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Cannot update FW, No virtual drive


 

I am looking to upgrade to the latest firmware on my ATU-10, i have 1.4, but when I plug in the USB to my W10 laptop, I do not see a virtual drive. This is the first time I am upgrading the FW, so maybe I am missing something?

It charges fine, and visually everything seems soldered correctly.


 

Should have done a search, I see someone else has the same issue as me.

So what I have tried:
1) Different cables - tried two usb-a to usb-c 2) Tried flipping the USB-C cables 3) Verified there is a PIC near the USB port

Just now I tried pushing in the USB-C connector and it pops up briefly if I push in the connector with quite a put of force, so I suspect a bad solder joint now. Will report back in a bit if that fixes the issue.


 

OK So in my case, it was a poor solder connection on the USB-C connector. I did a quick "wipe" of each leg going from the connector body toward the PCB, and I was able to upgrade to 1.6.


 

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?Lou,

Thank you for this info. Mine want to pop out too. I¡¯ll try the resolder trick and see what happens.?

Larry

. That explains the typos.?

On Jul 10, 2024, at 12:12, Lou via groups.io <ciotti.louis@...> wrote:

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OK So in my case, it was a poor solder connection on the USB-C connector. I did a quick "wipe" of each leg going from the connector body toward the PCB, and I was able to upgrade to 1.6.