Hi Annick,
I had some issues with a member of my group who has a yahoo e-mail
address. groups.io received notifications that groups.io messages
sent to that user's Yahoo e-mail address were marked as spam, and
thus removed them from my group. I received an e-mail notification
that this happened and followed up with the user. Wondering if maybe
this is what happened with your user?
I resolved the issue by sending an invite to the user via their
Yahoo e-mail address to join the group again. That worked to get her
back in, and the problem hasn't happened again. If she tried to
rejoin on her own, groups.io said she was already a member of the
group.
Lisa
---------------------
?
Yahoo email issues?
From:
Annick
Phillips
Date: Sun, 29 Apr 2018 17:29:59 PDT
One of? the members on an IO group where I am a moderator had a
Yahoo email address. Everything was fine for a while, but all of a
sudden, one day, she could not sign into any of her IO groups with
that email address. She kept getting a notice that she was not a
member of the group. So she rejoined both groups using an AOL email
address and all is working well right now. But she would really
rather keep using her Yahoo email for her IO groups so she can keep
the messages separate from her other emails.
?? So my question is, have any of you had members having issues
logging in when they have a Yahoo email address? I know the whole
Yahoo system has been erratic lately and I wonder if that was the
cause.
Annick
