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On Sun, Nov 19, 2023 at 02:18 PM, Jesse Nahan wrote:

A default Pending Subscription notice is sent out instead:

That notice is sent to confirm that they actually applied to the subgroup.? Once they reply to that, the Pending Subscription notice you set up is sent, they are placed in the Pending Approval queue, and you get a notification if you've set that up.? Seems a bit convoluted to me, but it does work.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

I've been running our list on Groups.io for 4 years. We have a main list with restricted membership and a few subgroups that are open to anyone in the main list.?

I've setup a new subgroup with restricted membership and it's own Pending Subscription notice. The group is open to those in the main group who meet additional criteria. The custom Pending Subscription notice is not being sent out when a member of the main group sends an email to join this subgroup. A default Pending Subscription notice is sent out instead:

Thank you for your interest in Groups.io and the group [removed]@[removed].groups.io. To complete your subscription, please reply to this email. If you did not request - or do not want - a subscription to this group, please accept our apologies and ignore this message.??

Additionally, the pending subscriptions are not listed under Members with the Pending Approval filter.?

I've double checked all of the settings in the subgroup. Restricted Membership is checked and the Pending Subscription notice is active. I haven't had any problems with these settings and the Pending Subscription notice in the main group.

If anyone has any ideas of something that I've overlooked, please let me know. I can't launch this subgroup without the restriction and pending subscription notice in place. Thanks in advance!

Jesse Nahan

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Sounds like Duane's advice is the way to go -
"If you feel that a group owner may be violating them, you can contact [email protected] with specifics, including the name of the group."

Frances
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Help available from Groups.io help and GMF wiki.

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there is an io.groups email site in my 55+ community that is being used to bully, intimate residents as well as constant threats to sue certain people. In addition, racist remarks and derogatory names are used.

Groups.io has Terms of Service - part of which says:

(vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable;?

/static/tos

Many groups have rules for their own group as well. For example, in GMF. guidelines it says: ?"Our subject matter naturally includes matters of opinion; if you happen to disagree with another member please do so without being rude. Personal attacks are not allowed."

The owners of a group (or moderators if given that permission) can close or lock topics, put individuals on moderate, or remove / ban people.?

See Help -?/helpcenter/ownersmanual/1/managing-members

Owners should make sure that their group is not used for racist or other language or online behaviour ?that contravenes human rights legislation by using the tools that have been made available to them.

Frances


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Help available from Groups.io help and GMF wiki.

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On Sat, Nov 18, 2023 at 02:49 PM, dancerone wrote:

Does io.groups have guidelines on how a group uses a site.

The "limits" contained are the Terms of Service.? If you feel that a group owner may be violating them, you can contact [email protected] with specifics, including the name of the group.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

Hi Duane,

Yes, that is what we have landed on that she must have gotten ahold of some member emails and is writing directly to them.??

I can't think of any other way.? And she is continuing to send more emails now that she feels emboldened to be able to reach our members

On Fri, Nov 17, 2023 at 06:00 AM, Cal wrote:

Could someone help me with the magic incantation for making photos publicly viewable?

It can't be done, so you won't find information on how.? (Same applies to Files.)

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

Greetings,

Premium group:
I see that a wiki can be publicly viewable, but I don't know to make photos publicly viewable . Could someone help me with the magic incantation for making photos publicly viewable?

Thanks,

On Fri, Nov 17, 2023 at 01:27 AM, Monica Jones-Borges wrote:

Also, there is nothing in the activity section to say that happened.

I suspect that the message was sent to each member individually, as well as the group.? You can see the one that was sent to the group and rejected.? Groups.io has no control over the messages sent directly to members.

I also notice this morning that the name of your group has changed.? That may cause serious problems for members since you have subgroups.? Is it possible you have a rogue admin?

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

Thank you so much for trying to help me problem solve this Frances!? I am checking to see if the other moderator approved it but would be unlikely.? Also, there is nothing in the activity section to say that happened.

Stranger yet: You can stop any nonmember from sending a message to the group -
Look at Admin, Settings - Message Policies and untick this:

On Thu, Nov 16, 2023 at 11:53 PM, Monica Jones-Borges wrote:

I thought it was odd too.? ?
Here is what activity says: Non-member......(email address of person) attempted to send message "Parents Post" via email.?

It says attempted but it actually went through to all members and now I am getting some emails from my members.

Your group settings: ?Group Settings ?
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Help available from Groups.io help and GMF wiki.

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Hi Frances,

I thought it was odd too.? ?
Here is what activity says: Non-member......(email address of person) attempted to send message "Parents Post" via email.?

It says attempted but it actually went through to all members and now I am getting some emails from my members.

On Thu, Nov 16, 2023 at 08:33 PM, Monica Jones-Borges wrote:

All my members received a nasty email from an outsider by simply writing to [email protected]?? How is this possible?? And is it possible to block that email address sending emails to all my members?

It seems odd! Are you sure their email address isn't in your members' list in Admin? Did you look at Activity in Admin as well? ?

Here's the help on banning addresses -?/helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members?single=true

You do it from the members' list in Admin. Tick the name and click on Actions. ?Choose ban. This works nicely when you are banning a member.

Can someone else tell Monica how to do it if the person isn't a member?

Frances
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Help available from Groups.io help and GMF wiki.

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Hi Folks,

All my members received a nasty email from an outsider by simply writing to [email protected]?? How is this possible?? And is it possible to block that email address sending emails to all my members?

Thank you,
Monica

On Wed, Nov 15, 2023 at 09:24 AM, Nivard Ovington wrote:

As far as I am concerned if there ever was such a feature it would have to be
able to be turned off completely [ snip ]

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I fully agree, Nivard, and furthermore that should be able to be accomplished remotely, too!

Paul M.
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Hear hear!!!

As far as I am concerned if there ever was such a feature it would have to be able to be turned off completely, I cannot conceive a use or need for such a thing personally

Nivard Ovington in Cornwall (UK)