Re: Owner can’t reply

On Wed, Apr 16, 2025 at 02:48 PM, Emily Rosenberg wrote:

There is something about the way I am signed in to my group account on the iphone that reveals only owner/mod options when I want to reply to a message in my group. From the website I can get what I need—reply ?to sender Can anyone help me unscramble this? ?Thanks?

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Are you using the web or the app on your iPhone?

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Frances

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Help available from /helpcenterand GMF wiki.

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Owner can’t reply

#49205

There is something about the way I am signed in to my group account on the iphone that reveals only owner/mod options when I want to reply to a message in my group. From the website I can get what I need—reply ?to sender Can anyone help me unscramble this? ?Thanks?

Re: Invitations sent

#49204

we have probably sent four or five invitations in the last week. They were entered individually,. The admin issuing the invitation did not see the first one show up in “sent invitations” and so entered it a second time. The person invited accepted one of the invites.

there is still no record I can find in “sent invitations “. And it still sorts funny- not always in date order, or in alphabetical order, depending on the column I sort.

Re: Invitations sent

#49203

On Tue, Apr 15, 2025 at 09:41 PM, Ullman Garrett wrote:

An invitation was sent, and shows up in the activity log, but does not show up in the invitations sent. When trying to sort invitations sent, it does not seem to be sorting them properly.

How many invitations have you sent recently? Did you make more than 20 at one time? Did you type them in or did you send them as a plain text file?

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See /helpcenter/single/managingmembers/invitations.htm

Note that invites expire but can be re-sent.

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Has the one that shows up in Activity accepted the invitation? Are they in the Admin, Members list?

Frances?

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Help available from /helpcenterand GMF wiki.

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Re: Invitations sent

#49202

I have sorted by date and by name and cannot find an entry. And neither list is sorted correctly as I find outliers.

Re: Opting OUT of a new Subgroup - can it be done?

#49201

Thanks, Marilyn. This makes sense. I was clearly overthinking the entire situation.?

Between you and Cristos, I think it’ll work.?

Show quoted text

On Mon, Apr 7, 2025 at 04:39 Marilyn Owen via <mlowen24=[email protected]> wrote:

One of my groups does this all the time. The message sent to the main group announcing the subgroup contains a link to the subgroup where all they have to do is click on Join This Group. I am not sure how the link is set up, but I think it is just to the home page of the subgroup.

Marilyn

Re: Invitations sent

#49200

On Tue, Apr 15, 2025 at 09:41 PM, Ullman Garrett wrote:

An invitation was sent, and shows up in the activity log, but does not show up in the invitations sent. When trying to sort invitations sent, it does not seem to be sorting them properly.

I tidy up my accepted members in the Invite, Sent Invitations list. Confusingly, Cancel / Remove Invite in the Actions menu doesn't take away membership from those who have accepted the invitation. Just clears them out of the Sent Invitations list. Of course, they will be in the Members list.

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Frances?

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Help available from /helpcenterand GMF wiki.

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Re: Invitations sent

#49199

Which column are you using to sort them?  If you are using the "Invited" column, I think it sorts them by the original date that the first invitation was sent.  So if you resend an invitation it may show the newer date in the column, but the sorting will be done by the date of the first invitation.  So sometimes the displayed dates seem to be out of order.

Jonathan

Show quoted text

On 4/15/2025 8:18 PM, Ullman Garrett via groups.io wrote:
An invitation was sent, and shows up in the activity log, but does not show up in the invitations sent. When trying to sort invitations sent, it does not seem to be sorting them properly.
ugarrett

Invitations sent

#49198

An invitation was sent, and shows up in the activity log, but does not show up in the invitations sent. When trying to sort invitations sent, it does not seem to be sorting them properly.

ugarrett

Re: Fw: I have been asked to sign in but don’t remember my password

#49197

开云体育

Thanks to all who replied. I have sent her the link to the Help page that Chris referenced.?

I also thought that she might have cookies disabled on her browser if she keeps getting asked to log in.?

Ginger

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On Apr 14, 2025, at 5:37?PM, Chris Jones via groups.io <chrisjones12@...> wrote:

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On Mon, Apr 14, 2025 at 04:57 PM, Ginger Iorizzo wrote:

...I'm hoping someone here can help.

Ginger; reading this page from the Group Help Members Manual might well prove useful to you and to your troubled member. It's much easier to send this link than to try to write it all out again.?

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Chris?

Re: Fw: I have been asked to sign in but don’t remember my password

#49196

As an owner of a community group, ?I get that question a LOT and see members trying to reapply. By adding 2 ?pre-formatted additions to our site, have saved numerous typing, cut and pasting steps and time.

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Tip 1 ? ? Under Admin settings, ? message formatting , ?in footer, ?I customized it to include the following message with link. It appears at bottom of each daily summary.

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Forget your password? . Can't access messages in morning summary? Go to /login
Use the send me email link option to regain access and/ or a new password. Sends a link to your email.

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Tip 2 ? ? ?I have a pre-formatted message

Set it up under admin, ?settings, ?notices,

choose message type,?Message to member

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By adding and storing a notice, I can use specific pre-formatted message with the same email login link.

I select the members name via Members

Select that notice message via Send Message at bottom of their page.

Pick the pre-formatted saved notice titled already a member. And send it.

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Using those notices for those who are trying to reapply, ?who are already members.

Saves typing it out or cut and pasting numerous times.

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Re: Fw: I have been asked to sign in but don’t remember my password

#49195

On Mon, Apr 14, 2025 at 04:57 PM, Ginger Iorizzo wrote:

...I'm hoping someone here can help.

Ginger; reading this page from the Group Help Members Manual might well prove useful to you and to your troubled member. It's much easier to send this link than to try to write it all out again.?

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Chris?

Re: Fw: I have been asked to sign in but don’t remember my password

#49194

I may be wrong but it sounds to me that she thinks by receiving that message she is logged in, but she needs to click the log in link

Nivard Ovington in Cornwall (UK)

Show quoted text

On 14/04/2025 16:50, Ginger Iorizzo via groups.io wrote:
I have a member of a small group that I own who is having trouble logging in.? I've copied her entire message here.? I suspect that it's a problem with her browser, but I'm not sure.? She's an older lady and not very good with technology but I'm hoping I can help her find a solution.? I'm not the most technical person either, but I'm hoping someone here can help.
My group is a Legacy enabled Basic group, if that makes a difference.
Thank you!
Ginger

Fw: I have been asked to sign in but don’t remember my password

#49193

开云体育

I have a member of a small group that I own who is having trouble logging in.? I've copied her entire message here.? I suspect that it's a problem with her browser, but I'm not sure.? She's an older lady and not very good with technology but I'm hoping I can help her find a solution.? I'm not the most technical person either, but I'm hoping someone here can help.

My group is a Legacy enabled Basic group, if that makes a difference.

Thank you!

Ginger

Show quoted text

From:? ***?<***@yahoo.com>
Sent:?Sunday, April 13, 2025 9:17 PM
To:?**** <***@hotmail.com>
Subject:?Re: I have been asked to sign in but don’t remember my password

?

This is what I get every time I try to reply or anything. It says I’ll stay logged in but it doesn’t work?

On Apr 13, 2025, at 6:15?PM, ****?<***@yahoo.com> wrote:

?I get the messages but cannot reply or anything else.

Every time I try to do more than read the messages i get the request to sign in then the message to ask for a sign in which I do but the version that lets me do everything does not work. I don’t know what else to do. It’s very frustrating.

On Apr 7, 2025, at 6:51?AM, ?<****@hotmail.com> wrote:

?

Hi,

It sounds like an issue with your browser.??

After you look at a photo, do you click the back button to return to the previous screen, or do you click on Messages in the left menu, or do you click on the Home button, or something else?

I'm not sure what else it could be.

Ginger

From:?*?<***@yahoo.com>
Sent:?Sunday, April 6, 2025 8:18 PM
To:?***?<****@hotmail.com>
Subject:?Re: I have been asked to sign in but don’t remember my password

?

Then when I go back to messages and click on the site I get the same messages that I have to sign in with username and password

> On Apr 6, 2025, at 5:17?PM, ** <***@yahoo.com> wrote:
>
> ?
> <image0.png>
> <image1.png>
> <image2.png>
> <image3.png>
>
>
>
> ?By saying forgot password it asked for my
> Sent from my iPhone
>
>> On Aug 5, 2024, at 7:19?AM, * <@hotmail.com> wrote:
>> ?There should an option for email me a link.
>> Let me know if that works.
>> Ginger
>> Sent from my iPhone
>>
>>>> On Aug 5, 2024, at 10:18?AM, *?<***@yahoo.com> wrote:
>>>
>>> ?
>>>
>>>
>>> Sent from my iPhone

Re: Images lost in draft copy #images #drafts

#49192

And therein lies the problem IMHO. I’ve been burned by switching between devices and operating systems in my own capture & paste operations.

It seem to me groups.io is happiest with a jpeg formatted images. While PNG should be fine, Groups.io seems to choke at times, possibly having to do with the size of the blob. HEIC - not immediately going to happen. I don’t even wish to know what graphics format Microsoft is trying to foist these days.

M$ lost me @ Win ME.

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Cheers,

DaveF

Re: Images lost in draft copy #images #drafts

#49191

Hello Bruce

I didn't think about this as I do it automatically but now realize how relevant it is to my question and problem thanks to you

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I tend to paste them directly into the message from screenshots on my computer.

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Dave

Re: Purpose Of Beta Group

#49190

I had sent a request to Support about a couple issues with photo albums before I asked about Beta, and yesterday I received an email from Mark Fletcher. He asked me for album names and problems reported so he could look into them, so I promptly sent that information back to Mark. In that email I first sent him, I had also told him how a member had ideas of improving Photo Albums, and he asked me to forward that to him also. I guess there can be other ways of making suggestions, or I just got lucky.

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Don G

Re: Images lost in draft copy #images #drafts

#49189

On Sat, Apr 12, 2025 at 07:13 AM, SafeTex wrote:

I also often insert images into my posts but when a message with images is saved as a draft, and I then reopen it to edit, I get a warning like

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I'm having difficulty replicating this problem.

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-- Are these inline images, or attachments?

-- Are you pasting the images into the message, or using the "add pictures" dialog? (I recommend the latter)

-- If using cut-and-paste, where are you copying them from?

-- Does this happen every time, or just once in awhile?*

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Regards,

Bruce

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*I've gotten this kind of error fetching a blob (Binary Large OBject) before. I've always attributed to one of the groups.io servers being down, because it tends to resolve itself within a few hours. Hasn't happened to me in a couple of years, though.

Check out the groups.io Help Center?and?groups.io Owners Manual

Images lost in draft copy #images #drafts

#49188

Hello GMF members

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I often save a draft message to work on later before publishing it.

I also often insert images into my posts but when a message with images is saved as a draft, and I then reopen it to edit, I get a warning like

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Why is this and more importantly, is there a workaround to get drafts to save images?

Thanks in advance

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Dave Neve

Re: Can sponsorships be recur annually?

#49187

开云体育

On 2025-04-11 16:01, Bruce Bowman via groups.io wrote:

If that isn't it, I suspect she's confused groups.io with some other system that does have recurring sponsorships.

Or it could be a scam, I've seen a couple targeting Groups.io albeit none of those mentioned the word "sponsorship", it was more "membership fee" and that type of stuff.

I would suggest to have her forward that message to you and then post its (personal-info-redacted) text here so we can see what it says, we'll be able to tell right away if it a scam or not.? If a scam, the site admins may also be interested in it possibly.

Cheers,
Christos