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Re: Can someone explain to me... unsubscribed for marking a message as spam

 

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I haven't had any trouble with groups.io emails, but I definitely have a few others where this happens.? For examples, I get emails from Panera Bread reward program, sometimes they get through and other times they end up in the spam folder.? Who knows?why.

Barb

?


On 2018-03-20 09:19 AM, Chris Jones via Groups.Io wrote:

On Tue, Mar 20, 2018 at 06:02 am, Paul Ohio USA wrote:

<snipped>

This raises two possibilities (perhaps more), the first being that the member's ESP is entirely capricious in the way it determines something as being spam; the second is that it is not the message from Groups.io per se that upsets it, but something within the email, even the identity (email address) of the originator of the message, i.e. the other member.

It's something of a Donald Rumsfeld moment; we don't know what we don't know.

Or at the very least I don't...

Chris
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Re: Can someone explain to me... unsubscribed for marking a message as spam

 

On Tue, Mar 20, 2018 at 06:02 am, Paul Ohio USA wrote:
I would think that it could be programmed to override this and set to "No Email." Sent a note to the member and owners to rectify the situation. Almost the same as what happens now with sending a rejoin that probably goes to spam & an unsubscribe that goes to the owner.
?
I will not attempt to guess what can or cannot be (easily?) programmed. Your point about the "rejoin" message is a good one though; in the most recent incidence on the Group for which I am a moderator the alleged spam went to the user's spam box, and started the trouble, while the rejoin message went to his inbox as normal. If it had gone to spam then he wouldn't have known anything until I emailed him separately from any Group influence.

This raises two possibilities (perhaps more), the first being that the member's ESP is entirely capricious in the way it determines something as being spam; the second is that it is not the message from Groups.io per se that upsets it, but something within the email, even the identity (email address) of the originator of the message, i.e. the other member.

It's something of a Donald Rumsfeld moment; we don't know what we don't know.

Or at the very least I don't...

Chris
Re: Disappearing highlighting

 

Steve,

1. The post on our site shows NO HIGHLIGHTING.

2. But the email that members receive from the site CONTAINS THE GREEN AND YELLOW HIGHLIGHTING.

The on-site display in the Messages section is somewhat paranoid about what types of HTML it will allow through to your browser window. Mainly this is to prevent scripting or other potential exploits in the HTML code, but it is possible that it could affect style coding as well.

I don't know how the highlighting is implemented in the message in question, but you could cite the group name and message number in an email to [email protected] to see if it is safe and could be allowed.

Shal


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Re: Can someone explain to me... unsubscribed for marking a message as spam

 

Hi Chris,
I would think that it could be programmed to override this and set to "No Email." Sent a note to the member and owners to rectify the situation. Almost the same as what happens now with sending a rejoin that probably goes to spam & an unsubscribe that goes to the owner.

Paul, Ohio, USA

On Tuesday, March 20, 2018, 7:57:51 AM EDT, Chris Jones via Groups.Io <chrisjones12@...> wrote:

On Tue, Mar 20, 2018 at 04:35 am, Jeremy Harrison wrote:
The question I have is why are they unsubscribed, rather than set to 'No Email'?
I floated that idea the other day, but another member of this group pointed out that he had "no emails" disabled, and of course other groups might do the same.

Finding an approach that causes the least confusion to the greatest number is not straightforward.

Chris

Re: How long does it take to transfer

 

I'm in the same situation as Robert, having initiated a transfer on March 9th. When I select the Yahoo group name from the In Process drop down it goes to the Easy Yahoo Group Transfer page with a blue 'Update Transfer' and red 'Delete Transfer Request' button and with all the selection buttons ticked and blue. I'm thinking to delete it and start again...

Stew
Re: Can someone explain to me... unsubscribed for marking a message as spam

 

On Tue, Mar 20, 2018 at 04:35 am, Jeremy Harrison wrote:
The question I have is why are they unsubscribed, rather than set to 'No Email'?
I floated that idea the other day, but another member of this group pointed out that he had "no emails" disabled, and of course other groups might do the same.

Finding an approach that causes the least confusion to the greatest number is not straightforward.

Chris
Re: Can someone explain to me... unsubscribed for marking a message as spam

 

The question I have is why are they unsubscribed, rather than set to 'No Email'?
Re: bouncing

J_Catlady
 

On Tue, Mar 20, 2018 at 12:05 am, Shal Farley wrote:

Sounds good in principle, but I always prefer to test when practical
Shal,
I was referring only to principle (i.e., intended and documented functionality). It's never a bad idea to test whether things are functioning as intended. :)
?
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J
Re: bouncing

 

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J,

Shal, no need to test it. There's no question about this.

What had me concerned was joining a group and then seeing this:



In conjunction with a left side that had buttons only for the Home and Subscription pages. But I subsequently realized that the test was flawed: that address would also have been NC (it was not a valid address).

"Bounced" just means that groups.io stops sending emails to the address. It does nothing at all with regard to group membership or accessibility.

Sounds good in principle, but I always prefer to test when practical. In this case though I haven't sufficient doubt to propel me.

Shal
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Re: bouncing

J_Catlady
 

On Mon, Mar 19, 2018 at 11:28 pm, Shal Farley wrote:
J is probably right that they still can. I haven't recently created an email address, joined to a group, and then deleted it to observe the detailed behavior when the address gets set to bouncing, and ultimately bounced.
Shal, no need to test it. There's no question about this. "Bounced" just means that groups.io stops sending emails to the address. It does nothing at all with regard to group membership or accessibility.
?
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J
Re: bouncing

 

Marina,

So, they wouldn't even be able to read group posts online.
J is probably right that they still can. I haven't recently created an email address, joined to a group, and then deleted it to observe the detailed behavior when the address gets set to bouncing, and ultimately bounced.

I'm not sure at what time they went bouncing.
That's a point. It would be helpful for cases like this if the Bouncing view of the Members list had a "Bouncing Date" column that could be sorted to separate the newly bouncing from those that have been that way longer. Either in addition to the Join Date or as a replacement for it.

I sent a bulk bounce probe some days ago, but they are all still there
with a red B.
That may well mean that those addresses are indeed bad (de-activited, abandoned, whatever).

Actually, three new members joined the bouncing group.
Mark reported in beta that he's modified the processing of some type of rejection codes/messages in an attempt to keep Yahoo Mail users from being promptly set to bouncing as a result of Yahoo Mail's glitches. But who knows, some of the rejections might be legit.

Shal


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Re: LInks

 

Richard,

And will other links in a message appear as clickable?
If the message body is formatted (HTML), and the author used the link tool (or equivalent) to make a link, yes. If HTML and not created as a link, no.

If the message body is plain text then it depends on the recipient's email interface. Many (most?) will recognize URL syntax and "linkify" it (make it clickable). Some will even recognize email address syntax and make them into mailto: links. But some do not.

Groups.io's Messages section, for example, displays plain-text URLs as links, but not plain-text email addresses.

Shal


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Re: Transferring UK Group

 

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Bruce is correct.? My group name has an underscore as we followed the same name as the YG before transferring over 1 year ago.? Now in order to create a subgroup I would have to rename the group and take out the underscore.


Doug



From: [email protected] <[email protected]> on behalf of Bruce Bowman <bruce.bowman@...>
Sent: Monday, March 19, 2018 2:37 PM
To: [email protected]
Subject: Re: [GMF] Transferring UK Group
?
On Mon, Mar 19, 2018 at 01:02 pm, Andy wrote:
Does the automated transfer process have a way to translate underscores in the name to something else?
You have to create the new group before you can initiate a transfer, so this issue with acceptable characters should be encountered upon group creation and has no bearing on the transfer agent.

I suspect the underscore restriction has something to do with the subdomain addressing that one encounters in groups.io when creating subgroups. Y!G has no subgroups.

Bruce

Re: How long does it take to transfer

 

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I have tried to transfer my uk group several times.? Whenever I click the status button nothing has changed and all options are still available.? The transfer? is a moderator on the uk group.? What do I have to do to get a transfer going?
Bruce Wilson
Barrie, Ontario
Life Member NMRA       Member Gauge 0 Guild
Member Scale 7 Group   Member 7mm NGA
Member  Bird Studies Canada  Member Ontario Bird Banding Association
On 19/03/2018 21:47, Shal Farley wrote:

Robert,

Before I reply to [email protected], or contact [email protected] let me check the checkboxes, where do I find them for this? transfer?


Select the name of the Y!group from the In Process list. That should take you to the status page.

Before you've given the "Go", the boxes there will still be enabled, and you'll have a button to update your request (select different items to transfer) if you want. Probably also one to cancel the transfer, and, when the transfer agent (believes it) has joined your group a button to initiate the data collection (I've been calling it the "Go" button, but I don't think it actually used that word). Anyway, after you've clicked that last button the checkboxes on that page will be disabled - your choices are locked in.
?

If I click on the green ¡°Start New Transfer¡± I see boxes for a ¡°new¡± transfer.


Right. You only click that button once (per group being transferred, you can have more than one in process at a time).
?
Hope this helps, good luck!

Shal

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Re: Transferring UK Group

 

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My io group does not have an underscore and I am still waiting for something to happen.
Bruce Wilson
Barrie, Ontario
Life Member NMRA       Member Gauge 0 Guild
Member Scale 7 Group   Member 7mm NGA
Member  Bird Studies Canada  Member Ontario Bird Banding Association
On 19/03/2018 15:59, Andy wrote:

Hmm...

Underscores are OK in Yahoo!Group names.

Underscores are NOT OK in Groups.io group names.? Bummer.

I guess that's why you got the error message?? Does the automated transfer process have a way to translate underscores in the name to something else?

Regards,
Andy

Re: How long does it take to transfer

 

Robert,

Before I reply to [email protected], or contact [email protected] let me check the checkboxes, where do I find them for this? transfer?


Select the name of the Y!group from the In Process list. That should take you to the status page.

Before you've given the "Go", the boxes there will still be enabled, and you'll have a button to update your request (select different items to transfer) if you want. Probably also one to cancel the transfer, and, when the transfer agent (believes it) has joined your group a button to initiate the data collection (I've been calling it the "Go" button, but I don't think it actually used that word). Anyway, after you've clicked that last button the checkboxes on that page will be disabled - your choices are locked in.
?

If I click on the green ¡°Start New Transfer¡± I see boxes for a ¡°new¡± transfer.


Right. You only click that button once (per group being transferred, you can have more than one in process at a time).
?
Hope this helps, good luck!

Shal

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Re: How long does it take to transfer

 

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Shal,

?

| Robert,

|| Well I completed steps 0 through 4 on 3/8 and still waiting.

?

| It does depend on how much content the group has that needs to be collected, but eleven days seems extreme.

?

?

|| I have checked the ¡°In Process¡± pulldown and it shows my group¡¯s name. Is it possible my request has fallen through the cracks?

?

| Are the checkboxes grey (disabled)? That would indicate that the form thinks you've given the go ahead, and the data collection should be "in process".

?

Before I reply to [email protected], or contact [email protected] let me check the checkboxes, where do I find them for this? transfer? If I click on the green ¡°Start New Transfer¡± I see boxes for a ¡°new¡± transfer. BTW, I have made the [email protected] member a moderator, returned to Yahoo Transfer, and ?selected my In Process transfer, and I told them that I was ready for the transfer to happen. Once they receive the go ahead, depending on load, within one business day it should happen. No joy.

?

|Look for any notices you may have received after the one in Step 3 (Inbox, Spam, Trash, wherever one might have been delivered). The transfer stalled on a couple of my groups for having a larger total photo storage than would fit in my (Basic) plan. The transfer agent emailed me with a "what should we do" question.

?

I¡¯ve checked Inbox, Spam, Trash
?

|| Is there anyone I could be checking with?

?

| I think you can reply to [email protected], or contact [email protected] and name both the Y!group and the Groups.io group.

| Shal

?

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Re: How long does it take to transfer

 

Ken,

Can someone tell me where the ¡°In Process¡± pulldown is located? Could not find it after I read about it in Shal¡¯s posting.

In your original topic Bruce & I both gave you a link to the transfer page. Down at the bottom Click the button for the Yahoo Group Instructions. Review all of? that. The pull-down is at the bottom, over to the right.



Shal


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Re: Can someone explain to me... unsubscribed for marking a message as spam

 

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"...a single spam report to Norton/Symantec may have been the source..."? once again, it seems like speculation, do we know if this is definitely true or not???

Isn't having Groups.io being considered a phishing or potential virus site by Norton and other security apps, and so they block the browser from accessing our site, different than simply having an email go into someone's spam account and we immediately unsubscribe them??

"I can't speak for other group owners, but having a member occasionally get bumped off -- and the mild annoyance of reinstating them -- is a small price to pay to avoid a repeat of that."

With the volume of messages about it, it seems like more than a mild annoyance to many folks.? And with the volume of new groups and users coming over all the time, it's only going to get worse.? Time to try out that "mute" feature, I guess.

Barb

On 2018-03-19 07:05 PM, Bruce Bowman wrote:

At the risk of beating a dead horse, one last note for the newbies...

A little over a month ago, all of a sudden the entire groups.io domain was being flagged as a phishing site by Norton, AVG, and perhaps others. I had just transferred my group and spent a lot of time convincing my members that we hadn't made a big mistake in abandoning Y!G and all the "red banners of death" they were experiencing were just a false alarm. Mark and many others turned in reports telling these providers that groups.io was fine; nonetheless, at least one internet security provider continued to flag the groups.io web site as a source of malware for more than a week.

As it turned out, a single spam report to Norton/Symantec may have been the source, which propagated through the other providers like wildfire.?

This event convinced me that handling of spam reporting is not something that we can play fast and loose with.?I can't speak for other group owners, but having a member occasionally get bumped off -- and the mild annoyance of reinstating them -- is a small price to pay to avoid a repeat of that.?

Is it irritating? Yes. Complaints of this nature will no doubt continue to filter in here because we're the only ones willing to listen and respond. But to have any real impact, they need to be directed to the source of the problem...one's own ESP.?

Thanks for listening to my rant.

Bruce
Re: How long does it take to transfer

 

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Can someone tell me where the ¡°In Process¡± pulldown is located? Could not find it after I read about it in Shal¡¯s posting. Thanks in advance.

Ken L.
==========================

On 19 Mar 2018, at 5:17 PM, Shal Farley <shals2nd@...> wrote:

Robert,

Well I completed steps 0 through 4 on 3/8 and still waiting.

It does depend on how much content the group has that needs to be collected, but eleven days seems extreme.
?
I have checked the ¡°In Process¡± pulldown and it shows my group¡¯s name. Is it possible my request has fallen through the cracks?

Are the checkboxes grey (disabled)? That would indicate that the form thinks you've given the go ahead, and the data collection should be "in process".

Look for any notices you may have received after the one in Step 3 (Inbox, Spam, Trash, wherever one might have been delivered). The transfer stalled on a couple of my groups for having a larger total photo storage than would fit in my (Basic) plan. The transfer agent emailed me with a "what should we do" question.
?
Is there anyone I could be checking with?

I think you can reply to [email protected], or contact [email protected] and name both the Y!group and the group.

Shal


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