Thanks for bringing this up. I ran into the same issue yesterday when testing the chat feature in a subgroup where I want to allow any subscriber to start a chat. I realized
that, when setting the ¡°chat¡± field to ¡°Subscribers¡± under Settings and logging in as a regular subscriber I would see the ¡°New Chat¡± tab on the Chats page but not the control box (with the edit/close/delete menu) next to a specific chat.? That the initiator
of the chat wouldn¡¯t be able to edit it or close it seemed puzzling enough. What I had not realized is that not even the moderators are able to manage the chats. That is even more puzzling. Looks like something that should be brought up.? I am new to Groups.io
but would be happy submit the question to [email protected] if that is the right place to go to.
Thanks Duane - that was my thought as well so at least I know I'm not off the rails on that.
But - I'm helping a group transition and we're "in training". I've got one gal doing great learning to be a moderator, but for the love of us she can open but not close a chat. The gray management box that should open in the chat title list just isn't there.
We've put her into two different subgroups and it's the same thing. If I make her an owner, then she gets the options box.
I've gone back to both her settings and the group settings to double check everything, and that's when I stumbled (in group settings) that the control says "who can START new chats - doesn't say anything about "managing" them. As strange as it may seem, it
would appear that it's on purpose and only an owner can close or delete, given that statement.
On Thu, Jan 18, 2018 at 08:48 am, Duane wrote:
They should be able to close, edit, or delete them as well.
