Dan,
1 more thing to check - sounds completely odd, but worth trying:
Do your machines all have the correct date and time (incl. time zone)? I¡®ve seen very strange things happening when a machine with a wrong date or time accessed a server, and particularly authentication errors happening.
Doesn¡®t hurt to check that.
Kind regards
Thomas
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I don't now and never have used an app.? My access is 100% computer-based.? I have three computers; my primary computer (presently being used for this message), a computer with a newly updated operating system (but same software as was used in the past to access my groups), and a backup computer that's a clone of my primary.? All three have been in use in the past week, and all successfully accessed my groups with correct privileges shown.
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Yesterday, I received via e-mail an owner's notice of a message that requires review because it has an attachment.? All of my owned groups are set to require approval if attachments are included with a posted message.? This applies, even for my own messages with an attachment.
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I clicked the "View message on line" link to review the pending message, and instead of taking me to that message as has always happened in the past, I was instead presented with the "Home" screen for the group, which I found odd because this has never happened before.? I tried logging out and back in, and did so with all three of my computers lest something have occurred with my primary computer .. all with the same results as I've described in earlier this thread.
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Dan
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Hi Dan,
what method are you using to access groups.io - browser, or app? Can you try a different method, and/or a different browser, and see what happens when you access the 2 groups where you lost ownership?
And for the group where you were owner but now have moderator status, do you still see the ?admin¡° option? For a moderator, this depends on the rights that have been granted to the moderator.
I suspect that this is a case for Mark, I agree with you that something seems to be odd in the configuration of the groups in groups.io.?
Kind regards
Thomas
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> If that's the case, then you not having ownership status
> would indicate an ownerless group, which I didn't think
> was possible.
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It's not "ownerless".? I'm still getting owner e-mail and messages sent to the "owner" address.
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Problem is, I'm not shown as "owner" when I log into that group, and don't have "owner" or "moderator" privileges.? Two of my four groups are still showing my correct status.
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To reiterate, I've changed nothing on my end.? I'm now not shown as "owner" no matter what computer I use.
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Dan
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I was wondering whether you see the same labels (owner, moderator, no label, ie. just member) on the app as you do on the web interface. Mine matches the web interface and is correct.
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Frances
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I checked all my own groups and they are all correctly badged.?
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Does anyone else see this glitch?
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Frances
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Facts in evidence:
1. I own four groups.
2. All groups use the same e-mail for my log in.
3. Two of the four still show "Owner" when selected, proving I'm
logged in with the correct e-mail.
4. One of the four now shows me as a "Moderator" instead of
"Owner".
5. One now shows nothing.? I'm just a "member" with posting
privileges.
6. I log in, and can select any of the four groups using the same
e-mail address.? If I were using the "wrong address", none of the
groups would show me as "Owner".? The fact two of the four DO show
me as "Owner" prove I'm using the correct e-mail address.
7. No one else has any access within the groups as a moderator or
any other role.
8. Using a yahoo address for testing (unrelated to my official
Groups.io address), I can send e-mail to the "Owner" e-mail
address for the group where I'm no longer shown as "Owner" when I
log in, and I receive the test message at my "Owner" e-mail
address used for logging in.
Conclusions based on the above:
I *AM* using the correct e-mail address or none of the groups
would show me as "Owner".? Two of the four still show me as
"Owner".? (One shows me as "Moderator", not owner.)
Though it's not showing me as "Owner" when I log into the subject
group, I'm still on record with Groups.io as the owner (with my
login e-mail address) or I would not have received the test
message I sent to "main+owner@***.groups.io (Group name
redacted).
Dan
On 2/15/25 8:53 AM, David Grimm via
groups.io wrote:
toggle quoted message
Show quoted text
In your original post, you indicated you are the sole owner,
implying no one else could change your status within the groups
in question. If that's the case, then you not having ownership
status would indicate an ownerless group, which I didn't think
was possible. Ergo, there must be someone else with ownership
status or you are indeed logged on with the wrong address.
?
Dave?
_._,_._,_
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I recently started using a VPN to connect to the internet. Several sites reported that my password was incorrect. I closed the VPN and I could easily log into the sites that were refusing my password.
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In your original post, you indicated you are the sole owner, implying no one else could change your status within the groups in question. If that's the case, then you not having ownership status would indicate an ownerless group, which I didn't think was possible. Ergo, there must be someone else with ownership status or you are indeed logged on with the wrong address.
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Dave?
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I'm basing it on the following:
In the top menu bar, one of the options is the "Your Groups"
drop-down box.? Clicking that drop-down displays the groups of
which the user is a member.? All four of the groups I own are
listed.
Clicking on a group name opens that selected group, as all of you
know.
Then, at the top of the "Menu" column on the left side of the
page is the "Home" option.? Two of my four groups still show me as
"Owner" with an "Owner" icon immediately adjacent to the "Home"
menu option.
Those same two groups also show an "Administration" option as
"Admin" in the menu column.
The group in question no longer shows the "Owner" icon next to
the "Home" option.? In fact, no icon of any sort is present.? The
"Admin" option is also not shown.
To the people asking if I'm logging in with the correct e-mail
address ... please note: I've owned these groups since Groups.io
was founded.? I'm one of the original members and owners, and own
four groups.? I use the same e-mail address for logging into all
four of my groups.? If I was logged in with an [otherwise]
incorrect e-mail address, it would not show the "Owner" icon for
two of the four groups.
Something within Groups.io itself has changed my status.? I am
the owner of all four of these groups.? Two of the groups still
show the "Owner" icon next to the "Home" option in the menu
column.? One of the four groups now shows me as a "Moderator"
(with a "Mod" icon) instead of "Owner", and the 4th group doesn't
show anything at all next to "Home".
I have changed NOTHING on my end related to Groups.io.? I had to
upgrade my operating system on my main computer in the past two
days.? When I logged into Groups.io on the updated computer, the
aforementioned problems were noted.? Thinking something may have
changed, I then used a backup computer with all of the original
software and settings that had been working perfectly on Groups.io
just hours earlier.? Same result.? Subsequently, it doesn't appear
to be anything related to the updated computer.
Please realize I teach computers and the Internet at the Ph.D and
post-doctoral levels, and have a reasonably good grasp on how
things work in that respect.? This appears something has changed
within Groups.io as associated with my accounts.
Dan
On 2/15/25 7:23 AM, Duane via groups.io
wrote:
toggle quoted message
Show quoted text
On Sat, Feb 15, 2025 at 12:59 AM, Dan Lepinski, P.E. wrote:
However, when I log into that group, I'm now at the
status of a regular member.? No "owner" privileges.
What are you basing this on?? The more details you can
provide, the better we can try to figure out what's going on.
?
Duane
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On Sat, Feb 15, 2025 at 12:59 AM, Dan Lepinski, P.E. wrote:
However, when I log into that group, I'm now at the status of a regular member.? No "owner" privileges.
What are you basing this on?? The more details you can provide, the better we can try to figure out what's going on.
?
Duane
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Damn comma sound like to me, you need to make sure that you're logged in with the right email address. I would go click on your name, and then click on settings, and review the email that is on that account that you're looking at. Some people are notorious for having multiple email address subscribed.
toggle quoted message
Show quoted text
On Feb 14, 2025, at 3:28?PM, Dan Lepinski, P.E. via groups.io <Dan@...> wrote:
I own and moderate four groups, which I've done successfully with Groups.io for several years, and for 10 years with Yahoo Groups before that (so not a beginner).? All of my groups require moderator approval for messages with an attachment.
?
This morning, I was notifified by e-mail (standard procedure) that a message with an attachment required my attention as owner/moderator.? I clicked the link in the e-mail (as usual), and when I logged in, it no longer shows me as "owner" of the group in question.? A test message sent to the "owner" e-mail address for that group was received by me at the correct e-mail address, so I'm still associated as "owner" in that respect.
?
Further checking: Two of my four groups still show me as "owner".? One group now shows me as a moderator (not owner), and the 4th group (the one where I need to review messages) now shows me as just a standard "member".? All of my four groups still show up under the "My Groups" heading, and "posting" privileges listed for me in the groups are correct.
?
No settings have been changed in any of these groups in the past year, and no other people are owners or moderators of these groups, hence no chance any other person may have done something wrong.
?
Suggestions for corrective action and recovery appreciated.
?
Dan
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No, I don't have a second e-mail address registered as an owner.
As stated in my original post, I *AM* the owner of four groups.?
I am the sole owner of all of the groups.? There are nNo other
owners or moderators.? Today, with no action taken on my part in
any manner other than logging in, I'm now suddenly shown as a
regular member of one group; a moderator of one group, and am
still shown as owner of the remaining two groups.? My ownership of
the group where I'm now just a "member" is proven by the fact I
was able to send an e-mail message to the "Owner" e-mail address
that's shown for the group, and I received it.? So ...somewhere
I'm still the registered owner as far as Groups.io is concerned.?
However, when I log into that group, I'm now at the status of a
regular member.? No "owner" privileges.? Somewhere within the
confines of Groups.io, a setting was changed to cause this.
I'd like to know what I can do to restore my status as owner.
Indications are .. the management of Groups.io won't be
responsive unless it's a "Premium" group, which these aren't.? Our
Groups.io sites were established for a non-profit organization,
and we don't have the budget for a "Premium" group.
Dan
On 2/14/25 11:17 PM, Frances wrote:
toggle quoted message
Show quoted text
Have you checked whether or not you have a second email
address registered?
?
if you are receiving owner emails, you must be an owner or
moderator of that group.?
Frances
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Have you checked whether or not you have a second email address registered?
?
if you are receiving owner emails, you must be an owner or moderator of that group.?
Frances
--
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I own and moderate four groups, which I've done successfully with Groups.io for several years, and for 10 years with Yahoo Groups before that (so not a beginner).? All of my groups require moderator approval for messages with an attachment.
?
This morning, I was notifified by e-mail (standard procedure) that a message with an attachment required my attention as owner/moderator.? I clicked the link in the e-mail (as usual), and when I logged in, it no longer shows me as "owner" of the group in question.? A test message sent to the "owner" e-mail address for that group was received by me at the correct e-mail address, so I'm still associated as "owner" in that respect.
?
Further checking: Two of my four groups still show me as "owner".? One group now shows me as a moderator (not owner), and the 4th group (the one where I need to review messages) now shows me as just a standard "member".? All of my four groups still show up under the "My Groups" heading, and "posting" privileges listed for me in the groups are correct.
?
No settings have been changed in any of these groups in the past year, and no other people are owners or moderators of these groups, hence no chance any other person may have done something wrong.
?
Suggestions for corrective action and recovery appreciated.
?
Dan
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Remember that a login problem is at the account level, not the group level.?
Pete?
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Not really
answers I'm afraid, but ...
Are you the sole owner of
these groups? Might someone else (another owner)? have mistakenly
banned you from the group?
Do make sure that when
pasting, or whatever, from your password keeper that you don't have a stray
space appearing at the front. I have been caught out by that (a box
pre-populated with a single space) once or twice although I don't think it
has happened to me on groups.io
best, Malcolm.
On 14 February
2025 16:05:43 (+00:00), Emily Rosenberg wrote: I belong to four groups and am the owner of one of them.? A
few days ago I could not get into any of them on my phone because my
password was not accepted. As you know, the current password is not
revealed in my profile.? I am using a password keeper so there is
little chance I entered an incorrect pw. Nevertheless I followed all the
steps for requesting a new password, getting the email link and going back
in but it never worked and I got trapped in a loop of rejection. Any idea
how to resolve this? Thanks
--?
Malcolm
Austen -- malcolm.austen@...
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I am using a password keeper so there is little chance I entered an incorrect pw. Nevertheless I followed all the steps for requesting a new password, getting the email link and going back in but it never worked and I got trapped in a loop of rejection.
How about trying a different browser and then using Email Me A Link To Login if the password doesn't work?
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Frances
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I belong to four groups and am the owner of one of them.? A few days ago I could not get into any of them on my phone because my password was not accepted. As you know, the current password is not revealed in my profile.? I am using a password keeper so there is little chance I entered an incorrect pw. Nevertheless I followed all the steps for requesting a new password, getting the email link and going back in but it never worked and I got trapped in a loop of rejection. Any idea how to resolve this? Thanks
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Re: help with emails being truncated
On Thu, Feb 13, 2025 at 05:17 PM, Nichole Arp wrote:
How can I get my group to stop truncating email addresses?
Change the setting for Privacy Settings under Email Address Visibility.? And see the Note: there. ?
Duane
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Thomas Gruber
Frances
Bill Mosca
Duane
Pete Cook