I've been running our list on Groups.io for 4 years. We have a main list with restricted membership and a few subgroups that are open to anyone in the main list.?
I've setup a new subgroup with restricted membership and it's own Pending Subscription notice. The group is open to those in the main group who meet additional criteria. The custom Pending Subscription notice is not being sent out when a member of the main group sends an email to join this subgroup. A default Pending Subscription notice is sent out instead:
Thank you for your interest in Groups.io and the group [removed]@[removed].groups.io. To complete your subscription, please reply to this email. If you did not request - or do not want - a subscription to this group, please accept our apologies and ignore this message.??
Additionally, the pending subscriptions are not listed under Members with the Pending Approval filter.?
I've double checked all of the settings in the subgroup. Restricted Membership is checked and the Pending Subscription notice is active. I haven't had any problems with these settings and the Pending Subscription notice in the main group.
If anyone has any ideas of something that I've overlooked, please let me know. I can't launch this subgroup without the restriction and pending subscription notice in place. Thanks in advance!
Jesse Nahan
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Jesse Nahan