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-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley
Sent: 11 December 2016 05:43
To: [email protected]
Subject: Re: [GMF] Bouncing members on Yahoo - uunsure what happens on transfer to groups.io #transfer

Julia,

> Like Robert I am anxious about losing members. Though we are supposed > to have 1600 members I suspect people actually receiving our emails > is much lower.

As Xaun Loc said, those that Yahoo Groups knows cannot receive the emails are listed on the Bouncing tab of your group's Manage Members list.

The devil of course is in that detail "knows". Yahoo doesn't find out if all the receiving service puts the email into a Spam folder and the user fails to notice them. Yahoo also doesn't know if the receiving service drops the email on the floor without notice ("blackhole").

Worse, it has been reported that the Bounce tracking mechanism has been broken and not been repaired for the last couple years. So Yahoo doesn't know at all for those who've lost contact more recently.

> The members end up having to reregister with another email.

That's often the only resort when the user's email service can't or won't reliably deliver messages from the group. Most private email services (including company, school or ISP-supported email) seem to do ok, as does gmail. Many of the other top free webmail services (ironically including Yahoo Mail) seem to have recurring trouble with email lists such as Yahoo Groups.

> Does anybody have any ideas about how I could use the move from yahoo > to groups.io to give people the option of opting back in, so I don’t > lose them for ever?

I'm preparing to move a couple of groups over also, and what I've done is use PG Offline to get a complete copy of each group's content onto my computer (that includes members, messages, files, photos, etc.). To be safe I copied each download (to a different computer) as a record of "the group that was".


The free trial of PG Offline is sufficient to archive your group, but I recommend the purchase to help support this very valuable tool.

The key is that one of the things PG Offline will give you is a complete copy of your manage members list - including bouncing members. That's important for you because your group is over the export limit of 1000 members imposed by the Yahoo Groups export feature.

After completing the Easy Group Transfer you can export the membership list from PG Offline and the one from your new Groups.io group, pull both exports into Excel and compare them. That will let you find the members that didn't make the transfer, and you can take whatever action you think is appropriate to inform/invite them to the new group.

In a group that size you probably don't have alternate contact information for very many members. There may not be much you can do for the ones whose email address no longer functions.

Shal