Keyboard Shortcuts
Likes
- GroupManagersForum
- Messages
Search
What Can We Do About a Groups IO owner Not Doing Her Job?
Now that "Yahoo!" groups were recently taken over by Verizon, and given the declining use of Yahoo! groups and the possibility that such groups may soon be closed, the owner of one such group recently created a Groups IO version of said group. Posts from new members of said group are moderated, which we believe is standard operating procedure for Groups IO, until new members can post acceptable messages and are shown to be responsible group members. Unfortunately, in the case of the new group entitled "[redacted]" ([redacted]@groups.io), the owner appears to have created the group and then disappeared into thin air. She is neither approving nor denying messages that are posted to the group. Nor is she "unmoderating" new members. So in essence, the group "[redacted]@groups.io" is useless.There are six members in the group. I have personally posted several messages to the group, but none of my messages have been approved or rejected. The statistics on the front page of the group indicates there are six members and 0 conversation threads. Is there anything that can be done so that the six members can post messages and have those ?messages show up?
|
Groups.io site updates
#changelog
Hi all,
This week's change log: /g/beta/message/13842 * CHANGE: Reorganized the Settings page with help from J and Shal. Hopefully you'll find it better organized and easier to understand. * UPDATE: Revamped Definitions and Hashtags sections of the Help page with J's new text. Easier to read, and far more comprehensive coverage than before. I've tracked these updates into the GMF Mock-up. /g/GroupManagersForum/wiki/Groups.io-Help-page-Mock-up If you have the inspiration please add more words; post your questions and comments. Anyone feeling the inspiration should review GMF's other wiki pages to see if there are things that have been obsoleted by or should cite material in the the updated help page. Note the handy permalinks that appear if you hover your mouse to the left of major headings in the Help page. * CHANGE: All instances of the Summernote editor have been replaced by the TinyMCE editor, except editing wiki pages. Yay! I'm still liking it. * CHANGE: Rolled back the price increase on premium plans. Once again, it's $10/month. Yay! Now buying a month or two for my PTA group during school registration is a no-brainer again. Comments about these others are also welcome: * BUGFIX: Display lock/gavel in the expanded message view. * BUGFIX: Hashtags set as special are now forced to be moderator only. * BUGFIX: Upgraded version of TinyMCE to fix a Firefox autolink problem. * NEW: New annual premium plan ($99/year). * INTERNAL: Initial work on upgrading the search engine software * NEW: Added 'Ynt:' as a signifier that a message is a reply (like Re:). * INTERNAL: Added rel=nofollow to prevent some search engine crawling. * CHANGE: The /manage URL is now /settings, to reflect name of the page. * CHANGE: Researched a case where Gmail decided a specific Groups.io /mt URL was a phishing URL and would display warnings when viewing any email with that link in it. To combat this, I changed all Groups.io mute/unmute/follow/unfollow links within emails to be unique to the individual receiving the message. * BUGFIX: Fixed optimistic locking issue with the bouncer program. * INTERNAL: Completed and rolled out changes to how we use sql savepoints in the database. * CHANGE: Changed the display of poll results on mobile to be more clear. * CHANGE: For 'Message to Member' group notices, don't have the option to set one as active, as that doesn't make sense. Please call out any you find significant. Shal |
Groups.io site updates
#changelog
Hi all,
Prior weeks' change logs: /g/beta/message/13683 2017-05-12 /g/beta/message/13745 2017-05-19 * Upgraded the official Terms of Service with Oracle's changes. I think the final version is pretty benign. You can check the versions out here, use the Compare Revisions button: /g/GroupManagersForum/wiki/Groups.io-TOS/history Something I noticed a while ago, and which might be worth discussing, is that when we post in Groups.io we are granting Groups.io a perpetual and irrevocable license to use our content. This differs in a significant way from the Yahoo TOS, wherein we grant them a license to use our content, but only for so long as they or we do not remove it from the service. * Various wording changes on the hashtags pages, suggested by J. * Display bouncing/bounced members in the normal members view. I like that this can help you see the person's old and new email address together in one place - if they've set the same Display Name for both they can be sorted together. In the early stages of setting up a group using Direct Add it helps to show which members' email addresses have been corrected and which have not yet. Comments about these others are also welcome: * BUGFIX: All day events that spanned multiple days in the ICS feeds were missing the final day, because DTEND in the ICS spec is non-inclusive. * BUGFIX: Banning actions were not being logged correctly in the activity log. * CHANGE: Display chat closed flash message if attempting to join a previously closed chat. * BUGFIX: When editing a topic from the search results, return to the search results when done. * INTERNAL: Upgraded to the latest version of the Stripe library. * NEW: Testing a 'Clean Links' function in the edit pending message TinyMCE editor. * SYSADMIN: Upgraded system software. * INTERNAL: Now storing deploy information, and annotating graphs with it. * INTERNAL: More work on the API and the app. * OTHER: Researched adding the ability to accept PayPal. The current state of the PayPal API for accepting recurring payments is a mess, however, with deprecated APIs and no new APIs yet for accepting recurring payments. * INTERNAL: Work on replacing all instances of the Summernote editor with the TinyMCE editor. * INTERNAL: Work on changing how sql savepoints are used in the database api; removing most of them. * INTERNAL: Rearchitected how event reminders are done to remove a race condition and to make them more reliable. * INTERNAL: Ran a consistency check to clean up some mismatched denormalized fields between thread and message objects in the database and search cluster. * INTERNAL: Return 404s to bots trying to index search pages and message pages indexed by month. * CHANGE: Trim space on database table URLs to prevent broken links. * BUGFIX: For HTML messages with a blockquoted reply that also had a 'In a message dated' prefix, we were treating the entire message as a quoted reply and collapsing the entire thing. * BUGFIX: For some other messages we were treating the entire message as a quoted part, so the entire message was collapsed. * BUGFIX: Polls weren't working for people who were testing the new TinyMCE code. Please call out any you find significant. Shal |
Emoticons and Emojis
Brian Vogel
Hello All,
? ? ? ? ? I generally dislike both and avoid them like the plague. ?However, there are rare instances where if I think there is a possibility of something meant in jest being misinterpreted where I will use the "winking smiley" emoticon: ?;-) ? ? ? ? ? There are many places where options exist to have emoticons converted to emoji on preview or send, and I could have sworn that I saw that setting under Groups.io somewhere at some point in the distant past, but if it is here I can't find it now. ? ? ? ? ? ?Can anyone confirm or refute that there are any settings whatsoever related to either emoticons or emojis? -- Brian??-?Windows 10 Home, 64-Bit, Version 1703, Build 15063.332 I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ? ??~ Trudy, in Jane Wagner's? ? ? ? ? ? ? Search for Signs of Intelligent Life in the Universe |
Re: Member Notices for Direct Add
Daniel,
I'm looking at importing a list of members from our old mailingAs you may have surmised, that's because adding a member to the subgroup automatically adds them to the primary (main) group. Is there any way to cut this down to just 2, or even 1 email?I don't think you can eliminate 3 & 4, they are there to make sure the person is informed and consenting. It used to be that 1 & 2 (the Welcome messages) would not be sent for Transfers or Direct Add if you left the stock message in place, but would if you modified it. However, the interface for Member Notices has been radically altered since that time, so it may not work that way anymore. You might want to experiment with marking none of your Welcome Messages as "Active", or having none in your list, or something like that. I can't readily test this for you because I don't have the Direct Add feature in my test group. My thought was that the Direct Add feature would help us moreIt may be that the best you can do is forewarn the members about the upcoming messages. It is likely a good idea to forewarn them about the change in any case. I'm guessing your old list isn't Yahoo or Google Groups (or else you might consider the Easy Group Transfer method). But have a look at this Wiki page and see if you can adapt any of the ideas to your circumstances: /g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups Good luck! Shal |
Member Notices for Direct Add
Daniel Eads
Hello! I'm looking at importing a list of members from our old mailing software into a subgroup and have been testing this out with just my own personal email. It seems that groups.io is generating 4 emails:
|
Re: Dates on Posted PHotos
Jean,
I recently uploaded two test photos from my Iphone. The metadataAs Duane said the three-hour shift does suggest a mistake in Groups.io's handling of the date/time metadata in your photos (the "taken" time). As if the EXIF time was presumed to be Pacific, and needed adjustment for display in Eastern. The time zone on my group in Groups.io set to Eastern time.The what now? Groups don't have a time zone. You can set the display time zone on a group's calendar page, but I'm pretty sure that controls only the calendar display. Each member of a group has a time zone in their account preferences. I believe that is supposed to control the display of date/time on all other pages. Does anyone have any ideas as to why this is happening and what couldProbably only Groups.io can fix it. Perhaps the EXIF data Groups.io uses doesn't include the UTC time offset, leading to a need to "guess". But even if that's the case, the local time of the person doing the upload would be a better guess than Pacific. Shal |
Re: Having trouble emailing new topics
Sugar,
No, I still get that note, but I wll try again and report backWhen you try again, cc to me off-list, or to my test group: [email protected] and I'll be able to see if you have attachments. Or, another thing you can do is change the group's Attachments setting from "Bounce" to "Strip". Strip will mean that your message will go through to the group, but any attachments will be removed. Shal |
Re: Having trouble emailing new topics
No, I still get that note, but I wll try again and report back
toggle quoted message
Show quoted text
sugar "We must alter our lives in order to alter our hearts, for it is impossible to live one way and pray another." -Sugar Lopez -----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley Sent: Wednesday, May 24, 2017 12:30 PM To: [email protected] Subject: Re: [GMF] Having trouble emailing new topics Sugar, > I just did that. thanks So... your problem is solved then? You turned off whatever was putting images at the bottom of your messages, and now you can post to your group? Shal |
Re: Having trouble emailing new topics
I just did that. thanks
toggle quoted message
Show quoted text
"We must alter our lives in order to alter our hearts, for it is impossible to live one way and pray another." -Sugar Lopez -----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley Sent: Wednesday, May 24, 2017 11:44 AM To: [email protected] Subject: Re: [GMF] Having trouble emailing new topics Sugar, > I will get a ¡°mail demon¡± returned saying that my e mail was not > deliverable for some odd reason. That "some odd reason" is undoubtedly significant. If you don't understand what it says, copy it to a message here and someone may know. > The last one I sent was a simple ¡°thank you¡± for having the owner > post a recipe for me because I couldn¡¯t post and I got that post back > stating ¡°no attachments are allowed¡± there were no attachments just a > thank you. Are you sure? Have a look at your message as posted here in GMF. See that big vase of flowers at the bottom? That image is in a file attached to your message. So if GMF did not allow attachments your reply would have been bounced back by the mailer daemon and would never have reached GMF. But I would have seen a "Message bounced because of attachments" entry in GMF's Activity log, had I bothered to look. > It is the only group that this is happening to. Possibly it is the only group (of which you're a member) that disallows attachments. Shal |
Re: Having trouble emailing new topics
Sugar,
I will get a ¡°mail demon¡± returned saying that my e mail was notThat "some odd reason" is undoubtedly significant. If you don't understand what it says, copy it to a message here and someone may know. The last one I sent was a simple ¡°thank you¡± for having the ownerAre you sure? Have a look at your message as posted here in GMF. See that big vase of flowers at the bottom? That image is in a file attached to your message. So if GMF did not allow attachments your reply would have been bounced back by the mailer daemon and would never have reached GMF. But I would have seen a "Message bounced because of attachments" entry in GMF's Activity log, had I bothered to look. It is the only group that this is happening to.Possibly it is the only group (of which you're a member) that disallows attachments. Shal |
Re: Fine-Grained Control Over the Group Messages You Receive from Groups.io
Brian Vogel
Frances,
? ? ? ? ? Thanks much. ?With this one I didn't simplify as much as I might have because I'm dealing with an audience that uses screen readers and they suffer from unintentional "information blackout" in many cases because it can take forever to tab your way, item by item, through the controls on a page. ?In this case they'll most likely want to skip over these entirely, but I wanted to avoid confusion if someone is doing an item by item traversal of the page. ? Were this for sighted individuals much of what I have there, including this radio buttons cluster description, would be omitted because, well, you can see it the moment the page is loaded. ? ? ? ? ? ?I will definitely change the phrasing on that point to, "regular delivery options, which will have some or all of the following options:" Brian |
Re: Having trouble emailing new topics (was: Trying to reach out to Mark, forgive me for the OT)
Thank you Shal
toggle quoted message
Show quoted text
I have tried several times to send my notes to the support group, thank you. I will go and try to find what I can again. I appreciate it. thank you. sugar "We must alter our lives in order to alter our hearts, for it is impossible to live one way and pray another." -Sugar Lopez -----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley Sent: Wednesday, May 24, 2017 11:12 AM To: [email protected] Subject: Re: [GMF] Having trouble emailing new topics (was: Trying to reach out to Mark, forgive me for the OT) Sugar, > [Mod note: Mark Fletcher is not a member of GMF, so he's not > likely to see this attempt at reaching him. However, someone > else here at GMF might have suggestions to try and resolve > Sugar's problem - assuming it is a user error rather than a > site glitch.] > > Hello Mark This type of request would also be off-topic for beta@, so I won't suggest trying to reach Mark there. For this problem either one of the user-to-user help groups or [email protected] is your best approach. I'm betting on user-to-user help, though there is a possibility that the problem can only be resolved with information that only Mark can access (e.g. Groups.io server logs). Given that you are a mod in the group, I suggest reviewing the group's Activity pages to see if there are any clues about your missing email posts there. Tell us what you find if you have any question about what it means. Shal |
Re: Having trouble emailing new topics (was: Trying to reach out to Mark, forgive me for the OT)
Hi No. The group is [email protected] If someone post to this group, I can reply to it and no problem. I even get my own reply sent back to me just fine. The issue is when I try to send a e mail to: [email protected] It will not go through. I will get a ¡°mail demon¡± returned saying that my e mail was not deliverable for some odd reason. The last one I sent was a simple ¡°thank you¡± for having the owner post a recipe for me because I couldn¡¯t post and I got that post back stating ¡°no attachments are allowed¡± there were no attachments just a thank you. It is the only group that this is happening to. I am a moderator for other groups and I own 2 and this has never happened to me. I just fine it odd that it¡¯s the only group. I just don¡¯t know but I am open to receive suggestions on how to fix this. ? I have already sent the support group a note. Smile Thank you Sugar ? "We must alter our lives in order to alter our hearts, for it is impossible to live one way and pray another." -Sugar Lopez
? ? From: [email protected] [mailto:[email protected]] On Behalf Of J_Catlady
Sent: Wednesday, May 24, 2017 10:42 AM To: [email protected] Subject: Re: [GMF] Having trouble emailing new topics (was: Trying to reach out to Mark, forgive me for the OT) ? On Wed, May 24, 2017 at 10:34 am, Sugar wrote: I can reply back to a post and I will get my reply back; however I cannot send a new e mail to the group You say "I will get my reply back" if you reply to a post, so is it just that you're not receiving an email copy of your new message? Or do you mean your email message is actually being returned to you as undeliverable? If it's being returned to you, what is the message giving as reason (for example, "you are not a member of this group")??It seems you're saying you're unable to post via email. What about via the web? ?
[ad removed by moderator] |
Re: Fine-Grained Control Over the Group Messages You Receive from Groups.io
On Wed, May 24, 2017 at 09:18 am, Brian Vogel wrote:
3.?????? Just so you¡¯re aware these are on this page, there is a radio button cluster for the regular delivery options:? All Messages, Full Featured Digest, Plain Digest, Daily Summary, Special Notices Only, No email. ?Brian, it looks good. Perhaps it could be simplified. I will closely read it again.? |
Re: Having trouble emailing new topics (was: Trying to reach out to Mark, forgive me for the OT)
Sugar,
[Mod note: Mark Fletcher is not a member of GMF, so he's notThis type of request would also be off-topic for beta@, so I won't suggest trying to reach Mark there. For this problem either one of the user-to-user help groups or [email protected] is your best approach. I'm betting on user-to-user help, though there is a possibility that the problem can only be resolved with information that only Mark can access (e.g. Groups.io server logs). Given that you are a mod in the group, I suggest reviewing the group's Activity pages to see if there are any clues about your missing email posts there. Tell us what you find if you have any question about what it means. Shal |
Re: Dates on Posted PHotos
It sounds to me like a possible glitch in the processing done by the groups.io site. It's showing Pacific time for taken instead of Eastern. For me, which is shown wouldn't be critical, but should be consistent. I'd contact [email protected] to see if it's bug.
Duane |
Re: Having trouble emailing new topics (was: Trying to reach out to Mark, forgive me for the OT)
J_Catlady
On Wed, May 24, 2017 at 10:34 am, Sugar wrote:
I can reply back to a post and I will get my reply back;however I can not send a new e mail to the group You say "I will get my reply back" if you reply to a post, so is it just that you're not receiving an email copy of your new message? Or do you mean your email message is actually being returned to you as undeliverable? If it's being returned to you, what is the message giving as reason (for example, "you are not a member of this group")??It seems you're saying you're unable to post via email. What about via the web? |