开云体育

Re: Can someone explain to me... unsubscribed for marking a message as spam


 

On Sun, Mar 18, 2018 at 06:00 am, Chris Jones wrote:
Now IMHO the above is misleading on two grounds; firstly it appears that it was sent by the individual Group itself (i.e. the owner or Moderators) when in fact it was not. I feel that the originator should be "开云体育 Management Team" or somesuch;
Obviously I can't be sure of Mark's thinking on this, but suspect that it shows as coming from the group to add a bit of authenticity, as well as someone to contact for assistance.? Keep in mind that when this happens, no email is sent to that address from any groups.io group in an effort to keep this site from being blacklisted.

secondly it reads Because your email service reported to us that you have marked one or more messages from wireless-set-[email protected] as spam when in fact this was simply not the case; it was the ISP (specifically aol) that marked the message as spam, not the member. Under those circumstances anyone receiving such a message would be perfectly entitled to treat it with the greatest of suspicion. It would be much better (again IMHO) if the sentence read something like

Because your Service Provider's email service reported to us that you have marked one or more messages from wireless-set-[email protected] has been marked as spam you have been automatically removed from the group. Please note that this "marking as spam" may have been done by your Service Provider and not by you. We suggest that you check your spam box as soon as possible to see if your Service Provider has diverted a perfectly legitimate message into it.
It's the actual Email Service Provider where they are being marked as spam, either by a filter or a user.? Many folks, including me, have an Internet Service Provider that is different from our ESP.? Because of that, I'd reword that part of the message as:

"Because your Email Service Provider reported to us that one or more messages from [GroupName]@groups.io has been marked as spam you have been automatically removed from the group.? Please note that this "marking as spam" may have been done by your Email Service Provider and not by you. We suggest that you check your spam box as soon as possible to see if your Email Service Provider has diverted legitimate messages into it."

Joining the beta group and posting this as a suggestion would get it in front of Mark where he would be more apt to change the wording of the message.

Duane
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