Re: Latest Ravelry kerfuffle
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The issues people had were not minor, if you believe them. I believe there were some who had serious issues and many people?who had eyestrain. The issues were severe migraines and potentially seizures (I heard of one) from the blinding whiteness due to expanse of white space and heavy black contrast,
The entire redesign was mishandled as a software project, with insufficient beta testing, and a very small invested focus group to approve it. The rollout was mishandled, coming during a pandemic when people were already stressed. The staff was invested in the new design and has and continues to respond badly. Not rolling back the new design till problems were fixed, locking and archiving threads where people expressed their issues and problems, and posting a very upbeat intro post that was planned ahead fo time and tone-deaf coming after the issues surfaved.
Cassidy having mental health problems sounds like a good reason for all this to happen. She was calling the shots and was probably the most invested in the new design, except for the UX designer (who I don't think actually has the qualifications to do UX design because the process followed was not how UX design is meant to work. I think she worked on UX design projects based my reading between the lines on her website).
Thanks Amy, that helps. Yes, I read Jess's letter, that's why I asked. Haven't seen Rosemary's posts on IG, I'll go look...I guess.?
Surely people had problems with the old design as well? I have no idea how you could do a redesign without offending somebody. Which is not to say they handled it well.
--Therese Th¨¦r¨¨se Shere
Freelance indexing & digital information design
On Fri, Jul 31, 2020 at 2:56 PM Amy Brotslaw Schweiger < brotslaw@...> wrote: The redesign - which, as I recall, none of us really cared for - has caused issues for some users - reports are of seizures, migraines, eye strain. Cassidy did not respond in a way that in inspired confidence in those having problems - indeed, she responded in a way that made disability activists feel that they had an ableist bias and were highly insensitive. It turns out the site was not properly beta tested, and concerns were dismissed. Cassidy sent some highly inflammatory emails to people calling her out.? After weeks of radio silence, Jessica responded with an apology and the news that Cassidy would no longer be in touch with Ravellers.?
My take: there are people having issues, and probably a bit of mass hysteria. Cassidy mishandled the redesign. Reading between the lines, it sure sounds like she¡¯s having mental health issues. I can¡¯t imagine writing the kind of letter Jess wrote - about your spouse. It¡¯s on the front page of Revelry, if you haven¡¯t seen it.
Our old friend Romi has many posts about this on her instagram account. There¡¯s lots of social media chatter all over the place.
Clear as mud??
Amy
Is any of you following this latest Ravelry mess closely? So that you can explain it to me in a sentence or two??
Just wondering. --Therese Th¨¦r¨¨se Shere
Freelance indexing & digital information design
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