Re: Some replies going to all regardless of group settings
Colette, Our group setting is ¡®Reply to Sender¡¯ and ¡®Remove Other Reply
Options¡¯ is checked. Most replies do go only to the sender. A few
replies, however, go to the entire membership even when the sender
swears that they only hit ¡®Reply¡¯ (Att.net) or ¡®All¡¯ (Comcast.com)
without adding the groups.io address to the To: list. Unfortunately email interfaces vary in how they handle replies. Note this has to do with the interface the member uses, which may be a mobile or desktop application rather than the web interface provided by their email service. I think most interfaces would interpret "All" as including the To: address (the group's address) regardless of the Reply-To field, so that might explain those cases. If those members have a different reply option they should try using it. For example, in my preferred interface (Thunderbird) the two reply options for a message from a "Reply to sender" list are "Reply" and "Reply List". Both do what you'd expect - Reply goes to the sender's address only, Reply List goes to the group's address only. But in Gmail's web interface I see both a "Reply" and a "Reply to all" option. Reply goes to the sender's address only, but Reply to all goes to both the sender's address and the group's. Am I missing something here? No, it is just one of the uncertainties of working with an open platform like email -- different vendors interpret the standards differently sometimes, and even ignore the standards sometimes. If it is very troublesome to have those messages go through to the group you may have to put the member on moderation when that happens. Next time they mis-post to the group I think you would have no option but to reject the message and tell the member to do what they must to send it directly to the other member rather than the group. There isn't an option, with a pending message, to re-direct it to the intended member rather than to the group. Maybe that's a feature that could be suggested on beta. I'm not sure how the software could reliably determine the intended member though. That may need some cleverness. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Some replies going to all regardless of group settings
Our group setting is ¡®Reply to Sender¡¯ and ¡®Remove Other Reply Options¡¯ is checked. Most replies do go only to the sender. A few replies, however, go to the entire membership even when the sender swears that they only hit ¡®Reply¡¯ (Att.net) or ¡®All¡¯ (Comcast.com) without adding the groups.io address to the To: list. (There are some folks who do manually add the group name to their replies since they¡¯re sure everyone should see them.) Am I missing something here?
Thanks,
Colette Sanders
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Re: Asking a question of new subscribers before approving
John -- Just some additional info for clarity... This Pending Subscription approach only works for people to apply to join your group. This notice is not sent to people that you invite or direct add. The logic here is that you have previously vetted them in some other fashion and want them to join, otherwise you wouldn't have invited them. If you need to gather information from every subscriber no matter how they join, you'll likely have to find some other way to do it. FYI, Bruce -- The system Help is your friend.?? /static/help
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Re: Asking a question of new subscribers before approving
On Sat, Jan 19, 2019 at 08:33 AM, Marisa Mendonza wrote:
can the replies be downloaded as a csv/tsv
Not currently, as they will come in an email to the group owner.? There have been discussions on the beta group about having replies entered into a database, but nothing has come of it. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Re: Asking a question of new subscribers before approving
Just out of curiosity, can the replies be downloaded as a csv/tsv so that we can put into a database?
Marisa
On Jan 19, 2019, at 4:16 PM, Marisa Mendonza via Groups.Io < music2beat@...> wrote:
Apologies. I stand corrected and informed.?
Marisa
[excess quote trimmed by moderator]
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Re: Asking a question of new subscribers before approving
Apologies. I stand corrected and informed.?
Marisa
On Jan 19, 2019, at 3:34 PM, Marisa Mendonza via Groups.Io < music2beat@...> wrote:
?
Hi John,
?
I believe that there is no such option at this stage. For our group, we currently use Google Forms and then approve based on the answers given. It does add an extra step in terms of checking whether the person has replied but is a simple work-around for us at present.
?
Hope this helps.
?
Marisa
?
[excess quote trimmed by moderator]
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Re: Asking a question of new subscribers before approving
On Sat, Jan 19, 2019 at 12:27 PM, John Myers, KD8MQ wrote:
Does Groups.io have such an option?
Yes it does; go to Admin then Settings, and select Member Notices; you can then set up a Pending Subscription message that is automatically sent to applicants when their "application" is received. You can include your "question" in that so that you can study their response and admit (or reject) accordingly. Chris
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Re: Questions about creating a group
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Re: Asking a question of new subscribers before approving
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Re: Asking a question of new subscribers before approving
Hi John,
I believe that there is no such option at this stage. For our group, we currently use Google Forms and then approve based on the answers given. It does add an extra step in terms of checking whether the person has replied but is a simple work-around for us at present.
Hope this helps.
Marisa
On Saturday, January 19, 2019, 3:27:42 PM GMT+3, John Myers, KD8MQ <kd8mq.lists@...> wrote:
Hi,
I'm happy that the Yahoo Easy transfer wizard is working. I transferred my group, and all went well.?
When we were with Yahoo, we set things up that a new subscribe request required folks to answer a question before being approved.?
Does Groups.io have such an option? I've been through the admin section, and haven't seen anything that looks like what I want.?
Thanks in advance,
John Myers
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Asking a question of new subscribers before approving
Hi,
I'm happy that the Yahoo Easy transfer wizard is working. I transferred my group, and all went well.?
When we were with Yahoo, we set things up that a new subscribe request required folks to answer a question before being approved.?
Does Groups.io have such an option? I've been through the admin section, and haven't seen anything that looks like what I want.?
Thanks in advance,
John Myers
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Questions about creating a group
So I just created a group, and was wondering, if someone sent a email through the help email, or the unsubscribe or subscribe emails, how do I receive them? Is there a way I can add the emails to my phone? Or do I have to log in and check them that way?
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Re: Would like to make a group.
As long as your group will meet the Terms of Service, /static/tos, especially the "Conditions of Use" section, there should be no problem having it here.? You can compare available features at /static/pricing.? If you're not sure, you can start with a Basic (free) group and upgrade later if needed.? You can also upgrade and downgrade as needed if you use the monthly plan. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Would like to make a group.
Hello,
I am new on these group platforms, and would like to make a group for my YouTube channel. Is that acceptable to do? If so, which subscription do you recommend?
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Re: Reply to a post gets undeliverable message
I have had that happen to me too and I questioned it but didn't receive any answer so I dropped it.
?
When clicked on to send a new email to that person whose address is like that (the members who sent the original email) it can't be?delivered.
But if you reply to it, it gets delivered.?
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-------Original Message-------
?
Date: 1/18/2019 2:58:48 PM
Subject: Re: [GMF] Reply to a post gets undeliverable message
?
Look at the email address it said it could not deliver to:
greecianhoney@...
That is not a valid email address.? Groups.io now disguises the sender's email addresses.? Removing the equal sign and putting in the ampersand and getting rid of groups.io would give you the reply to address that is needed (assuming it is not going back to the group but just to the sender).? I am not familiar with what Office365 and Outlook use.? Shal might jump in here and tell us but there is a return address and there is a reply to address and the two may not be the same.? At any rate,? what is causing your problem is that Outlook is using that disguised address as the reply to address and it is not a valid email address by design.? If the sender selects "reply to all" rather than reply what address does it use (the group? or the sender?)?? That would give you a clue.
Good luck.
Jim Pruitt
[excess quote trimmed by moderator]
?
?
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If you're transferring more than one group, especially if you have
subgroups, make sure you start from the home page of the group you
want to transfer before clicking on the Easy Transfer link at the
bottom of the page. You cannot click that link and then select
another group's name from the drop-down list to send orders for
other groups. The orders won't take.
Neither can you initiate a transfer, hit the back button, and then
select a different group from the drop-down to initiate transfer.
Otherwise, you will end up waiting days before you realize the
transfer for those subsequent groups you selected from the drop-down
did not actually initiate. You must go back and start at the
beginning from the home page of the group you want to transfer to
initiate each transfer.
Always start at the group's home page to change anything within a
group, even if you can see notices and selections for other groups.
To confirm orders actually sent, and where they are in the transfer
process, look at the Existing Transfers drop-down list to see each
group's status.
Hope this helps some of you not wait as long as I did to move into
groups.io.
?
Brandy Brow
-----------------------------
Freelance Editor & Writer
Create & Correct Word Services
-----------------------------
"Medicine for Words and Hearts"
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Re: Reply to a post gets undeliverable message
On Fri, Jan 18, 2019 at 03:15 PM, psb b wrote:
Two things she has since told me, she's replying from an iPad, and if she types in [email protected]?it goes through, but I DON"T KNOW why she has to type it in. ?Seems to me mine is automatic. ?
Very peculiar. I suspect that whatever email client she is using (Microsoft Exchange?) is addressing her replies to the "From:" field instead of the "Reply-to:" field in the message header of groups.io emails. If this behavior is not configurable, she may have to switch to a different email client, or just get accustomed to typing in the group address manually. To provide more help we will need to know what client/software/program running on her iPad that she is using to download/compose/reply to messages. ? Regards, Bruce -- The system Help is your friend.?? /static/help
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Re: Reply to a post gets undeliverable message
Look at the email address it said it could not
deliver to:
greecianhoney@...
That is not a valid email address.? Groups.io now disguises the
sender's email addresses.? Removing the equal sign and putting in
the ampersand and getting rid of groups.io would give you the
reply to address that is needed (assuming it is not going back to
the group but just to the sender).? I am not familiar with what
Office365 and Outlook use.? Shal might jump in here and tell us
but there is a return address and there is a reply to address and
the two may not be the same.? At any rate,? what is causing your
problem is that Outlook is using that disguised address as the
reply to address and it is not a valid email address by design.?
If the sender selects "reply to all" rather than reply what
address does it use (the group? or the sender?)?? That would give
you a clue.
Good luck.
Jim Pruitt
On 1/18/2019 12:08 PM, psb b via
Groups.Io wrote:
toggle quoted message
Show quoted text
Member sent me this, and I'm sorry, I'm not savvy enough to figure
it out. ?I don't know what "office 365" is, I don't understand SPF
or NDR and I've never used an iPad. ?Two things she has since told
me, she's replying from an iPad, and if she types in [email protected]?it goes through, but I DON"T KNOW why she has to type
it in. ?Seems to me mine is automatic. ?
Thanks for all responses thus far!!!
?rejected
your message to the following email addresses:
psb b via Groups.Io
(greecianhoney@...)
Your
message couldn't be delivered. When Office 365 tried to send
the message, the external email server returned the error
below. This is probably due to a problem or policy setting on
the recipient's email system.
Check the
error for information about the problem. The error might tell
you what went wrong and how to fix it. For example, if it says
the message was blocked due to a potential virus, try sending
the message again without attachments.
For Email Admins
This error was reported by an email server outside Office 365,
and if the sender is unable to fix the problem by modifying
their message then it's likely that it's a problem that only
the recipient's email admin can fix.
?
- Check the error for information
about the problem.?The error might tell you what
went wrong and provide clues for how to fix it. For example,
if it says the message was rejected due a Sender Policy
Framework (SPF) issue then you'll have to work with your
domain registrar to properly configure your SPF record.
- Check the error for information
about where the problem is happening.?For example,
look for a domain name like.
This tells you which organization was responsible for the
error. The recipient's email server could be causing the
problem, or it could be due to a third-party service that
your organization or the recipient's organization is using
to process or filter email messages.
- If you can't fix the problem,
contact the responsible party's email admin.?This
could be the recipient's email admin, your smart host
service admin, or someone similar. Provide them with the
error code and error message from this non-delivery report
(NDR) to help them troubleshoot the issue.
Unfortunately,
Office 365 support is unlikely to be able to help with these
kinds of externally reported errors.
?gave
this error:
Remote server returned an error -> 510 The group
'greecianhoney=' does not exist. You
are subscribed to the following groups:?[email protected],?[email protected].?
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Re: Reply to a post gets undeliverable message
Member sent me this, and I'm sorry, I'm not savvy enough to figure it out. ?I don't know what "office 365" is, I don't understand SPF or NDR and I've never used an iPad. ?Two things she has since told me, she's replying from an iPad, and if she types in [email protected]?it goes through, but I DON"T KNOW why she has to type it in. ?Seems to me mine is automatic. ?
Thanks for all responses thus far!!!
?rejected your message to the following email addresses:
psb b via Groups.Io (greecianhoney@...)
Your message couldn't be delivered. When Office 365 tried to send the message, the external email server returned the error below. This is probably due to a problem or policy setting on the recipient's email system.
Check the error for information about the problem. The error might tell you what went wrong and how to fix it. For example, if it says the message was blocked due to a potential virus, try sending the message again without attachments.
For Email Admins
This error was reported by an email server outside Office 365, and if the sender is unable to fix the problem by modifying their message then it's likely that it's a problem that only the recipient's email admin can fix.
?
- Check the error for information about the problem.?The error might tell you what went wrong and provide clues for how to fix it. For example, if it says the message was rejected due a Sender Policy Framework (SPF) issue then you'll have to work with your domain registrar to properly configure your SPF record.
- Check the error for information about where the problem is happening.?For example, look for a domain name like. This tells you which organization was responsible for the error. The recipient's email server could be causing the problem, or it could be due to a third-party service that your organization or the recipient's organization is using to process or filter email messages.
- If you can't fix the problem, contact the responsible party's email admin.?This could be the recipient's email admin, your smart host service admin, or someone similar. Provide them with the error code and error message from this non-delivery report (NDR) to help them troubleshoot the issue.
Unfortunately, Office 365 support is unlikely to be able to help with these kinds of externally reported errors.
?gave this error:
Remote server returned an error -> 510 The group 'greecianhoney=' does not exist. You are subscribed to the following groups:?[email protected],?[email protected].?
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Would have been nice to know
However being blind not sure when color is red or gry or if there is even a line. Smile
Thanks will take note
sugar
?
[unrelated quote and sig line trimmed by Moderator]
?
From: [email protected] < [email protected]> On Behalf Of Duane Sent: Friday, January 18, 2019 10:51 AM To: [email protected]Subject: Re: [GMF] Calendar Cancellations Not Sending Updates #calendar #issue
?
We did some testing this morning.? Those that had RSVPed either Yes or Maybe received an email when the event was canceled.? On the Calendar, the event still exists, but was changed to a gray bar (instead of the red that was chosen when creating the event) and says "This event has been canceled." when hovered over and in the event description.
Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions
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Shal Farley
Bruce Bowman
Duane
John Myers, WG8X