Well, both my large and active lists have been transferred, it was pretty fast.? Sadly, NONE of our Files transferred over.? Not sure why, most likely due to Yahoo Groups broken stuff.? But, my question is this:? We have a few list members that already had a Groups.IO account (from other Yahoo Groups they were part of, and were transferred over).? So, it looks like they may have two Groups.IO accounts.? Am I understanding that your Groups.IO ID is your email?? And, how can you combine your two Groups.IO accounts, or is that possible??? One list member is saying she cannot sign into our new list with her "current password".? I don't think it has anything to do with her password, I think it is because she used two different emails???
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Patty S.

Patty,

The following description below is from the Help pages. This explains the process for merging two accounts.

Regarding file transfers, you could try again and maybe Yahoo will be more cooperative. Use the same transfer process, but only select Files. If that doesn't help, then you'll probably have to do a manual download / upload of the files you really want to keep.

To change your email address, log into Groups.io. Then look for the dropdown in the top right corner of the page, which will be either your name or email address. Click that and then click Account.

On the edit profile page, you can change your email address. Once you do so, you will receive a new confirmation email. Once you reply to that, you will be all set.

If the email address you wish to change to is already a registered member on Groups.io, a page will come up explaining the account merge process and verifying that you would like to merge your accounts.

> Gerald

Thanks, Gerald.? I opened my Inbox today to 300 emails :-(? Transferring two large and active Yahoo Groups at the same time was probably not a good idea.? I haven't even had time to try to search the Help files for this info, I appreciate you pointing it out to me, and I'll copy and paste this into a reply.? And, I'll certainly try to re-transfer the Files section of both lists, again.? We have a lot of files, and they're all grouped into folders.? Not sure if the folder structure is causing the issue with the transfer.
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Patty S.

On Thu, Jun 14, 2018 at 09:07 am, Patty Sliney wrote:

Thanks, Gerald.? I opened my Inbox today to 300 emails :-(? Transferring two large and active Yahoo Groups at the same time was probably not a good idea.?

Yep, the transfer itself tends to generate a lot of traffic, mostly from subscribers who either have "no email" delivery or generally aren't paying attention.

I haven't even had time to try to search the Help files for this info, I appreciate you pointing it out to me, and I'll copy and paste this into a reply.?

I suggest you send your group(s) select portions of the FAQ section of the Help page as a Special Notice (/static/help#faq). In particular, the login function here is quite different from Y!G and seems to cause a lot of confusion among newbies.

And, I'll certainly try to re-transfer the Files section of both lists, again.? We have a lot of files, and they're all grouped into folders.? Not sure if the folder structure is causing the issue with the transfer.

I'm sure it's not the folder structure. Yahoo seems to be experiencing problems with the files section of several groups right now. It has been a pernicious problem with some groups over the past 2+ years ().

You might first try visiting the groups manually to check whether they are online at all. If you can't see them, the agent can't transfer them.

Hope this helps,
Bruce
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Okay, so being that the vast majority of my Yahoo Groups list membership are women over the age of 50 (read:? Little to no computer understanding), here's what is happening now:? I am getting old list members who were transferred (with probably some old email address they had on file with Yahoo Groups), trying to apply to our new Groups.IO, having created a NEW ID on Groups.IO with a different email address.? OH BOTHER!!!!? I warned them (a gazillion times) on the Yahoo Group NOT TO DO THIS (yes, it was typed in all caps).? Still happening.? What can be done with what are essentially duplicate membership requests?? I am currently declining these dup requests, and telling them to sign into Groups.IO with their current ID (their old email address), then go to the subscription page and change their email address to the new email address.? Will this trigger something with Groups.IO to see they already have an account with this ID?? And, will the merge instructions then pop up?? Ugh.? Old women.? What can you do with them?!?!?
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Patty S.

On Thu, Jun 14, 2018 at 12:36 pm, Patty Sliney wrote:

I am currently declining these dup requests, and telling them to sign into Groups.IO with their current ID (their old email address), then go to the subscription page and change their email address to the new email address.?

This is a common "problem"...lots of folks subscribed to Yahoo Groups with their Yahoo address over the years because you had to create a Yahoo account and get an email address anyway, so why not use it? Then upon transfer, these same people now want to subscribe with their latest email address instead of the one that transferred.?

Not sure it has anything to do with age or gender.

If you can figure out who each person is, I suggest that it would probably be easier to accept their new subscription request and manually delete the transferred subscription. This is especially true if the old email is a Yahoo Mail account, which are notorious for problems like emails bouncing, marking group messages as spam, etc.

Hope this helps,
Bruce?
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The system Help is your friend.??/static/help

On Thu, Jun 14, 2018 at 06:04 pm, Bruce Bowman wrote:

and manually delete the transferred subscription

It would actually be better if they merged the accounts (into the 'new' one).? All posts and other things will be tied to the transferred email address, so if it's deleted, there won't be an owner for those things.

Duane
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Okay, so here is another question that I cannot find the answer to, either in the transfer agent notification email sent to the list members, or in the FAQ:? So, once an old Yahoo Groups list member has been transferred, and they get this notification email, how do they create their password, to complete their new account?? No explanation is in that email.? There's a link that says to click "here" to be taken to the new groups.io home page, but no further instructions are included on how to finish creating your account on Groups.IO.? Can someone tell me what a brand new person would see, if they were to click on that link?? And, (more importantly), many of my list members can't find that email, because it went to an old email associated with their Yahoo Group.? They're list members, and I can tell them what their new Groups.IO account ID is (that old email, which I can look up on the Yahoo Group), but I need to tell them how to continue completing the account sign up, and create a password.? Forgive me if these instructions are somewhere on Groups.IO Help page, I am frankly a wee bit brain dead after plowing through about 400 emails today.


--
Patty S.

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I am an 83 year old female. I taught myself to write html code so I could design and maintain 7 web sites for non-profits. I have designed and coded several database applications that are in use in several different arenas today.? I am the owner/moderator of 4 active user lists.? All of this in the last, say 15 years, which would qualify as old to ancient.? Please don't blame stupidity on age.

Cacky

Patty,

I've had the similar problems with trying to figure out how things work. I l like to be self sufficient and read through previous answers to similar questions, but I find that things are still changing here, so a previous answer may no longer be correct. Also, even with current answers, it is easy to misunderstand or misinterpret the assistance.

What I am suggesting is to signup with a new "test" account and make a test group and try the steps yourself. Use your main account as the owner of the group and the new email account as a normal member. Once you've got it set up, you'll find lots of opportunities to use it.

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Gerald

So, once an old Yahoo Groups list member has been transferred, and they get this notification email, how do they create their password, to complete their new account?

I send this out as the first message to the Group
[be sure to fill in all the < >s for your group)


Subject: <Groups.io Title> transferred to Groups.io YYYY.MM.DD



<Group.io Title> members,

The transfer from YahooGroups to Groups.io has happened.
Everyone and everything (except Attachments) should have been transferred, however I haven't checked it yet.


IF YOU JUST WANT TO RECEIVE AND SEND MESSAGES, YOU DO NOT HAVE TO DO ANYTHING.
Except from now on post messages to:
<Group.io Email Address>


The new website for the email List is:
<Group.io Email List website>

IF YOU WANT TO ACCESS THE NEW EMAIL LIST'S WEBSITE:
1) go to: <Group.io Email List website>
2) click on "Log In If You Are Already A Member"
3) enter your email address
4) click on "Forgot your password, or don't have one yet?"
5) click on the 'loginlink' in an automated "Link to log into Groups.io" email that will be sent to you
6) create a password and click on "Set Password" [TIP: write down you Password]
7) click on "<Group.io Title>" in the next webpage AND YOU'RE DONE and IN THE WEBSITE


I believe we will appreciate that Groups.io is easier to use and more reliable.

Questions, please ask me,
If you find something missing, please tell me,

Thanks,
<Owner(s)' name(s)>
<Group.io Owner's Email Address>

The old YahooGroups email List and website still exist as a back-up archive just in case something wasn't transferred. All email addresses are set to Moderation, as posts should now be sent to the new address <Group.io Email Address>, however this setting permits you to still view old messages on the YahooGroups website:
<old YahooGroup website>

If you do try to post to the old address, I will reminder you of the information above.
Please remember to reach current members at their current email addresses, use the current (new - Groups.io ) address and/or website.

Cacky B, thank you, I am a few years younger than you, 75, and thanks to crass remarks regards 'old women '? and 'no computer experience' quietly set about re-educating those who held those blinkered views. It is quite wrong to assume age??or gender, has anything to do with lack of aptitude, in most cases it's lack of confidence in their own ability to learn something new. Those who who hold on to outmoded stereotypical views regards age would do well to remember they too will become old, and be regarded in the same way they regard those older than themselves now. I'm sure the poster of the comment,''Old women.? What can you do with them?!?!? '' did so in a light hearted way, but my answer to that question is not light hearted, stop considering them as old and start seeing them as people.? Some will require more help than others , but given the right enablers will grow, no 2 people will have the same learning strategies, so don't assume your instructions will fit every one of your members, they wont, so you have to find ways to overcome that.??

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Most of the people on my group are over 50.?? And while they may not be crack programmers, they certainly know how to use a computer (and a smartphone) and had no trouble at all with our transfer.??? I'm an old woman myself, (75 next month) thank you, and I'm a group owner and know how to get around 21st-century devices as well or better than many thirty-year-olds.
Katherine Wolfthal

Katherine S. Wolfthal
Weston, MA
---------------------
The fact that jellyfish have survived
for 650 million years
despite not having brains
gives hope to many people. 

Ladies, I'm sorry again, you missed my attempt at poor humor.? Let me give you a bit of background on my list population:? My lists are sewing/machine embroidery/quilting.? The median age in this hobby/industry is in the mid-late 60's.? I am in that category myself.? I have taught embroidery software classes for decades.? I build databases, I used to code, i have built my own computers.? So, I have a pretty extensive background in tech and computers.? My list members, however, are mostly not tech savvy.? We in our industry tend to joke about it because it is a pervasive issue.? When I was teaching embroidery software classes, I would always have a few class members who would bring their husbands with them, so they could get help turning on their laptops, navigating, etc.? Made for some very difficult and slow classes.? I actually started also teaching "Basic Computer Navigation" and "Basic Web Navigation" classes, just so I could get some of these ladies up to speed enough, to be able to even take a basic class on embroidery software.? So, we have a history within my list population.? So, your experience with your list members may differ a bit from mine.? Are their sharp, techie women on my list?? Yup, lots.? Are they some list members who are still struggling with signing onto their computers, or onto our list?? Plenty.? And it is the latter category I am trying to draft my directions for.? Which compounds my issues with the transfer, since a lot of these ladies, despite multiple warning posts by me on the Yahoo Groups (Michael P, I sent a message several times, that was set up pretty much like your example) still are trying to sign up, even though they were transferred.? Even after putting in all caps, YOU DO NOT NEED TO DO ANYTHING - YOU WILL AUTOMATICALLY BE A LIST MEMBER WITH YOUR YAHOO GROUPS ACCOUNT EMAIL.? And also all in caps:? PLEASE DO NOT SUBMIT A NEW MEMBERSHIP REQUEST OR YOU'LL HAVE TWO ACCOUNTS.? As well as a very clear explanation about what email address the transfer agent uses to transfer, and it might be an old email address you're not using, so CHECK YOUR YAHOO GROUPS ACCOUNT TO SEE.? Part of the problem lies in the fact that some of these ladies perhaps cannot figure out how to check their Yahoo Account.? Or, they haven't signed into Yahoo for so long, they've been inactivated and locked out of their group, and cannot check.?

The solution, based on above posts that makes the most sense is to have those list members merge their accounts if we've accidentally approved a duplicate membership request.

So, what I still need answer for are these 2 questions:

1.? How does a newly transferred person finish creating their Groups.IO account?? I.e., they are asking, "How do I sign into the list?"? The transfer agent has created an ID for them, but how do they go about creating the password?? I could do what Gerald suggests, but not sure I have the time to do that.? Was hoping someone actually knew what a brand-new person would see, and could provide those steps.? So, if a brand new transferred person goes to the list web site (because that's the link included in the transfer agent notification email), would they click on the "Log In" icon in the top right corner of the screen?? Enter their ID (their email address), and then what?? Are they prompted to create a password?? Or, do they really have to click on "forgot password" to create a password?? These instructions really should be included in the transfer agent notification email (the one all transferred list members get, Subject Line:? You've Been Added to [email protected]").? I am having many list members ask this question, and I am not sure exactly how to direct them.

2.? When we discover a membership request is a duplicate request - the list member was transferred with a different (older) email, if we decline the the request, how should we direct those folks?? Currently, I'm giving them their Groups.IO ID (that old email address), and telling them to sign in with it, create their password (and can't tell them how to do that - need that piece), then click on the Subscription pencil icon, and change their email address to the new one they want to use.? I am then telling them that groups.io will tell them that ID already exists, and (this is a guess), Groups.IO will prompt them about merging the two accounts.? Say yes, follow the instructions, and when asked which ID they want to use as their final ID, to select the OLD email address, so their message history stays in tact on the list.? Much of this is guesswork, I am assuming this is how Mark would have written the code.? Anyone know if this is correct?? I really need some correct instructions.? If no one knows, I'm going to have to try to test this myself, by creating a fake account, a 2nd fake account, and a fake group.? A lot of work that I may not have time to do, hoping someone knows.


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Patty S.

Cacky, sorry you missed my poor attempt at humor.? I am in that same category (= old women).? I, too, am a coder, but an old coder.? In fact, my code codes your new codes (Fortran, Basic).? I'm a little younger than you, but my true frustration lies with some (many?) of my list members who don't bother to learn like you did, and ask me questions like, "how do I log in?"? Wouldn't hurt a few of those ladies to use their mouse and click around a wee bit.? A lot of "hand holding" with my list members :-)
--
Patty S.

On Fri, Jun 15, 2018 at 07:43 am, Patty Sliney wrote:

So, what I still need answer for are these 2 questions:

1.? How does a newly transferred person finish creating their Groups.IO account?? I.e., they are asking, "How do I sign into the list?"? The transfer agent has created an ID for them, but how do they go about creating the password?

Patty; as an aside I can assure you that dealing with a load of men who are also at the upper end of the age spectrum is almost as tricky sometimes...

Michael Pavan came pretty close to answering this question, but I'll try to describe a slightly simpler way for you to pass on to your members.

1. Open Browser. (Bit obvious but better to be certain!) and enter /. Once opened that will give them a page with a picture of elephants as a background.
   
   
2. Near the top right of the page there is a Tab for Log In: this will take them to /login.
   

   ?

3. Enter their email address; this must be the one that was previously used with the Yahoo Group.
4. Follow the instructions from Michael's Point 4 onwards.

A lot of "future time" will be saved if, once everything is up and running, your members provide themselves with a shortcut to / page; the means of doing this is browser - dependent. In addition to making a record of their passwords (as Michael suggested) it is also very much worth using their browsers to store it so that the information doesn't have to be entered by hand each time they want to access groups.io.

Now I don't want to worry you but you may have problems ahead if your members are using Yahoo email addresses, although the problem of members being automatically ejected because of spam reports is not limited to Yahoo. Can I suggest you look at the GMF wiki section about this so that you will have some background knowledge of the complications. The relevant page is here: Removed for Marking Messages as spam. There is nothing "copyright" about this page so feel free to copy and paste it into your own Group wiki, and be sure to recommend to your members that they read it.

Chris

Before we cause any more dissonance within this group we all should remember that computer history is filled with what you seem to term "old people", many of whom had no formal computer training because there was none.when they in this field..\

I have in mind people like Grace Hopper and Fran Allen and Jean Bartik.
And many more of us "old people", both men and women, were once young and part of the core group that brought computers into our world.

So let's quit the not so wisecracks about age, gender and other subjects that don't further improve groups.io
--

Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?

Thanks, Chris.? I think I've pieced together some clear, step by step instructions for our list members that need a little hand-holding, I appreciate it.

And, I did read the Wiki page on email issues.? It caught my eye because @aol.com emails are on the list, and I (still) use aol.com for my email.? And, I will most certainly add that to our Wiki page and strongly encourage folks to read it so they know the resolutions.?

Patty Sliney

--
Patty S.

I realize you were in extreme frustration, and meant to be lighthearted.? I just thought someone should speak up and object to the stereotyping, since it doesn't do anyone any good.? I hope you know that I intended my response to be lightheared also.

Cacky

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Patty,

Thanks, Chris.? I think I've pieced together some clear, step by step instructions for our list members that need a little hand-holding, I appreciate it.

Feel free to post it here, or maybe in our Wiki, for other"s benefit.

And, I will most certainly add that to our Wiki page and strongly encourage folks to read it so they know the resolutions.?

Note that GMF's Wiki pages, like its messages, are public. This means you don't have to copy it (unless you want to) - you can just pass the link to your members. That way if ours gets updated they'll see the updated content.

Shal


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