Patty,
The following description below is from the Help pages. This explains the process for merging two accounts.
Regarding file transfers, you could try again and maybe Yahoo will be more cooperative. Use the same transfer process, but only select Files. If that doesn't help, then you'll probably have to do a manual download / upload of the files you really want to keep.
To change your email address, log into Groups.io. Then look for the dropdown in the top right corner of the page, which will be either your name or email address. Click that and then click Account.
On the edit profile page, you can change your email address. Once you do so, you will receive a new confirmation email. Once you reply to that, you will be all set.
If the email address you wish to change to is already a registered member on Groups.io, a page will come up explaining the account merge process and verifying that you would like to merge your accounts.
> Gerald
On Thu, Jun 14, 2018 at 07:16 am, Patty Sliney wrote:
Well, both my large and active lists have been transferred, it was pretty fast.? Sadly, NONE of our Files transferred over.? Not sure why, most likely due to Yahoo Groups broken stuff.? But, my question is this:? We have a few list members that already had a Groups.IO account (from other Yahoo Groups they were part of, and were transferred over).? So, it looks like they may have two Groups.IO accounts.? Am I understanding that your Groups.IO ID is your email?? And, how can you combine your two Groups.IO accounts, or is that possible??? One list member is saying she cannot sign into our new list with her "current password".? I don't think it has anything to do with her password, I think it is because she used two different emails???
--
Patty S.
