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Date
Re: Credit card donations not working
I have that in place. Works for me but none of the admins or users are able add $ support.
By Jim Wright · #45565 ·
Re: Credit card donations not working
To sponsor your group, they have to click the corresponding button on your group's home page. Instructions can be found at
By Bruce · #45564 ·
Re: Credit card donations not working
Thanks for that. Ok we are attempting to get "sponsorship" so we can go premium. That is where the concern is.
By Jim Wright · #45563 ·
Re: Credit card donations not working
I should also mention that only Premium/Enterprise groups can request a donation. If you're on the Basic plan, you can only do Sponsorships. They are not the same thing. Hope this helps, Bruce Check
By Bruce · #45562 ·
Re: Credit card donations not working
Interesting. So the green button the forum main screen doesn't work?
By Jim Wright · #45561 ·
Re: Credit card donations not working
As an owner, you have to REQUEST a donation. See /helpcenter/ownersmanual/1/taking-donations-and-reviewing-payment-activity/creating-a-donation-request Members cannot proactively
By Bruce · #45560 ·
Credit card donations not working
I was able to add a $5 donation no problem. One of my admins (Bob Colyer [email address removed])?tried yet the donation did not show up on .io or on his cc statement.? No other member has been able
By Jim Wright · #45559 ·
Re: Database
As a troubleshooting tool, why not add a regular user to the group but be an email of yours?? Then you can have another browser open logged in with the other regular-user account and you can see what
By Christos Psarras · #45558 ·
Database
Hi All, ?Just to let you know what I figured out on my problem, which was some of the links in the database list were black to my members so they couldn't get into the tables.?What I found I had
By Margo Seegrist · #45557 ·
Database
Hi All, ?I finally figured it out so no need to ponder my issue about the links not working for the database.?You all gave me time to find the answer on my own.?Much
By Margo Seegrist · #45556 ·
Re: Database
I even went into the table that was black to her and sent her the link from inside it and she still can't get into it. Sincerely, rli@...
By Margo Seegrist · #45555 ·
Database
Hi All, A member is telling me the new database tables I've added are showing up black on both her phone app and laptop.? All the rest are blue. I went to Admin, Settings and Database and the
By Margo Seegrist · #45554 ·
Locked Re: Notice that group will be disabled
Duane, well I can't say 100 percent, is anyone 100 percent.? We try and try very hard.? Mistakes are made. Do you know the copyright rights on AI material?? No, because no one knows. I appreciate
By Laine · #45553 ·
Locked Re: Notice that group will be disabled
Thanks so much Barbara.? I do appreciate this..You know how much we monitor what is sent in the group. I am just so upset about this, don't know what to do, Tried writing everyone, but no response.
By Laine · #45552 ·
Locked Re: Notice that group will be disabled
You received an explanation - "Your Groups.io group, psptimesthree, is distributing copyrighted material, which is against our terms of service."? In copyright law, there is no such thing as 'mostly
By Duane · #45551 ·
Locked Re: Notice that group will be disabled
You are exactly right Bruce.? It happens to every group, things get through that we don't catch. I understand that Mark tries to get the group compliant, but do we not at least have a position to
By Laine · #45550 ·
Locked Re: Notice that group will be disabled
First Andy, thanks for your thoughts but completely wrong in areas.? First, I have been in Groups IO since it was started. Our group is copyright compliant.? We are copyright compliant and there is
By Laine · #45549 ·
Locked Re: Notice that group will be disabled
"A couple times a year" is a couple times too many. It seems to me that groups.io is in no position to play fast and loose with this in the interest of maintaining some form of goodwill. Ignoring the
By Bruce · #45548 ·
Locked Re: Notice that group will be disabled
I don't think anyone is assuming anything here.? Questions were asked about the validity of an email and reasons for sending it if it was genuine. Moderating all messages to ensure compliance is may
By Andy Wedge · #45547 ·
Locked Re: Notice that group will be disabled
I am a member of the group in question and can confirm that it is one of the very very rare ? compliant groups. Unless every email is moderated, occasionally something can get through.? How often
By B?rbel Stephenson · #45546 ·