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Dave,

One of our members reported that he had two gmail accounts registered
in Groups.io, and one of them (the one he relied on) suddenly
disappeared.

I'm uncertain what he may have meant by "disappeared".

Did he mean that he was logged out? The login cookie expires after a month, or when you log out, or if you delete cookies in your browser.

Other than by attempting to log in and failing, I'm not sure how one would know that one's account had disappeared (as opposed to a group membership).

He was able to go back in and reestablish the account, using the exact
same gmail address and password for it that he'd used in the past.

And when he did, was anything different? Was that account still a member of the groups it had been? Did it still have any changes to account preferences he may have made? Or was it actually new?

Is this something that happens?

I've been here since the launch of Groups.io, and I don't think I've heard of such a thing.

Shal


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