the only sticking
> > point I can see with our members, but we do plan to explain to them that
> > this is not a site for photo storage, just for photo sharing, and deletion
> > when we need more space. But an estimate would help.

After the option became available, I set my groups to resize photos (on the Settings page) to 312x312.? One group currently has 546 photos, taking up 25MB.? That means I should be able to have about 20,000 photos, if I only stored photos.? Since I also use files and other things that use storage, it will be somewhat less.

> > 8. Is there a way to delete photos by date they were put on Camp.on? As in
> > deleting oldest ones first? And do you offer that service, or do we delete
> > them ourselves?

You'd need to delete photos manually.? There's not currently a way to do bulk deletes (other than deleting an entire album), so it can be time consuming.? Bulk delete is also on the TODO list.? (BTW, this is a user-to-user group, not an official support group of io, so we can't do anything you can't.)

> > 9. Do hashtags take up some of our memory? I know that files and databases
> > do. We will not be allowing attachments.

See #4 above.

Duane
Re: WordPress blog integration with Groups.io group?

David P. Dillard
 
Edited

FROM


David Dillard
Temple University
(215) 204 - 4584
jwne@...


About 8,600,000 results?(0.43 seconds)?

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If This Then That, also known as IFTTT, is a free web-based service to create chains of simple conditional statements, called applets.?
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On Thu, Jan 11, 2018 at 3:39 AM, Jack - GM4COX via Groups.Io <gm4cox@...> wrote:
Okay I maybe a 'wee' bit computer literate but what the heck's a IFTTT?

(:>J




--


Sincerely,

David Dillard

Temple University

(215) 204 - 4584

jwne@...


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